Customer Reviews

HP PhotoSmart 635 2.1 MP Digital Camera + PhotoSmart 7760 Photo Printer Digital Photo Studio

5 star:		(0)
4 star:		(0)
3 star:		(1)
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1 star:		(1)

 

 

I can only review the camera, because I didn't get the "7760 Photo Printer" stuff along with it. I got this camera about half a year ago, and it worked quite well. However, unless you use full optical zoom, the edges of the photos are bent outwards. This camera also eats batteries much faster than my Kodak DX6340 did. I had a problem with the software that came with my camera so I have to use the Kodak Easyshera software instead. Also, this camera records audio videos, but you can only hear the audio on the computer.

Through all this, this camera is still good if you can get a good price.

BUT MY MAIN PROBLEM IS THIS: HP doesn't offer good warrenty service. When after I had this camera for about half a year, it stopped working, still in warrenty. I went onto HP LiveChat support online and since the people there are from India, it was hard to communicate with them, even online. After confusion and a long wait (about two weeks), they finally sent me a camera that was broken which they "fixed into perfect working condition" after saying that they would send me a new one. This camera was still broken when I got it, and they later told me that they only send refurbished ones. I told them this camera was also broken, but they couldn't send me another replacement until they recieved the first broken camera. Even after that and my continued contacting them, they kept on saying "I am sorry. You will get the confermation e-mail shortly." They never sent it and I waited two months without a working camera. Finally, the camera they sent me started working, even though it still doesn't look as good as new.

HP couldn't help but leave me without a working camera for so long even though I was under warrenty.

IN CONCLUSION:

If you want a decient camera for cheep and don't care if you may not have a working camera for a while, this camera is a good buy (if you don't mind the other things I mentioned above also).

HAD THIS CAMERA FOR 1 YEAR, ONLY TOOK 25 PICTURES OF MY GRAND CHILDREN,WHO LIVE 775 MILES FROM ME,WENT BACK 7 MONTHS LATER, TOOK 10 PICTURES, & CAMERA QUIT. CALLED HP & GOT NO ANSWERS AT ALL, NOW I AM STUCK WITH A CAMERA & DOCK THATS NO GOOD FOR NOTHING. LAST HP PRODUCT I WILL EVER BUY.