Customer Reviews

HP PSC 2355 All-in-One Printer

5 star:		(24)
4 star:		(5)
3 star:		(6)
2 star:		(9)
1 star:		(27)

 

 

This has been a great all in one printer producing quality documents with clear, clean text and graphics on many types of papers. It prints excellent copies, makes beautiful greeting cards, envelopes, photo's of all sizes - borderless and not, and makes nice scans.

I chose this model PSC2355 because I did not need a fax but wanted the LCD screen to be able to use this printer with or without my PC as my camera is older, without PictBridge and I liked having these options. You can get this model HP printer without the LCD and you get have this model with the LCD and with a fax!

Installation went well and was quite fast. Seemed like less than 15 minutes total. I use Windows XP with cable. To use my scanner after installation, I clicked on start in my taskbar. From there, I clicked on scanners and cameras which brought up the HP scanner icon with model number. Double click on the icon and it opens the welcome box to the scanner and camera wizard. Click next to continue and when that opens, choose your picture type (I like "custom" for the scan quality) and then click "preview". This way you can use the sizer so not to scan all the white of the lid surrounding your scanned piece (for example: a 4x6 picture). Warning: 2400 does take considerable time! On the next option it asks you what you want to do so choose your 1 of 3 options and click next. Then you can view your scan from that menu or click finish and open the file later but clicking finish opens the folder automatically for me. I didn't find installation hard or buggy - not at all. It had to be intuitive because I am an old woman and not that computer smart but I had no problem understanding this installation. No buggy software for me. I did not get a bunch of unwanted software installation but I did load the CD for HP image zone and find that I like it for a quick enhancement and printing option.

I find that I MUST use the PHOTO cartridge when printing photos!! You CAN use ONLY the tri-color and black cartridge that come with the printer and you will still get nice pictures but if you are the least bit finicky - as I am, you WILL WANT TO USE THE PHOTO CARTRIDGE! It will make the world of difference in your print quality! Also, and especially if you do not use any photo imaging software, you just might want to dabble with your printer options because on those "special" pictures, you REALLY WILL see a quality difference when you learn how to tweak with these options. Wow, I have produced stunning photographs utilizing many different features. Please note: this printer uses only the newer Vivera inks. Number 95 or 97 tri-color, 94 black and 99 photo.

I am very happy with this printer. I don't know what this nonsense is when people say it won't print in color or it prints lines. Something is wrong but it may not be the printer...

During the past 8 years, I have owned a Canon, an Epson and HP and have been pleased with all three. I prefer HP because I like a new printhead each time I change a cartridge.

No matter what I did, all my printers used gobs of ink and cost an arm and a leg. I had various problems with all of them yet they were all nice printers. However, I do like this model all in one because it does a bit of everything. If you are buying this just for the scanner for old family pictures and film, then this is not the scanner for you. It gets the job done and can even make great scans, providing your original is good quality but it is not a dedicated scanner for photography professionals and enthusiasts. This all in one is a great printer but is simply providing you with more just to give a little home office for a lesser price. My opinion is to go for a dedicated film and photo repair scanner if you expect to fix old film and photos.

After studying very carefully, including specs, reviews, and even manuals, I bought the HP PSC 1610. It's quite a bit less expensive. The only difference I could find is that you can't see the photo from your camera on the 1610 screen (you just see printing). But, if you're doing most of the photo editing on your computer, I can't see any reason to spend the extra money for the 2355. BTW, I just printed a 4 x 6 photo on the 1610, and it was excellent.

