Customer Reviews

HP Photosmart C7280 All-in-One Printer

5 star:		(117)
4 star:		(79)
3 star:		(31)
2 star:		(37)
1 star:		(157)

 

 

This is a good machine, but as many have pointed out the software can be a problem. Here's some software install advice (below) to make it work well for you.

I have a Brother laser AIO at my office that I love, but I chose this HP for my home for several reasons. The WiFi Brother unit has a 10 page document feeder compared to HP's 25 page. This was important to me, maybe not you. I really like the styling of the HP better. The HP rep was in Best Buy and printed off a photo for me. It was fantastic. I've reproduced the same results at home, though I didn't buy it as a photo printer. The Brother has a phone handset hanging off the side that I will never use. The HP looks & feels like a higher quality product, though the Brother reviews are good.

Follow the quick start guide to set up on your LAN. I have WEP and had no problems...literally a couple minutes to setup.

1st, in general, never use photo manipulation software that these printer companies provide. If you need to work with photos invest in a good commercial product. There's some reasonabally priced products.

2nd. Trash the disk that comes with the printer and go straight to HP.com and download the latest drivers. That have fixes most of the problems the other reviews point out. You have two download options, drivers only or full software. I did drivers only and it worked fine, however you loose control of some of the units settings, so I went back and got the full package.

However, I highly recommend this installation method that I used.

Unzip the download and run. then...
1. Choose the custom (not the "easy" recommended) installation option.
2. Choose "NO" on the next pages which asks if you want to do auto updates. Anytime you select this for any product you now have another application running in the background all the time polling the internet. It will slow your computer down.
3. On the next screen select "custom". Don't be afraid, ever if you're not an "advance user" as it recommends.
4. You get a screen with a bunch of options to install. The first one you have to select, the drivers. Then uncheck "shop for HP" (just crap), "HP Updater" (memory & bandwidth eater), "customer particapition program" (memory & bandwidith eater), "smart web printing" (you can try it, but more resident sw to eat up cpu and memory), "HP photosmart essentials" (not essential and from what I read it's crappy software. You can try it, but it'll save you 40MB not to install), "OCR" (unless you really use OCR. If you use it a lot, buy a good program, this will save you another 80MB).

What you do select is obviously "drivers" (it makes you & you do need this), "Solution Center" (no actual solutions here, but it does give you some control over your settings), "imaging & device functions".

Choose the default directory it recommends, unless you really know what you're doing and want another directory.

Choose "connect through network", if you are connecting through the WiFi. Make sure you get the printer on the network first, as the directions tell you.

Don't sign up for the HP offers crap, unless you like spam.

I'm used to the Brother scanning SW, but now that I'm getting used to the particulars of HP's it's not too bad. I do have a problem scanning from the plate glass from Adobe Acrobat. It works fine with the doc feeder, but for some reason not the glass. I just go to the "solution center" and tell it to scan to a pdf and it works fine.

I did jump on the HP support site around midnight and have a live chat with a support person. He's the one who informed me I need to install more than basic drivers to gain some control over settings. I found the support helpful, but I didn't exactly have a brain teaser of a question either.

Good luck...and don't install that darn auto updater.

I did a lot of research into just about every AiO variant out there before deciding on the C7280. This replaces an aging Epson scanner, an old Panasonic Thermal Fax machine and a networked Lexmark Inkjet Printer in a home office. I looked at the various choices from Brother, Epson, Canon, Lexmark, other HP products and even the new Kodak AiO. For my money, this printer had the best overall combination of features and specs. The print/scan/copy resolution ranges, the 33.6 fax modem, the duplexer, built-in ADF, LCD display and the ability to run many functions without a PC all for under $300 was what I wanted. The small footprint was a plus. The various tray/covers, etc. are not the most sturdy I've ever seen, but are about as good as I've seen on most AiO's in this price range. I think that unless you are throwing rocks at it, the pieces/parts should hold up to home office use. The C7280 does a pretty good job in each of the four areas of print/scan/copy/fax. I've had this printer now for 3 weeks, and overall, so far, so good. Everything works as promised, but there are a few HW and SW `gotchas' to note. Here's the Pro's and Con's, followed by the lowdown on most of them:

