Customer Reviews

Apollo P2500U Inkjet Printer

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Apollo P-2250 Printer

The Apollo P-2250 color inkjet printer has a beige and turquoise case whose style departs from the boxy designs of other HP printers. It comes with a guide for "Setting Up Your Printer". If the "New Hardware Found" box appears click [Cancel]; you must install the software from the CD. It provides support for Windows 95, 98, and Windows NT 4.0, plus Windows 3.1x. [It also works in Windows Me.] This printer uses the #20 black and #49 tricolor cartridges. Your parallel port must be defined as "ECP". This printer will work when connected to an IOMEGA ZIP drive. The 16-page "User's Guide" contains the needed information to set up the printer. There is a 49-page "Online Manual" in the installation CD.

The "User's Guide" mentions the printing options on the `Features' tab: two-sided printing, orientation (portrait or landscape). The `Setup' tab will select print quality, paper size, and paper type. The printing speed depends on the complexity of the job and the print quality. You can print envelopes, index cards, and postcards (pp.4-5), and labels and transparencies (pp.6-7). Pages 8 to 10 offer suggestions when things go wrong. The buttons and lights are explained (p.11). You can remove the printer software (p.13) and replace print cartridges (p.14). The printer specifications are listed on page 15.

Your electronic equipment must be protected by a surge suppressor. I use another to switch off power to the printer power supply when not in use; heat is the enemy of electronic equipment. There are warnings about the proper care of inkjet cartridges. Leaving them unused for many months may shorten their useful life. The plastic tape over the nozzles of new cartridges prevents oxidation of the ink. HP seems to have a policy of "planned obsolescence" in manufacturing new printers that use new inkjet cartridges; or it may be due to progress in cartridge design. Like other HP printers the paper path takes a U-turn in printing, so less desk space is needed. HP does not recommend refilling these cartridges.

Printer worked fine and continues to print okay but will not print envelopes any more. Envelopes stop and difficult to remove. Very frustrating!
Big problem is customer service, this is NONE.
No tech support except under 90 day warranty. No phone numbers, no response to e-mails.