HP Pavilion DV4-2167SB 14.1-Inch Laptop (Black)

by HP

Product Details

• Product Dimensions: 13.2 x 9.4 x 1.3 inches ; 5.2 pounds
• Shipping Weight: 8.2 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00318CG96
• Item model number: WA688UA#ABA
• Average Customer Review: 3.1 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #5,137 in Computers & Accessories (See Top 100 in Computers & Accessories)
• Date first available at Amazon.com: January 17, 2010

Product Description

You take on risk every day: Why take a chance on your notebook? The HP Pavilion dv4 Small Business Edition provides the functionality, services and programs you need to manage, protect and grow your business. The sophisticated design and polished looks of its award-winning Imprint finish helps make a great impression.

Customer Reviews

Most Helpful Customer Reviews

6 of 6 people found the following review helpful:

4.0 out of 5 stars Superb computer!, April 11, 2010

By 

Miguel Lantigua "Miguel Angel Lantigua" (Santo Domingo, D. R.) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: HP Pavilion DV4-2167SB 14.1-Inch Laptop (Black) (Personal Computers)

For the reference, I got the HP Pavilion DV4 black, 64 bit Windows 7 Professional, Intel Core i3 2.13 GHZ. In a few words: coming out of "slow-paced" windows Vista DV2 HP Pav (2 GB Ram, AMD 2 GHZ), this computer is a HUGE improvement in performance and processing speed. Resuming:

PROS:
- Really fast processor;
- Good looking black computer;
- Windows 7 professional pre-installed (works great);
- Nice touch with the detachable CD/DVD drive bay;
- The screen is glossy indeed, but the images are crystal clear;
- Keyboard and touchpad are responsive and easy to the fingers;
- Improved volume control touchpad (more responsive than my previous model);
- Nice surprise the HP Quickweb program, a real time saver;
- Fingerprint reader (never had it before, now it's a new standard in my "buy-a-laptop" book).

CONS:
- Battery life doesn't go as far as advertised, although it's longer than what my previous model ever gave me. Advertised as 4.5 hours max, I'd say it's more like probably 3 hours of decent use.
- Speakers are average-below average (I don't really care since its main use is business, not gaming or music)

The 1 star minus if mainly a fault of the wrongly advertised battery life.

Miguel.

6 of 7 people found the following review helpful:

1.0 out of 5 stars Had problems with this laptop.., March 19, 2010

By 

kadairh - See all my reviews

Amazon Verified Purchase

This review is from: HP Pavilion DV4-2167SB 14.1-Inch Laptop (Black) (Personal Computers)

This is the only time I've ever had to return an item for Amazon, and in particular a computer ever. I could have just been unlucky but there seemed to be a weird glitch whenever the screen timed out and I had to enter my password again, it would flicker so I couldn't enter it and had to shutdown to be able to get back in again. It appeared to be a conflict with the fingerprint reader, which I hadn't set up at the time, but I'm only guessing.
That would have probably not been enough for me to send back - I would have tried sorting it out with HP support - except for that when I downloaded the latest MS patches, the computer wouldn't let me boot into windows again, and needed a complete re-image job. Again, could have been just unlucky and MS patches can be a bit problematic but with both combined, I felt there may be something really wrong with the pc and sent it back.
The only other complaint I have, which was something I hadn't picked up at the time of evaluating it on the web, was that I couldn't control the volume by pressing a button on the laptop. It had to be done either by the windows software or by using the remote - which would have been good if I could have been able to tell when the remote was on, but I couldn't which was frustrating.
Otherwise, if the first two problems had been non-existent then I would lived with the third one, as it is a nice laptop and it met the spec that I wanted.
So hopefully I was just unlucky, but my review here anyway just to make potential buyers aware.
Finally I would just like to say how FANTASTIC Amazon return policy is - I got the full refund and the return shipping, which made up for a lot of frustration - thank you Amazon you've made me even more a satisfied customer than I was already!

3 of 4 people found the following review helpful:

3.0 out of 5 stars DV4-2167 intitial hickups, May 3, 2010

By 

Amazon Tom - See all my reviews

Amazon Verified Purchase

This review is from: HP Pavilion DV4-2167SB 14.1-Inch Laptop (Black) (Personal Computers)

I bought this laptop after having used a DV4-1280 for a year and I had a lot more problems with this new model compared to then (the 1280 "only" had a disk defect within 6 months). HP downgraded a couple of things since then: Earlier they had a 2/5GHz dual band wireless adapter, it was really nice to use 5G access points directly. This has become a 2GHz only adapter. Also there is no more built-in modem, even though this is something I had not used often before.

The 2167 was a problem from day one, it frequently crashed with blue screens and had issues with the wireless adapter taking too long to associate to networks. The only solution HP support had to offer was to re-install everything and to send in the laptop. They neither made an appropriate effort to diagnosis problems directly nor did the support staff seem to understand issues prior to suggesting (unrelated) changes. A very poor support performance.

I was fortunate enough to not follow their "recipes" and finally found that a defect memory module and faulty driver installation were the cause of the problems. I would recommend when buying this product and finding odd behavior from the start consider returning it to the retailer. Don't hope for great help from HP support!