Pros':
Very Good print and copy quality with reasonable speed
Excellent Photo print quality
ADF works well, no jams, separates pages well
Print/Copy/Fax from the Printer's LCD work very well, with clear, easy-to-navigate menus on the LCD
Duplexer
Reasonably quiet operation
6 separate ink tanks

Con's
Duplexing only works for PC-printing, not for copies
100 Sheet Paper tray is inadequate if you print very much
Software is bloated, buggy and in some areas is not very user-friendly
Some features (including Fax) don't appear on SW installed on wirelessly connected PCs

Initial Setup: The HW installation was pretty straightforward: there's LOTS of tape and plastic film to remove, then the included `Quickstart' guide moves you along quickly. The printer takes several minutes to initially calibrate itself once you insert the six ink tanks and turn it on.

The HP software is a completely different story. First, you MUST turn off your firewall and antivirus SW if you are planning to install the C7280 as a network-attached printer. If you don't, the SW will not `find' the printer and simply hang during install. Second, you can select the various HP SW components you want to install/exclude. If you pick them all, you are going to slog through over 350 MB of SW installation. Depending on what SW you select, it takes a good 30-40 minutes to for the installation to complete, so be patient.

I installed the SW on three different Win XP Pro PCs in my home (two wired networked desktops and one wirelessly networked laptop). All INITIALLY worked fine, but after a couple of days, the laptop would boot fine and then just respond so slowly that it would take 7-10 minutes for any application to load. After some investigation, I found that removing the HP Update software corrected the problem. As near as I can tell, it was opening a port and continuously polling the web for updates to the HP SW, thereby burdening the CPU and the network, and leaving the laptop completely unusable. It took a while in Safe Mode to figure it out. Then the two desktops also starting acting sluggish, but not as bad as the laptop. Again, removing the HP Update SW resolved the problem. Then I started seeing various HP programs hang (`not responding') when I shut down any of the PC's. I ended up removing the entire HP SW set and reinstalling only the core SW on each PC and now all 3 are working fine with the printer. I'm not a PC software expert, but 300MB+ of software for this printer seems very bloated (and I didn't even install everything on the HP disk!). For comparison, all of the other printer, scanner, and photo software products I have COMBINED (and which this printer replaces) used less than 175MB. C'mon HP, you should be able to write leaner, easier-to-use applications.

General Printing and Copying: Regular Color and B&W output (print and copy) is pretty crisp. Black is very black, grays are pretty well defined and the colors seem to be pretty true. Print and copy speed is fine for home office use. The printer is pretty quiet when printing. Mine sits about 7 feet from my phone, and I can carry on a conversation (handset, headset or speaker) with it churning in the background with no impact to my call. The one big gotcha I have found so far is that the duplexing function works ONLY when printing from the PC. You cannot automatically generate two-sided copies, period. This would seem like it should be a no-brainer, since the duplexer could simply flip the page to handle the next sheet in the ADF, or could signal you to place the next original on the platen. So far the only choice has been to manually flip the output and put it back into the paper tray. I think this is a big miss by HP. As for paper supply, the 100 page tray is pretty lean. For my print volumes it's OK, but repeatedly refilling it for higher volumes would be extremely annoying. One additional nit here: when it runs out of paper during a job, and you refill the tray, you have to hit `OK' on the printer's control panel to resume printing. Other printers I have used (including my Brother laser printer) automatically resume printing when it senses it has paper again. Yes, it's a nit, but it annoys me.

Photo Printing: The photo print functions on the printer are excellent. I have inserted a couple of different cards into the media slots and the C7280 has quickly found and displayed the images on the cards. Printing directly from the printer is very straightforward, and the menus on the LCD are easy to navigate. View, crop, red eye removal, etc. all seems to be pretty intuitive and work pretty cleanly. The quality of the photos is great. It's hard to tell them from prints I've had from Wal-Mart, via web services, etc. Printing photos from the PC works, but the `HP PhotoSmart Essential' software is cumbersome, and takes too many steps to import in image, set up to make a print, verify that you are really ready to print, and finally, print. I've seen and used too many other too many other photo programs (I have a couple of Canon photo printers) to believe it has to be this complicated just to import and shuttle a 4x6 off to the printer.