Hi,
I have to disagree with the negative reviews. I have read all of them and it seems that, aside from two that had Software issues, or maybe a bad machine, the other negative reviews were from people that had special needs, or were using this for not what it was designed.
I needed a scanner so I bought a printer. As a rule, I don't like to buy the multifunction machines, not for any specific reason. But I reviewed and searched and I found this printer. Again I was skeptical as it was a multifunction machine.
I had no problem with the instalation and the software was not a problem for me. I use a home made PC AMD 2400, and I am using XP Pro. I have not had a problem and it has been flawless.
I like all of the features it has to offer. The Scanner, and the Card reader is especially nice I was surprised as to how well that works. That was a plus, I thought it would work but not spectacularly, I was surprised, it works great.
To go back to the scanner it is great it will make excellent copies with a single push of a button. You can make copies with out the computer being on. It is a simple push of a button and a copy is made. Very nice.
Printing photos is easy also, and again a PC is not really needed. The printer scans from a Media Card (it will read like all of them). You see the photo in the window, and select and print.
The only problems I have found. The black ink cart is too small. The paper 'catching part' of it is lacking. I wish they could have redesigned that part. But it is not a big problem as I would not down grade it for that.
The absolute biggest drawback is the paper feed is too small, I am always having to add more paper. It seems like the feed tray is too small. Again I am happy with it so much I can live with that as well.
It is a very nice size, and price. All of the parts of it work so well. It is a printer I will use for a very long time.

HP hardware is generally good stuff- lasts a long time, does a excellent job, and looks nice. The HP PSC 2355 is no exception. The quality of the printing is top notch, it is very intuitive to use, and image slots as well as screen are useful features. I especially like the fact that the print-head is built into the ink cartridge. This brings up the cost a little, but well worth it, because you are getting a brand new print-head every few months (this was a big problem with my old Epson).

For an all purpose printer, I am very pleased. It prints quietly, and quickly. I was looking for a printer that does decent scans, copies, printing and pictures at a reasonable price. This does all of that wonderfully, and the small size is very convenient too.

Of course, there is one big problem, and that is the HP software. Setting up this software is absolutely HORRIBLE. It is amazing how incompatible the HP printer drivers are with the HP digital camera drivers. I spent hours and hours trying to solve problems with HP technical support; they are absolutely useless. First, pictures wouldn't download properly, then the computer and printer wold not communicate correctly- the list goes on and on. HP Tech support failed to solve any of my problems. I had to do it all on my own.

In summary, the printer itself is great, once you've got it up and running. But to get to that point, namely installing the software, is a feat in itself. Buying this may not be the best idea for those who don't find computers intuitive.

Important to note: This does NOT come with a USB cable to connect to a computer! I luckily had one from my old printer, so it wasn't a problem for me.

My experience with this printer has been very good!

Pros: Love the menu options, very nice prints with or without the optional photo ink cartridge. Wonderful stand alone printer/copier and even better performance when installed! Exceptionally nice photo copier with nice print options! The newer HP inks for this model certainly have lasted longer for me, giving more prints than my older HP that used cartridges 56, 57 and 58, which also gave stunning prints but did use the ink noticeably faster than does the newer Vivera ink cartridges that are made for these newer models. You can purchase a larger ink cartridge in the black and tri-colors and photo is an optional cartridge for this model printer which is only in the smaller size. The cartridge numbers are 94, 95, 97 and 99.

I get very nice scans but I do not use this scanner solely for beloved photos simply because after researching stand alone scanners which are dedicated to photography scanning VS the all in one scanners, I learned that all in one printer scanners of any brand are not actually meant to scan your precious family photos like a dedicated photo scanner would. However, I have been able to scan some photos with very satisfactory results and am very happy with the scanner. Overall, this printer is awesome!

No ink spills, bad colors, paper feed or installation issues here and I am quite happy after 4.5 months of use! I didn't need a fax which is why I bought this model. For more money, HP has other models of the same printout quality that do come with a fax.

I am very satisfied with the color and quality of the inks. My prints are high quality, and true to life. I am a happy scrapbooker now with my HP PSC 2355 printer! Thank you!

Cons: It's not exactly a slow printer but there are speedier printers to be had. Also that the #99 photo cartridge does not come in the larger size as the black and tri colors do.

What a great printer this is! It copies, enlarges, reduces and prints stunning photos. I photocopied several B/W and color photo's and they printed beautifully. Initially, I used this printer/copier without a PC and guess what...w/o a PC, it doesn't know what PC you have! I have since installed it with my PC and WOW, am I am enjoying this printer!! I have printed wallets, 4x6 borderless, 5x7 and 8x10 borderless. NICE results! I do not have any ink cartridge color issues and SOME of these reviews do not make much sense to me. They lack explanation of "awful events" making the complaint seem ridiculous and unfounded.

