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27 of 30 people found the following review helpful
on July 4, 2013
This printer is the same as the 5520. I have owned this less than a week, so my comments are mostly on setup. It is a bit tricky. You can use the included dvd disc to install the printer or connect to the internet to do it. I used the internet to get the latest software, but still could not print after installation. My printer's viewscreen told me I still had to connect a second time to the internet for necessary updates before it allowed me to print the first time. Way too complicated, but typical HP software- always a nightmare! Do yourself a favor and choose custom installation. Otherwise, HP will install a bunch of junk on your computer that will drag down the speed and make it take forever to boot up and shut down. Do NOT install the automatic update feature! In past, this has caused delays and computer freeze-ups. It is nothing but an annoyance and most computers already have features that tell you when software updates are available. The biggest problem is HP wants to track your printer use and collect info about you in order to use some features, like ePrint. You will not be able to access many handy features if you do not allow them to track you. It is a horrific invasion of privacy that borders on lunacy. They say it's because they want to track your ink usage to notify you when you are low, but they have been measuring ink levels for decades without forcing you to share your personal information. Last, ink cartridges can be confusing. This is a photosmart printer, but you use regular 564 ink or 564 XL, not 564 photo ink. Most importantly, cartridges made before 2011 will not work in many printers made after that year, even though the label says 564 ink. The newer cartridges have CN684 on the bottom. My only other complaint is that it is tricky to figure out how to print in just B&W to save money on ink. I can print some things in B&W by changing the printing options under grayscale, but not using the ePrint app so far. Printing out coupons in color is just criminal waste, IMO. If I can fix that, I will be alot happier with my purchase. I have also heard that some printers will not work at all if their color cartridges are empty, not even allowing you to print in B&W. One review on the HP website said this was true, but I haven't seen it anywhere else. I know other brands do that, which is why I bought HP. Hope I don't regret it.
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11 of 12 people found the following review helpful
on May 15, 2013
Jams constantly for no reason. The setup for it to connect it directly to your internet is not intuitive. HP Help desk is non existent. No way to send multiple documents on one scan. Regretted this purchase since I got it 2 months ago.
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12 of 14 people found the following review helpful
on March 4, 2013
I researched HP's PhotoSmart printers...the 5520 was the unit I was considering. After contacting HP I found out the the 5525 is basically the same printer, HP did not explain why the model number change, but it works great. I replaced my old 4700 series that I had for 5-6 Years.

Larry
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8 of 9 people found the following review helpful
on July 10, 2013
This is the worst printer ever! It either jams or says it is out of paper every time I try to print something. I have had this printer less than a month. It is a piece of junk.
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5 of 5 people found the following review helpful
on October 31, 2013
Did not buy on Amazon but this thing is really crap. It worked for a week then stopped feeding paper. HP's site was of no help. Taking it back. Get what you pay for I guess
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7 of 10 people found the following review helpful
on July 10, 2013
Have had a few days now. Pleasantly surprised. Not usually a fan of HP home printers due to past history of pairing questionable quality with lots of bloatware. But picked this up at Sams Club for just $45. At that price I won't feel bad if it turns out to be junk. And it certainly doesn't feel like it's falling into junk category yet. Replacing an antediluvian monochrome laser, at home, hooked up with a server appliance, so I suppose almost anything would impress me. But I really like this nice small black form factor and the integrated wireless. I had no issues setting up connectivity by the way. Downloaded driver from HP site and I was off. The big change is that these new HP printers seem to have a mini OS and are integrated with a series of web services that frankly give HP a mechanism to try and up sell you on something. During initial start up, you get prompted to go and register the hardware at a HP web site. In return you get a web admin console over the printer(s) and the ability to send print jobs to it via an email address. The latter is quite handy. There also seem to be a number of questionable and optional services, that you can link the printer too. Overall, a decent budge ink-jet multi-function. Let's see how I feel about this after a year of solid use.
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1 of 1 people found the following review helpful
on June 19, 2014
This is the 2nd HP printer I have owned. Have had this one for 6 months. Regular paper feeds okay most of the time but sometimes pulls two sheets in. Photo paper won't feed unless I stick a pencil in the feed tray, using the eraser-end to push the paper during the printing cycle. No option for feeding from the back, which would probably alleviate this issue. Also, like the other HP printer I had, it makes horrible noises during the cleaning cycle--sounds like it's jamming gears and breaking things inside. I assume it's doing what it's supposed to but it sounds awful. Print quality is fine. In the past I've had two Canon all-in-one printers, similar to this. Both have been excellent. I'll go back to Canon when this thing dies.
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3 of 4 people found the following review helpful
I gave it 2 stars instead of one, only because when it prints, it does print well. The big "BUT" however is my problem with it's severe lack of ability to 2 side copy. Basically, it does it when it feels like it. The 2 sided copying worked great for the first few months but now it jams about 85% of the time. It is definitely a LOUD printer, almost to the point that you would think it is on it's way to the dumpster. I will definitely remember to check the reviews on a printer before I purchase it next time. Oh.....and I almost forgot, the WiFi option REALLY stinks just like everyone said it does, not to mention it is constantly messing up the connection my phone and other devices have with my wireless router. Hate it!
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7 of 10 people found the following review helpful
on July 18, 2013
I love this printer. It is smaller than my old printer (not an HP) and it prints beautiful pictures. When you turn it on and it automatically cleans, it only goes thru the process once instead of several times like my old printer. So, therefore it does not waste so much ink. Also, the ink is a lot cheaper. I would recommend this to anyone looking for a new inkjet printer.
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1 of 1 people found the following review helpful
on May 28, 2014
Fast and good quality printing. Low cost in matters of ink consumption.
Often paper load problems & jams. Tried all cleanup procedures and many different types of paper with no luck
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