Faxing: I've only used the fax a couple of times but it too seems to work as advertised. My fax use has fallen off in recent years, but I still need to occasionally send/receive a Fax, and the ADF/Fax features seem to work well. One oddity here: the Fax feature does not appear on my wireless laptop, which is not a big deal, but if I can set speed dial numbers, etc. on the desktop, why doesn't it allow me to do the same from any PC that can access the printer settings? Doesn't make sense to me.

Scan capture works well, but the SW takes some getting used to in order to understand how to set the DPI resolution, type of file to create (e.g. jpeg, gif, etc.). The SW is slow to respond and bring up the multiple menus/dialogue boxes where you set the various defaults you want. It all seems to work, but again, the SW is slow and cumbersome to navigate compared to other products I've used. I haven't tried the OCR SW yet.

In summary, the C7280 seems to be a pretty solid printer, and the printer features work pretty well. The copier, fax and scan functions all seems to work as promised, but are pretty basic. The SW is very disappointing. That, combined with the HW shortcomings (e.g. the duplexer) prevent me from giving the C7280 a higher rating. Output quality is definitely a `5', but the software and the hardware misses limit me to a `4' overall. For my purposes, it will do the job, and even with its limitations, it does provide more functionality than the old device it replaces. Time will tell how well it holds up.

Printer, scanner, copier, fax, ADF, duplexer, color LED information display, USB, wired Ethernet, 802.11B/G wireless, memory card reader (CF, SD/MMC, XD, MS/Duo). The HP C7280 is a marvelous dream machine. Has a photo paper tray and a red eye removal button too. My unit (French) came with OCR scanning software. Haven't tried it though. The unit is surprisingly modest in size.

Documentation and software is very good. Be patient with software installation. It is not a quick process. All my computers are Windows Vista Premium. Before installing, disable anti-virus software, possibly firewall, file sync, and backup software. The software warned about this. I ignored the warnings and the installation process failed until I disabled them. An end user should never have to be concerned about this -- but I digress.

I'm using the printer to print documentation (mono), usually two-up and double sided. Print quality seems fine although I'm not looking with a critical eye. My printer is networked wirelessly to the router. First page out is very fast on my Ethernet wired computer but somewhat slow on my wireless notebook. The slowness is probably inherent to the notebook-to-router-to-printer wireless networking as opposed to the C7280. Making one of the links wired seems to make a speed difference. If you find this to be an issue, consider putting the printer on an AC power line network such as the well reviewed Panasonic BL-PA100KTA HD-PLC Ethernet Adaptor.

With so many functions, this machine is a modern marvel. I'm really suprised at how well this newly produced machine works. There's a lot of difficult technology packed into this box. Great work HP!

I have three minor issues. First, the installation software shouldn't ask me to disable software to install new software. The software industry needs to sort this out. Second, give me an option to disable the balloon popup that says something like "Printer HP C7280 is disconnected from network". It appears often and intermittently. I'm not sure if this is a wireless network issue or an HP issue. Regardless, I want to opt to not see the message. Just an icon change is sufficient. Third, I haven't found an option to print pages in reverse order.

Update 22-Sep-2007: Wireless printing performance was improved when I changed the router's wireless channel to a lesser used channel. I used a WiFi finder device to show all wireless networks and their channel numbers. There's software that can do that too. I then picked a less noisy channel. I also changed the printer's IP address to a static IP. It seemed that the router was assigning new IP addresses when the connection got flaky. This was particularly a problem since three computer's were using the printer. The static IP assignment will lock the printer's IP to a fixed address thus ending the IP roulette issue.

Update 11-Nov-2007: Flaky wireless problems have been resolved by upgrading to a D-Link DIR-655 Extreme N Wireless Router. Fine product. Recommended. YMMV.

