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11 of 11 people found the following review helpful
on February 12, 2014
This product is quite nice to look at, but that is about the extent of its value.

The HP Officejet Pro 8600 is riddled with major problems. Here is a brief explanation of only four of those issues. The list could easily reach 20 if I were to take the time to explain further.

1. Touch Pad
The screen displays several options. If you select the fax option a numeric keypad will appear in order to type in the phone number. The keypad is very sensitive in some areas (so much so that if you press the number 8 it will always fill in 6 of them). Meanwhile it is nearly impossible to get the keypad to recognize the number 0 when it is pressed. This results in much frustration and occasionally faxes are sent to the wrong place.

2. Ink
If any of the ink cartridges are empty then the entire machine refuses to function. It forces you to replace the single cartridge before continuing use.

3. Compatibility
Many offices still run Windows XP. This machine refuses to pair with XP.

4. Speed
This machine is very slow when printing. It is much, much slower when send or receiving a fax.

There are many other machines that are similarly priced that would be more worthwhile.
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21 of 24 people found the following review helpful
on February 2, 2012
The copy quality of the color images is really sharp, clear & nice.

I like that you can make double sided copies. If you're printing from a document in your computer and want a double sided copy, here's how:

after you press FILE, then PRINT, you will need to select the button to the right of the print dialog box that says PROPERTIES. Click the tab that says LAYOUT and under PRINT ON BOTH SIDES click FLIP ON LONG SIDE. Select OK and have it print.

If you want to print on cardstock, (a doc in your computer) do this: at the same PROPERTIES box (as above) you will click on PAPER/QUALITY tab and under MEDIA you will select HP TRIFOLD BROCHURE MATTE.

If you want to print cardstock from a scanned original on your copier (not your comp), you will need to do this on the printer's menu: select COPY, SETTINGS, select the DOWN ARROW twice, select PAPER TYPE, and then BROCHURE MATTE.

I do like it a lot now that I've figured out those items listed above. I haven't owned it long enough to assure that the ink cost is as low as claims, but I hope it is. I've owned it 2 weeks.
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19 of 22 people found the following review helpful
on December 16, 2011
I have been using HP all-in-one products for the past 9 years with good results, but was wary when I had to replace mine with the 8600 model because of poor reviews in Consumer Reports. I have had nothing but problems with my new 8600 model. I have literally spent 6 hours with tech support maintaining the connection between my computer and the printer, and needed additional help for the printer to print photos, and use the scanner. I have had trouble in so many different areas of using this model that I am ready to give up on it and try another brand.
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10 of 10 people found the following review helpful
on November 8, 2013
Do not buy this printer if you mostly print using black and white for documents!!! If any color cartridge is empty, it simply won't print, even with a full Black cartridge!!!
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9 of 9 people found the following review helpful
on August 4, 2012
I purchased an Officejet 8600e wireless printer to go with my new laptop. Just 60 days later
it shutdown completely with a "ink system failure" warning. Contacted online support who put me thru a bunch of fixes none of which worked. Now here's where it gets good...finally the tech support guy, who I could tell was not from the US, told me to replace all the ink cartridges and try the fixes again! Let's see...four new cartridges at about $30 each is $120...now why would I spend $120 on cartridges when a new printer is just $150? Do yourself a favor and STAY away from this product and this company...I know I will!
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9 of 9 people found the following review helpful
on September 23, 2013
My HP OfficeJet 8600 works well. Prints quick enough and the quality of the print is good as well. The problem is that it will not print unless all color cartridges are replaced. Even if you choose to print Black only. It gives you this annoying message: depleted cartridges must be replaced to resume printing.

The way I see it, HP is ripping off its customers and I will not be buying this kind of printer or any other HP Printer again.

Somebody somewhere needs to be looking into this as it looks like a lot of printer companies are doing this now. It's highway robbery.
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9 of 9 people found the following review helpful
on December 20, 2013
So you CANNOT print with just the black cartridge if any one of the color cartridges is depleted. Fine, got it. So the magenta runs out, I check the levels of the others before running to the store to replace it, yellow showed 25% full. Great. I install the magenta, and suddenly the yellow is now depleted, STILL CAN'T PRINT! What a useless piece of equipment when you most need it to work and be flexible for you.
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14 of 16 people found the following review helpful
on April 5, 2012
I have a small business and process aproximately 100 checks and statements each month for my vendors and clients. I run all the checks and statements at one time. My previously wonderful hp1100 finally broke and I bought this one thinking I'd be stepping up in quality - boy, was I wrong! First of all the printer takes 15-20 seconds to print each check and each statement. Do the math: That's about 3 pages per minute and a job that used to take 10 minutes now takes 30-40. And, to make matters worse, the spooler times out about every 10 minutes, cancels the print job and voila, I get to start over while figuring out where the last check or statement was left off. One of the features that helped sell me on this unit was the e-print feature which theoretically allows you to print off-site. Well, it does, sort-of. You have to send the document as an email and the printer will not print out attachments, only the original text of the email. So, I want to send a multi-page contract? Well, I have to create each page seperately and send them one-by-one, gads, what a waste of time. And, to ad insult to injury, the color filters are different than anything I've used before. For example, this unit's idea of gray is light brown with a gray tinge. After going through the manual, the on-line troubleshooting and finding no help, I contacted HP tech support and after and hour of trying this, that and what-ever, their parting words were "sorry we can't help, that's just the way this unit functions. The engineers say there's no problems and it's the top-of-the-product-line, perfect unit". So, I now own an expensive boat anchor and am buying a used hp1100 on ebay. DO NOT WASTE YOUR MONEY ON THIS PIECE OF JUNK!
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15 of 17 people found the following review helpful
on December 9, 2011
I bought this printer for a preschool. We LOVE it. It was easy to install. It prints quickly. The copies/prints are beautiful and look better than our previous printer even on draft..we even print pictures that look like we ordered them! We have not had to change the print cartridge yet which is amazing as we usually go through a cartridge every 2 weeks. We print on copy paper and card stock without any issues. I can't wait to purchase one for home!
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21 of 25 people found the following review helpful
on January 22, 2012
Bought this printer to use on my home network, connected to the network but would not install on computers. Spent hours on the phone with HP, no help. Returned it and bought an Epson 545 (for $45 less) that was highly rated by consumers. Installed on 5 machines with no problem. I am running Win 7 on 4 computers and XP on another.
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