I don't know, perhaps a MAC user needs to do something differently when installing...but the ink issue previously described makes absolutely no sense at all and I wish he would explain how using a MAC can change the ink cartridges to "blank printouts". Ink is ink, it doesn't care what computer you have. Think about some of the things said in these reviews! Why does my printer work beautifully? Why does yours not? Come on already and read the directions. Maybe you have a defective cartridge. If you load them wrong or roughly handle the contact part of the cartridge, you CAN render it useless but that sure doesn't mean the printer is bad. The printheads are in the HP cartridges.

If you photocopy a small picture as a small picture, try putting a clean sheet of white paper over it so not to pick up any of the shiny undercovering of the copier lid. Perhaps that is what is giving a blue tinge...?

This printer has performed well for me and gives stunning prints. The copier is great and the scanner works well but I have yet to scan any photographs.

Also, I have another HP printer and had to call HP for assistance because I had a defective cartridge. That happens. They mailed a new one to me and I was very pleased. I purchased my printers new and calling HP for help was never an issue. They were prompt, courteous and helpful. However, I have an older out of warranty printer that I called HP on and they explained there would be a fee to help me over the phone, which I declined and went online to their website where I found the needed help. Problem solved. What do you mean HP reps are no help? You can even type in a question online and they will answer it for you.

I have to agree with the negative reviews. The "wrong cartridge printer error" is real and frustrating. I must have logged in, including today at least 5 hours or more of tech support online chat. They are kind, helpful, but can't or won't tell you to just get your money back or another model. They have sent me a second printer today and it has the same error regarding the cartridges. Whether the source of the issue is bad cartridges or bad printer, I can't ascertain. The printer just all of a sudden rejects the cartridge and won't clear the error. I have been without a printer over a week behind this. At the cost of purchasing a $35 cartridge, how many times are you willing to replace all the cartridges and take the chance that it won't work? I want another model and returning the one they sent, and will deal with getting another model with Best Buy. If you are lucky to get one that works, it is a fine printer. And, this is not the first error. Last month the scanner was down two weeks because of an error and finally resolved with online chat support, I don't have this kind of time, maybe you do. They owe me at this point.

I purchased this printer to replace 3 year old scanner that no longer had updated drivers for Windows XP. Decided to go with the all-in-one to save desk space as well as for the improved specs on the scanner that is part of the printer.

However, I scanned about 100 family pictures and any pics with dark areas had visible rows that look like printhead lines going through the dark areas. I spent a lot of time and made numerous calls to HP's tech support with no avail. They finally agreed to send a replacement unit.

The replacement unit came in and had the exact same issue. I called customer service again and literally had to argue for an hour to get someone to agree that sending another of the same model to me would probably not be satisfactory. Clearly experiencing the same problem on two machines is probably more of an issue with the hardware design and not a unique unit.

So buyers, please be aware of the issue if you intend to do any scanning with the PSC 2355.

After researching printers for the past month, I finally decided on the HP PSC 2355v. I am a photography minor and wanted a printer/scanner that would be as good as the digital darkroom here on campus. This scanner actually scans at a higher rate (5 times higher) than the $900 (3 years old) scanner in the darkroom. The printer (with the additional color cartridge) actually prints my photos much, much better than the VERY expensive printers in the darkroom.

This printer's dpi is as high as any all-in-one printer under $600. I bought mine at Wal-Mart (of all places) for $178.88. I know that if I have any problems then walmart will take it back...something to consider.

Overall, I am very, very satisfied with this purchase. I highly recommend this machine.

One of the better printers out by HP, good print and scan quality.

The speed and quality depends on your settings, so you'll need to be slightly computer literate to know what's going on. The faster you want the prints/copies, the lower the quality. Thus, when you turn up the quality/resolution, the speed slows.

Cons: The paper tray doesn't hold too much, for a college student anyway.. it seems to hold 30 maybe 40 sheets at most. And of course, ink costs, as with any printer are high. This was solved by getting an ink refill kit on an auction site which costs much less than the retail costs. (It loses a star for the ink costs, and slower speeds at higher resolutions).