Customer Reviews

HP Pavilion ze5620us Laptop (2.8 GHz Celeron Processor, 512 MB, 60 GB Hard Drive, DVD CD-RW Combo Drive)

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(4)

 

 

I Bought a ZE5620US on February, and after have a lot of problems with the technical data available on site, i received a notebook with only 256mb of RAM, and Amazon's said : "Sorry, but your sole remedy is return the product and get your cash back"

The described notebook is in fact ZX5040US..
Amazon is able to delete my review, every day, but is unable to correct the technical data . . .

And now, i have a Celeron with just 256Mb of RAM . .
The notebook performance is terrible with so little memory . .
I will have to expend more 60 dollars to buy the missing module.

I have had my system for over a year and it has been very reliable -- to keep the system speed up, I added more memory and clean the system -- reinstall the operating system ever 6 months -- it's all the extra programs a person adds over time that slow ANY computer down.

The battery last about 1.5 hours and still keeps a charge

I like the restart aspect of the system

Wireless works 100% of the time -- I take the unit out on my deck about 100 feet and it still picks up well

I bought this computer new becasue I was having some problems with my old Dell and was tierd of problems (it crashed, slow, etc.- signs of age, it was 4 years old). I have had nothing but troubles from this unit. I tried taking it back to Staples but they would not take it because I did not have the original box.

HP was my only hope. It was a nightmare. After being transfered to, literally, to 9 different people and having to give the same story every single time I was livid - I gave up. After a few day cooling off period. It took only 3 transfers the next time to get someone. I ask that they take it back and fix it. They would not, according to their policy, until they had tried to "fix" it over the phone.

It took 5 hours on the phone with their tech. support to format and restore the unit. The tech. support folk were very understand and nice but the fact is a computer should work right out of the box or it should be replaced no questions asked. When you spend over $1000 for anything is should work.

Working with Staples and HP has been one of the most frustrating experience in my life. I will never buy an HP product again nor will it buy anything from Staples.

Needless to say, I do not see my NEW HP I just purchased on your amazon.com listings. I'm so angry at Radio Shack for selling this to me just before going on a Business Trip, & I'll be going there to expect them to return my money today. I truly feel I have bought a second hand computer. This is too slow and takes at least 10 tries before it will bring up the Desk Top, and then it claims there is no Task Panel. I do not even have WEB available on this, and after it freezes up, I want to throw it out the window! I'm not computer illiterate, as I own 3 others. I just wanted a new one! Thanks for letting me vent!

Plsssss don't buy any of the HP laptop. I have seen 5/6 cases in which HP Laptops have tons of issues. Even my own laptop ,i am going to throw it in dustbin. Few issues I have experienced are -- Battery doesn't work.
- power supply doesn't work
- some loose contact with mother board power supply
- video drivers crash
- cd rom drive doesn't work
etc.. and many more..
And above HP Support is worst !! they don't even lilsten to you if u r out of warranty unless you pay them !!

Contact me if you need any more details.. but pls don't invest ur money in such useless product (Hp Laptops ..)

You will be hard pressed to find a notebook with more features at this price point. When put next to my P4 1.8 that this is replacing, the Celeron 2.8 absolutely Smoked it!

The screen is crystal clear and everything came as listed above.

GREAT UNIT!