Update 21-Mar-2008: Update software available! I found their new software, filename 100_228_PS_AIO_02_Full_Net_enu.exe available at HP's website, to be a much more pleasant install and a bit better usability. I installed using the "custom" mode, selected manual update, deselected checkboxes for update, supplies and web printing. Be sure you have a C: drive though. One of my three computers has no C: drive which causes the install to abort. I'll have to change the drive letter to C:

Update 24-Mar-2008: New software didn't recognize duplexer unit. Asked me to manually flip paper. Solution is to set Printer Properties->Device Settings->Duplex Unit to Installed. Why doesn't the software automatically detect the duplex unit? Argh.

I've only had the printer for 1 week. So far, it is good, but not great. I purchased the unit b/c of its automatic document feeder, its ability to duplex automatically, and it's wireless.

Here's a quick summary of my experience so far.
1. The wireless setup was easy without issues.
2. The software that comes with the unit SUCKS. It's unbelievably cumbersome, is always popping up windows, is slow, and doesn't always work.
3. Because of the above issue, I set up one of my computers with the driver only, (didn't install the software). Well, apparently in order to automatically print on both sides of the paper, you need the software. Boooooo.....
4. Scanning actually scans to .jpg. C'mon HP. Give me the option, .jpg for images or .pdf for sheets of paper. This one feature alone is almost worth returning the unit since I do a LOT of scanning for work.
5. Something I like - I can set the default printing to black and white. Thank you for letting me conserve ink!
6. A few picky things (but not deal breakers) - the printer is very loud and takes a while to initialize. When printing on both sides of the paper, the printer has to wait to let the ink dry, so it takes a LONG TIME to print one page. The sound on the printer when faxing is LOUD! Let me turn it down! And I'd really like the ability to have all of the little lights on the unit turn off when the printer is idle. Welcome to the age of green energy conservation, little lights when not in use are useless and consume energy for no reason.

HP - let me print on both sides of the paper without using your software, and let me scan to pdf. Fix these two things and your printer is a dream machine.

First on the negative side and related to installation. It was difficult and the documentation really skimped on installation issues even when you went online. You might have some intital wireless problems but fortunately for me I know something about networking but still took me an hour to work through them. What really lost a star besides the installation problems was was lack of clear documentation on two-sided printing. You have to enable two-sided printing and you may miss the box that asks you to do that. For the life of me, I don't know why it wasn't a default. Also, instructions on proper installation of the duplexer was very poor...a simple picture even on the web site would have helped.

Now on the plus side: First, the printer doesn't look flimsy but much more well built than it's 5000 and 6000 cousins and has more features than the 7180. Those printers above the 7280 are big monsters that are wider and higher and don't do much more than the 7280. While substantial looking and non-flimsy, the 7280 gave me more desk space since I got rid of my old fax and scanner. One deal breaker for me: the printer had to had automatic 2 sided printing whith the 7280 has at no extra charge (watch out for the "two-sided printing capable"---which means you spend about $70 more for a duplexer...the 7280 has duplexing when you buy it.

Besides wanting a duplex printer, I wanted to replace fax and scanner to unclutter my desktop. I also needed it to work well with my MacPro desktop, Imac, and Macbook pro. My earlier printer was OS compatible but software for it was almost an afterthought for the MAC. I was pleasantly surprised that OSX was strongly supported on this all in one. It comes with several software tools for editing scanned images and the TWAIN driver plays nice with the New CS3 Adobe PhotoShop. It also has an acceptable (free) OCR software that can output to Word. There is really some nice integration here with the software which usually isn't the case for Macs but I think HP wants to make Apple happy. What about the quality of the printing? Good to excellent and fairly fast but not the 30 pages per second in B&W. Scan quality? I think fair to good. I think some calibration might be needed if you were using it for serious scanning but the scan isn't bad and relatively fast.
Once you get the duplex to work 2 sided printing is easy (more on that later). The printer comes with a small color screen and actually it is useful to do the various tasks such as faxing, scanning, and of course printing. Once you overcome the problems of installation, I have a totally wireless printer (802.11g) as well as a Bluetooth printer if you spend $20 for a Bluetooth dongle so two ways to get wireless and of course the printer has USB and Ethernet capability. It also has a media reader and when you put in a CF, XD, or SD, etc. your window opens and you can copy the files to your computer. You can use the Mac Finder windows from the Mac OS, or the interface that comes with the software that mimics a MS Windows file explorer. The software is simple to use. Even with the little onboard screen you will be surprised how much pre-printing manipulation you can do.
I started out hating this printer a bit during installation now it really shows me how versatile it is at a reasonable price.

