6 of 8 people found the following review helpful:
5.0 out of 5 stars
Great For Gaming, May 16, 2010
This review is from: HP Pavilion dv6-2180us 15.6-Inch Laptop (Black) (Personal Computers)
This laptop is well worth the price! The graphics it can handle blows my mind. Everything this laptop has is worth more than what they are asking, hands down. 6 GIG RAM paired with the 2.5 Gz Duel Core Processsor is powerful enough to handle any and all of my programs, exe ( virus scan while playing Battlefield Bad Company 2 with graphics on the highest setting ). Only setback is DVD drive makes a little noise when i have a cd in it, due to dropping the laptop. Its an easy fix that the warrenty cover. I debated buying it because of all the so called "gaming" laptops out there and I am Very happy I decided to get this one. ***********All in all a great buy for the price, hell I would of paid alot more for it*************
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
6 of 9 people found the following review helpful:
3.0 out of 5 stars
Extremely weak product support! Not recommended, May 27, 2010
This review is from: HP Pavilion dv6-2180us 15.6-Inch Laptop (Black) (Personal Computers)
I am a software engineer who has used a variety of brands. I got a 3 month old DV6t-2000 i7 quad core with 8GB RAM for development purposes. I trusted in HP brand and bought this computer to see that there is absolutely no support. The computers GET issues from time to time, a well performing computer does not necessarily mean that it is a good product.
The support department is going to offer you to replace the whole panel and reformat the PC if one of your key-caps(in my case up arrow) gets loose or broken. You will have to leave your PC to service department for at least a month if you have warranty, and if your warranty is over may God help you since your will have to pay several hundred dollars. There is absolutely 0 initiative, and prepare to talk to human robots. I went up to their CEO! and could not get a resolution. Managers are arrogant and chooses to fight with the customer instead of offering solutions.
I am an IT expert and strongly suggest advanced and novice users to stay away from HP as far as possible...
05/27/2010
After sending several emails and hours spent on the phone calls, I could get the support department to resolve the issue. However, they sent a whole keyboard panel. So, it seems, once the warranty period is over, I would have to pay for the panel. It is a powerful computer , yet the support is still weak.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
1.0 out of 5 stars
A piece of garbage, November 28, 2011
This review is from: HP Pavilion dv6-2180us 15.6-Inch Laptop (Black) (Personal Computers)
After buying this laptop for my wife, who never really liked it anyway because it wasn't her Dell, after 3 months it started getting overheated. I just had to spend $50 for a new battery, which died far too early.
This 18 month old machine has now completely died with a (likely) failed VGA driver ($450 to replace).
Never, ever buy HP products...
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No