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2 Reviews
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Average Customer Review
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
WORKS FINE FOR ME
I bought two of these laptop computers and they work very well. I have had no problems with the wireless or any other system in the unt. I would reccomend it to anyone who wants an inexpensive starting notebook. I have never had to deal with the service dept. at HP so I can only sympathise with the other reviewer. Hugh
Published on October 6, 2006 by Hugh Murray
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2 of 6 people found the following review helpful:
1.0 out of 5 stars
Terrible Service-Wireless capability
I received this computer on 12/21/05. The wireless never worked properly, and CD player had trouble reading music disks. Over the last 2 months I have spent over 20 hours on the phone with the HP help desk trying to get the wireless to work. I have received a replacement wireless card and eventually received aproval to return the notebook for repair. The had it for 2...
Published on February 12, 2006 by S. Brand
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2 of 2 people found the following review helpful:
5.0 out of 5 stars
WORKS FINE FOR ME,
By
This review is from: HP Pavilion dv1410us 14" Laptop (Intel Celeron M Processor 380, 512 MB RAM, 80 GB Hard Drive, DVD+/-R/RW and CD-RW Combo Drive) (Personal Computers)
I bought two of these laptop computers and they work very well. I have had no problems with the wireless or any other system in the unt. I would reccomend it to anyone who wants an inexpensive starting notebook. I have never had to deal with the service dept. at HP so I can only sympathise with the other reviewer. Hugh
2 of 6 people found the following review helpful:
1.0 out of 5 stars
Terrible Service-Wireless capability,
This review is from: HP Pavilion dv1410us 14" Laptop (Intel Celeron M Processor 380, 512 MB RAM, 80 GB Hard Drive, DVD+/-R/RW and CD-RW Combo Drive) (Personal Computers)
I received this computer on 12/21/05. The wireless never worked properly, and CD player had trouble reading music disks. Over the last 2 months I have spent over 20 hours on the phone with the HP help desk trying to get the wireless to work. I have received a replacement wireless card and eventually received aproval to return the notebook for repair. The had it for 2 weeks and finally sent it back with out doing anything, and I still have the same problem, it is no different. Today I requested a refund from the service desk for returning the computer because I'm sick of wasting time on it without any progress. The told me a case manager would call me back Monday which I doubt because 5 other times I was told that I would receive a call back and never did. The help desk seems to be staffed by people who use English as a second language and do not appear to be very knowledgable, and hard to understand most of the time. I would never buy an HP Pavilion, even though the computer seems like it would be a nice one, what good is it if I can't get on the internet?
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