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The HP Phenomenon: Innovation and Business Transformation (Stanford Business Books)
 
 
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The HP Phenomenon: Innovation and Business Transformation (Stanford Business Books) [Hardcover]

Charles House (Author), Raymond Price (Author)
4.5 out of 5 stars  See all reviews (13 customer reviews)

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Book Description

Stanford Business Books October 9, 2009
The HP Phenomenon tells the story of how Hewlett-Packard innovated and transformed itself six times while most of its competitors were unable to make even one significant transformation. It describes those transformations, how they started, how they prevailed, and how the challenges along the way were overcome—reinforcing David Packard's observation that "change and conflict are the only real constants." The book also details the philosophies, practices, and organizational principles that enabled this unprecedented sequence of innovations and transformations. In so doing, the authors capture the elusive "spirit of innovation" required to fuel growth and transformation in all companies: innovation that is customer-centered, contribution-driven, and growth-focused.

The corporate ethos described in this book—with its emphasis on bottom-up innovation and sufficient flexibility to see results brought to the marketplace and brought alive inside the company—is radically different from current management "best practice." Thus, while primarily a history of Hewlett-Packard, The HP Phenomenon also holds profound lessons for engineers, managers, and organizational leaders hoping to transform their own organizations.

"At last! The 'HP Way, that most famous of all corporate philosophies, has taken on an almost mythical status. But how did it really work? How did it make Hewlett-Packard the fastest growing, most admired, large company of the last half-century? Now, two important figures in HP's history, Chuck House and Raymond Price, have finally given us the whole story. The HP Phenomenon is the book we've been waiting for: the definitive treatise on how Bill and Dave ran their legendary company, day to day and year to year. It should be a core text for generations of young entrepreneurs and managers, a roadmap to building a great enterprise."—Michael S. Malone, author of Bill & Dave: How Hewlett and Packard Built the World's Greatest Company

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Editorial Reviews

Review

"The authors have then woven the wealth of all gathered as well as richly experienced information into a systematic revelation of six successful paradigm shifts that have kept this company young and afloat. The book is alive with countless intimate details of internal conflicts and their resolutions, which lead to important direction shifts. It also provides an insight into the management style that assured the cooperation of all employees of the company during the transition phases."— Midwest Book Review


"At last! The 'HP Way', that most famous of all corporate philosophies, has taken on an almost mythical status. But how did it really work? How did it make Hewlett-Packard the fastest growing, most admired, large company of the last half-century? Now, two important figures in HP's history, Chuck House and Raymond Price, have finally given us the whole story. The HP Phenomenon is the book we've been waiting for: the definitive treatise on how Bill and Dave ran their legendary company, day to day and year to year. It should be a core text for generations of young entrepreneurs and managers, a roadmap to building a great enterprise." —Michael S. Malone, author of Bill & Dave: How Hewlett and Packard Built the World's Greatest Company


"This is important history, compellingly told. House gives us a rare look into how Silicon Valley innovates, making this book a must-read for historian and entrepreneur alike." —Paul Saffo, Technology Forecaster


"This book is exceptional in its content, research, and strategic depth. The authors have lived the HP Culture, and the insights they bring to the super complex matter of product and business strategies in the late 1900s is amazing. The period of John Young had some of the most elusive decisions on computer operating systems one could ever imagine. They all become clear in this book." —John Minck, HP retired 1995 and author of Inside HP: A Narrative History of Hewlett-Packard from 1939-1990


"This magnificent book is so rich with detail and stimulation, so dense with data and opinion. It's not a book to be skimmed or cherry picked.there are just too many purported lessons to take away. It's a tour-de-force." —Bruce Abell, Santa Fe Associates International

About the Author

Charles (Chuck) House is Chancellor of Cogswell College. House is deeply involved with questions of technology's effect on society, particularly distance learning and collaboration using multi-mediated Web networking. Previously, he served as Executive Director for Media X, and Senior Research Scholar in the Human Sciences and Technologies Advanced Research Institute at Stanford University, and he led the Research Collaboratory and served as director of Societal Impact of Technology for Intel Corporation. House has also held executive management positions at Dialogic, Spectron Microsystems, Veritas, Informix, and Hewlett-Packard. Raymond L. Price is the Professor and Severns Chair for Human Behavior in Engineering at the University of Illinois at Urbana-Champaign . He has had a long career in industry working in Management and Organization Development and Human Resources. Most recently he was Vice President of Human Resources at Allergan, Inc. Prior to that he was the Director of Employee Training and Development for Boeing Commercial Airplane Group. He also held various management positions with Hewlett-Packard, including Manager of Engineering Education.

