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3 Reviews
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Average Customer Review
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7 of 7 people found the following review helpful:
4.0 out of 5 stars
A VERY GOOD LITTLE NOTEBOOK FOR THE PRICE
I bought this computer with the understanding that any computer I purchase will be old technology within one year. Purchasing this HP ZE5730US, I received a computer that had decent memory, the latest Windows operating system, DVD & CD-RW capabilities, and wireless technology capability. (...). How can you go wrong. After a year or two, I'll buy another <$1000 deal...
Published on July 13, 2004 by Tool Buyer
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1 of 3 people found the following review helpful:
1.0 out of 5 stars
Average Product but SHOCKINGLY poor support!
The keyboard is a bit flimsy and so is the display. Tech support is less than average with their knowledge level but the customer support is simply the most unprofessional I have ever come across! I don't think it is isolated since out of more than 15 people (including supervisors and case managers) I spoke with, about 5 at best, knew how to provide basic customer...
Published on January 9, 2005 by Neal
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7 of 7 people found the following review helpful:
4.0 out of 5 stars
A VERY GOOD LITTLE NOTEBOOK FOR THE PRICE,
By Tool Buyer "Don" (East Greenwich, RI USA) - See all my reviews
This review is from: HP Pavilion ze5730us Laptop (2.8 GHz Celeron, 256 MB RAM, 40 GB Hard Drive, DVD/CD-RW Combo) (Personal Computers)
I bought this computer with the understanding that any computer I purchase will be old technology within one year. Purchasing this HP ZE5730US, I received a computer that had decent memory, the latest Windows operating system, DVD & CD-RW capabilities, and wireless technology capability. (...). How can you go wrong. After a year or two, I'll buy another <$1000 deal and get even more technology than the guy who bought the expensive version when I bought this one, and still I'll have spent less than him! This computer serves me well, I'm happy to not be tied to a desktop anymore!
4.0 out of 5 stars
Still going strong 5 years later,
By
This review is from: HP Pavilion ze5730us Laptop (2.8 GHz Celeron, 256 MB RAM, 40 GB Hard Drive, DVD/CD-RW Combo) (Personal Computers)
I've now been using this laptop for approx 3 to 5 hours a day for 5 years and it still runs ten times faster than my much more recent desktop at work.
I am keeping my eyes open for a new laptop because I know the technology and software will make this one completely obsolete soon. I use it for gaming and internet use mostly. It is very good for video playback. My only reason for not giving it five stars is because it has a faulty ac power connection that sometimes comes loose, and I wish the audio was better. It doesn't have half the features of the current laptop lineup but for the past five years it has been a powerhouse.
1 of 3 people found the following review helpful:
1.0 out of 5 stars
Average Product but SHOCKINGLY poor support!,
By Neal (East coast, U.S.A.) - See all my reviews
This review is from: HP Pavilion ze5730us Laptop (2.8 GHz Celeron, 256 MB RAM, 40 GB Hard Drive, DVD/CD-RW Combo) (Personal Computers)
The keyboard is a bit flimsy and so is the display. Tech support is less than average with their knowledge level but the customer support is simply the most unprofessional I have ever come across! I don't think it is isolated since out of more than 15 people (including supervisors and case managers) I spoke with, about 5 at best, knew how to provide basic customer service!!
So, if you have to send anything in for service, unless it is very straight-forward, add several hours of your wasted time while calculating the total cost of the product. |
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