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1 of 1 people found the following review helpful:
1.0 out of 5 stars
A terrible disappointment,
By Hector Mansard (Toronto, Canada) - See all my reviews
This review is from: HP Pavilion Media Center A1540N Desktop PC (AMD Athlon 64 X2 Dual-Core Processor 4200+, 2 GB RAM, 250 GB Hard Drive, LightScribe Dbl Layer DVD+/-R/RW Drive) (Personal Computers)
Computer has completely failed three times since I bought it 7 months ago. First time HP had it for a month waiting for a part. Second time (three weeks later) I had to install a new hard drive. Two months down the road I have had to reinstall the whole system (lost all my settings and programmes, but at least I didn't have to reinstall all the documents and music). I would estimate my wasted time at about 100 hours of installing and reinstalling so far.
The HP customer service is abrupt and often rather rude. Certainly I have received completely conflicting advice from different agents. Often I have reamined completely uninformed of important facts; even once - when they decided unilaterally that they weren't going to process the warranty issue at all. They refuse to replace the product or refund my purchase price (which was from a large computer retailer). All in all I couldn't recommend this product or HP computers less highly
4.0 out of 5 stars
nice computer,
Amazon Verified Purchase(What's this?)
This review is from: HP Pavilion Media Center A1540N Desktop PC (AMD Athlon 64 X2 Dual-Core Processor 4200+, 2 GB RAM, 250 GB Hard Drive, LightScribe Dbl Layer DVD+/-R/RW Drive) (Personal Computers)
Nice computer. I thought it would be a little faster but runs nice and smooth. Seller was excellant. Great communication, easy to contact and quick to respond. Thanks
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