One last feature a surprise for me: the automatic document feeder...get it! I am used to opening the scanner lid and placing my document but putting several sheets of pages to be scanned and then have them fed in and scanned automatically is a feature I didn't think about but really is something I can use to speed the scan and copy process up for multiple pages. That feature used to be only available on expensive machines.
Update on Mac 10.5 (Leopard): as of this time not all features work if you upgrade to 10.5. For example, when you try to use the ADF and use the scan menu button to scan to software on your MAC you no longer get any selections. You get: !No Scan Options. Refer to device documentation to troubleshoot. Wrote HP been ignored so far. If you upgrade to OS 10.5 you can still print and scan but the onscreen menu and ADF on the printer are not fully functional with the new OS.

I purchased an HP C7280 AIO to replace an HP PSC 2510 AIO that developed a mechanical problem after 2 1/2 years. It was connected by ethernet to a wireless router This system worked, as configured, for that amount of time. I have two laptops, each with a wireless connection to the router. One runs on Win 2000 Pro and the other is running XP Pro.

Because the previous printer was pretty straight forward, I thought I would just connect the ethernet cable, plug in the power, load the drivers and pick up right where I left off. Boy, was I wrong! After diabling the firewall, spybot and my A/V, I did the install from the CD provided. The install was rather normal for both laptops EXCEPT that the W2K software was NOT current and would only load the basic drivers. I were able to print from both machines for less than 2 days. The XP machine first lost its connection to the printer, Then, the next morning, it couldn't connect to the network either!

After down-loading the CURRENT, "Full FEATURE" version of the C7280 software from the HP web, I found the install could not finish because the C7280 software could no longer detect the presence of the printer on the network. Other network apps (PING, Net etc.) did detect it, as did, HP's own EWS (Web Screen). By the way, I even used a static IP justg to to avoid IP problems. Both machines ran very erratically until the HP software was deleted.

HP's Total Care (Tech Support) were very polite -- but very ineffective!
They consistently failed to read the details of the problem and would make suggestions not relevant to the problem or sometimes for the wrong hardware.

I was told that my problem was passed on to "Advanced Support" -- three different times over two weeks -- I NEVER got a call or an E-mail from this group! I tried to E-mail Screen Prints of my "Event Log" which showed one or more HP modules that were failing to load correctly at "Start-up" of the computer but, HP Total Care appeared to be technically lacking and very unaware of the importance of this data -- or this was not on their script so they just ignored it.

Yesterday, the HP C7280 printer was returned (I would have been stuck with an un-supported printer if I waited beyond 2 weeks.)

The HP C6180, with the optional duplex print unit, appears to be the exact same printer as the C7280 (duplex print unit is now included). The forum on the HP website has over 4 pages of user complaints about the C6170. The C7280 was just released recently. As a result, there are very few of these machines out there, with this new model designation, to complain about.

Bottom line: fair hardware but only if used as a local printer. Heaven help you if you try to use it as a network printer! Too bad, because resolution is fairly sharp -- if you can get it to print. I've had 3 HP printers in the past, I have had only one problem, out of many, resolved by HP's Total Care. They can only handle the most basic problems. Anything not covered in their script will get you a suggestion to 'un-install and reinstall' the software and then you will be passed on to someone else -- but at the same level-1 support tier and the confusion starts all over!

It appears to me, that HP has no Level-2 (or higher) tech support personnel. If they do, I have yet to have any contact with them.

I have had this printer for about 1 month now. My plans were to set it up on my local network, via ethernet, where I have one Windows PC and one Mac running. This all-in-one is very attractive for our setup because it allows us to have the printing and scanning functions networked and not attached to just one machine or the other.