Product Details

  • Hardcover: 656 pages
  • Publisher: Stanford Business Books (October 9, 2009)
  • Language: English
  • ISBN-10: 0804752869
  • ISBN-13: 978-0804752862
  • Product Dimensions: 9.4 x 6.5 x 1.8 inches
  • Shipping Weight: 2.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #649,414 in Books (See Top 100 in Books)

More About the Author

Chuck is an inveterate maverick, so labeled to his surprise by Dave Packard years ago. And, again to his surprise, as this book, The HP Phenomenon, neared publication, "HP formally requested that we state clearly that Hewlett-Packard is NOT a sponsor or supporter of the book." Trust me, they are NOT supporters.

It is not salacious or steamy, nor particularly indicting. It does, however, say pretty clearly that "mere mortals" ran the place, and in so doing, did some pretty wonderful things by following some common-sense rules that, ironically, don't seem all that common these days, either at HP or much of anywhere else in corporatedom.

Pity...

The surprises for us in doing the research were many; their meaning for corporations and managers today are vital in a corporate world that seems to be forfeiting innovation for the sake of operational efficiency and quarterly performance reports.

Double pity...

Chuck, with 29 years at HP, executive roles at four other public high-tech firms, and Board member of numerous start-ups along the way, has been part of innovation teams at multiple levels. He has led the MediaX program at Stanford University since 2006.

 

Customer Reviews

13 Reviews
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3 star:
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2 star:
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Average Customer Review
4.5 out of 5 stars (13 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

7 of 7 people found the following review helpful:
5.0 out of 5 stars From a Former HP "Innovator", January 8, 2010
By 
David S. Cochran (Mountain View, CA) - See all my reviews
(REAL NAME)   
This review is from: The HP Phenomenon: Innovation and Business Transformation (Stanford Business Books) (Hardcover)
As an HP employee for 25 years, I found the book extremely engaging, yet couldn't read it all in one sitting. It rubbed me raw at times, because I lived much of it, made me feel like I was on the Psychiatrist's couch sharing about my family. In fact I did get teary-eyed several times, then started sobbing after I finished reading some of the speeches Dave Packard gave.

I recommend the book to all HP old-timers; some of the younger HPites might find it interesting as well.

I also recommend the book to those students of business to understand how to do it right.

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7 of 7 people found the following review helpful:
5.0 out of 5 stars A Home Run work, done the HP way, November 25, 2009
By 
David Yewell (Napa Valley, CA) - See all my reviews
(REAL NAME)   
This review is from: The HP Phenomenon: Innovation and Business Transformation (Stanford Business Books) (Hardcover)
When I learned from Chuck and Ray that they had taken on this endeavor, I said "wow - great idea, but how will they ever get it all down?" They got it all down. This is the definitive work on the life and growth of HP, and especially on the management of the engineering design & development process. All this told with anecdotes and quotes from the over 200 people Ray and Chuck personally interviewed.

Congratulations!

Dave Yewell, St. Helena, CA
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6 of 6 people found the following review helpful:
5.0 out of 5 stars A Great History and An Insightful Analysis, November 22, 2009
By 
Jon Johnston (Melbourne, Australia) - See all my reviews
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Amazon Verified Purchase(What's this?)
This review is from: The HP Phenomenon: Innovation and Business Transformation (Stanford Business Books) (Hardcover)
This must be the most thoroughly researched book ever. If you're going to read one book on either HP or on business transformations in long-lived companies, this is the book. All long-lived companies have good times and bad times, both of which are usually exaggerated at the time they occur. House and Price do a great job of putting HP's successes and failures into meaningful context relative to the performance of the company's peers. The book also does a unique job of analyzing many breakthrough business processes invented at HP (in addition to the technological breakthroughs). HP is not the company it was 20 years ago. This statement would have been true if uttered at any time in the company's history. (Jon Johnston - HP Computer Museum, [...]).
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