Customer Reviews

HP Photosmart 7850 Printer (Q6335A#ABA)

5 star:		(1)
4 star:		(2)
3 star:		(1)
2 star:		(4)
1 star:		(11)

 

 

I bought this printer in April 2006 for my college student who never set it up.....it came out of the box in February and worked fine for the first, oh, say 25 print jobs, then it won't feed paper, it feeds 2 sheets at a time, it jams.....i tried loading 25 sheets, 10 sheets, single sheets,...no way can i count on this p.o.s. ....But no worries, i've had it less than a year, right? so it's still under warranty, says so right in the manual,,,,,one year...but NO, HP tells me that due to the fact that I bought at a shady third party dealer, (Office Depot), my printer is actually out of warranty, and even thought they have had, as the tech said THOUSANDS of this same complaint...there is nothing they can/will do for me. This is a new low for a company I had previously trusted. Do not buy this machine.

This thing is terrible. It almost never feeds paper correctly- nearly every time I tell the computer to print, the 7850 doesn't grab the paper, just makes a lot of noise and then stops until I press the ok button and crawl under my desk to hand feed each page to it. I thought I could deal with that, but then my papers started coming out with one corner crinkled and sometimes torn. I looked inside the printer and a tiny metal bar that keeps the paper aligned had somehow fallen out of its sockets, and there was no possible way to get it back in because the way it is designed. This morning it started printing the text crooked too. And I've only had it for about 5 months!

This printer is a piece of garbage. It worked ok the first time or two, but after that forget it. Even though it has paper, it won't print and says it's out of paper. It will click and make all sorts of odd noises and if it does grab a sheet in the feeder it will often grab multiple sheets and jam. On top of that, even though it has nearly a full ink cartridge, every 2 seconds it flashes an extremely annoying error message that it has to print in backup mode because it's out of ink. 99% of the entire time that I've had this printer the blasted red error light is blinking. IF you can get it to print at all you're lucky. Usually I give up. Save your money and buy a different printer.

At first I loved it. It has a nice sturdy, pleasing body. It "looks" like a nice printer. The prints were fantastic. But after only 2 1/2 months it has stopped printing altogether. After e-mailing back and forth with HP (the only support you get) for two days, they determined that it's an internal hardware problem. They will not replace it because they say it is out of warranty. They will give me a 'discount' on an upgrade model at a higher price of course. I actually only paid $40 for it a Wal-mart and even that was a waste of money. I can't even imagine wasting $100 for this printer! Wal-mart will not take it back because it's over 45 days old. Coincidentally, Wal-mart no longer has this printer in their store (at least not the one I go to). They were probably getting returned a lot. I can't believe that HP makes a printer that they don't support for longer than 2 1/2 months and that Wal-mart has a 45-day return policy on "computer accessories". Nobody wants to stand behind their products anymore. And worse, they get by with it.

Produces stunning borderless photo prints that rival the pictures I used to get from the photo lab. Software has nice photo editing features.

I've had this printer for about a month. It's almost perfect. It has a "fast draft" mode that is really fast and that's good enough for stuff you want to print, read, and then toss. Its only negatives are a small paper tray and its expensive ink. It produces excellent pictures in the "maximum dpi" mode. Ink cartriges appear smaller than the cartriges my old HP 952 used. Who knows how much ink is actually in them, but the cartriges empty quickly.

I've had this printer for about 6 months...6 long months(in printer years). I does every thing a printer should not due. Streaky, missing print, colors don't appear on one page(but will on the next), and gets jammed on a regular basis.

Pros...Non Toxic

I bought this printer in November of 2005. I haven't used it all that much and it's been treated with care and today for no reason whatsoever, I started eating the paper like a monster and making a horrible clicking noise. I actually looked on here to see if there was any hope of being able to repair it but I don't think I am in any luck after reading all the other reviews. I actually liked this printer but I don't anymore and I wouldn't recommend buying one. It's crap--if you're spending 100 bones--get your money's worth and buy the HP PSC 2210 all in one. You won't regret the extra cash.

To sum up this printer, it is a pain in the a**. It won't take the paper that I have loaded in, and if it does it will often get jammed. I had an assignment due for one of my classes with 20 minutes to spare, it took 15 minutes for the printer to print a complete copy. Then I discovered that some of my answers were wrong, but even though it took less than 1 minute to correct them I couldn't get the printer to print another copy in time. I would advise anyone thinking about buying this printer to avoid it, as I wouldn't even recommend it even if they were giving it out for free.

If you want good quality printing at a good price. Then this printer will suit your needs.
However, I am constantly having to replace the ink. And for some reason the printer can't sense when there IS PAPER LOADED.
Started feeding fine. But now I have to push along every page in or else I get an "Out of paper" message.