When I got it home, I first set it up on my Mac, which went very smoothly. I was happy to see from other reviews that the drivers for this printer run under OSX 10.5 Leopard, since I was replacing my old HP all-in-one because they have never updated their drivers to support 10.5. In the few weeks that I've been running the software on my Mac, I have only encountered one problem. It can do duplex printing (print on both sides), but it will print the back side up-side-down from how it's expected. I contacted HP about this and they said that it's a known issue with the OSX driver and to watch their website for updates. I'm happy with that response if they do actually make an update, but the latest drivers from there are from 11/07 so I'm not holding my breath.

So far, you might wonder why these little problems warrant a one-star review. Well, the Windows installation was a whole different animal. From the first time I tried to install the software, the installer would get about 90% of the way through and then give me "Error 1933", the sight of which would get my blood boiling for the next couple weeks. I went back and forth with HP's support about five different times before they pointed me to a solution that worked to complete the installation. Some of these rounds included following 8 PRINTED PAGES OF DETAILED INSTRUCTIONS for downloading HP tools and Windows components, fiddling with the registry, and restarting 4 or 5 times. After going back and forth for two weeks, HP support finally pointed me to a solution that had "Error 1933" in the title of the support article! I have no idea why it took them so long to point me to a solution that was directly related to my problem. Even then, the article described files that were not on my installation CD, so I had to poke through all of the supplied .cab files to find one that matched the fixes that were described. Despite my frustration, I was happy to finally be able to install the software.

Printing and scanning worked fine on my PC for one pass, and the problems popped up again. I was able to scan to my PC once, and now the scanning tool hangs up every time I try to open it. HP's latest suggestion was to uninstall the software and reinstall it. Despite my boiling blood, I gave it one more try. Again, I was able to scan once before the software hangs up any time I try to open it. I'm about to give up and return this printer/scanner/copier and buy the Canon MX700, which is supposed to be able to do everything that this one can except for the duplex printing. Of course, as I mentioned above, even that is broken on my Mac.

I stand behind just giving this one star, even though I really like the hardware features - ethernet and wi-fi interface, duplex printing sleek looks, automatic document feeder. The software unfortunately had made the hardware useless, so until HP can improve their software and support (which I have been happy with in the past), I am going to have to look elsewhere for my all-in-one needs.

I got this 2 days ago for $399 Aussie dollars ($299 after 100 dollars cash back via HP promotion). I got this despite the problems highlighted by the reviews posted here (but I made sure I got it from a retail store so I could take it back if there were any problems º)

Basically I wanted a multifunction (printer/copier/scanner/fax) with a auto duplex and automatic document feeder and built in wireless (I only have a laptop therefore wireless was useful). I wanted reasonable print quality/scan quality at reasonable speeds.

The AIO/Multifunction options that I short listed after looking around a lot are as follows

HP Photosmart C7280, C7180, C6180
Cannon MP830
Brother MFC-685cw

Eventually settled on the C7280 because
- The C7280 has wireless Plus a ADF and better print quality ans speed compared to C6180 or 7180.
- None of the canons have wireless but reported to have better print speeds and quality from all the reviews I looked at BUT¡K.cannon has major problems ¡KUses color cartages for duplexing which is purely cannon ripping us off to make money on cartridges (costs a fortune long term on ink cartages !!) Not none of the major review groups (CNET, ZNET, PC Magazine etc) noted this despite raving reviews¡K.AVOID AVOID
- Brother is a great machine and has the additional plus of a message center and a handset but overall this is offset by the poor fax (14Kbs cf 33.6 with the others) and slow print speeds

I was a bit apprehensive about buying the C7280 as only 3 stars and many complaints predominantly to do with Software and networking (the actual printing seemed excellent). However I did get it and I have to say I have been very impressed and very satisfied.

The pros:

Superb print quality and reasonable print speeds. At maximum resolution I can¡¦t tell the difference between the photo prints and my lab prints
ADF works great as does auto duplexing (no more doing everything one by one or having to turn the paper over!)
Scanning is great plus can scan to JPEG, PDF, word doc etc which is a bonus
Full control over printing (colour, back in only etc)
Wireless works fine for me (currently setup as an ad hoc network between laptop and printer)
can print photos off usb or memory cards

Cons:
Software is mediocre but I did a custom install and left out all the marketing crap and the BS that HP unfortunately bundles. Although I fully agree with others that this printer could be better if it had decent software. However it has not crashed at all and to be fair on HP all the other companies also bundles BS software Plus I don¡¦t think the software is realy bad as some of the reviewers are making it out to be

Overall I think this thing is great and does everything I want preaty damn well and well worth the money I spent (I think print quality matters more , I can live with niggly software)

Some simple tips if you buy this and want to avoid problems:

(1) Buy it from a retail store with a good returns policy. Then if you have any problems you can always take it back
(2) Follow the instruction when installing (and have some patience)¡V some of the reviewers who had written negative stuff clearly didn¡¦t bother to read instruction and then wonder why they got into trouble. Custom install and DO NOT select auto updates (which seem to cause most of the problems). Disable spyware, antivirus such as Norton and windows firewall temporarily.
(3) The wireless takes a little bit of patience setting up. Easiest way is to do a manual network setup and directly set in the IP address. Sometimes it will say printer not detected or the printer will disappear of the list of available printers. I ran into this problem early on but it¡¦s because both the printer and computer must be transmitting for a network connection to be established. DON¡¦T PANIC. this is not a printer problem it¡¦s the network¡Kmake sure the printer is connected to the network (if using ad hoc network you can go to the wireless setup and manually connect to the network and check the network setup on the printer). This is actually not as hard as it sounds and anyway this is the first time I have set up a network so if I can do it the majority of people should be able to as well

that¡¦s my two cents worth hope it helps

good luck

HP C7280 Review.

The following is MY experience and my opinion only, I make no promises and I offer it up for others who may be in the same position I am.

I have a mixed bag of systems at home, two permanent Macs and three permanent PCs. I use a MacBook Pro and my wife also has a Dell laptop. We have kids which come home and use their own Macs and PCs, and if there is one thing that has been driving us all mad is the fact that printing is such a chore. I have a Canon all-in-one hooked up to one PC and all systems must print through that system. It works, but it is a mighty pain, especially for the Macs. So I started looking for a network printer and chose, and purchased, the HPC7280.

And I am so-far, very pleased. It is an elegant piece of hardware, installation was a breeze, especially on the two Macs which shall use it, no issues at all and an elegant install. PC software installation is a dramatic affair with bars zapping back and forth at terrific speeds with, what seems like, thousands upon thousands of file names rushing by far to quickly to read. I followed instructions and disabled all virus checking yet even so I got a dialogue towards the end of the install giving me four reasons why the printer may not work on my computer, all due to virus issues and proxy requirements, which latter we have none of. I had little confidence in the PC install even though it seems to work fine.

I chose to configure it into our network using wired Ethernet. The printer also supports 802.11g but I have experienced issues and interruptions on our sound systems, which is WiFi mesh, from phones using WiFi. Users of laptops can connect to our access point and print through the wired network once they have the drivers installed.

So far I have two Macs and one PC using the printer and scanner, including the OCR software, with no problems, have not tested the fax yet but the fax is of secondary importance. The sheet feeder for the copier and scanner is a delight and I was surprised how pleased I am with it. The access to the OCR was not exactly intuitive but it is easy enough. It prints photos nicely and the included HP Photosmart Studio seems like a good tool. The HP Device Manager that comes along with the software allows rapid and easy selection of the features, so I am quite happy with it.

I have three questions which I have sent to HP however summarized below.

1) My wife and I do graphics work amongst other things and we needed to print some wedding invitations on high-quality 5.5" x 8.5" card stock. We had been using a Canon printer for this and it worked well enough although this work could only be done on a PC. We changed the printer to the HP, keeping the custom paper size settings in Word and we loaded the card-stock into the printer. The printer then told us that it was an unknown size or type of paper, press OK to cancel the job. After much fiddling I realized we could set the paper size to normal paper and position the print area in an appropriate place on the page, then with the custom card-stock in the printer the carts were printed perfectly. It seems that the printer had no difficulty with the size of the paper at all, it was the size that Word was telling the printer which caused the problem. This however is awkward as we do a lot of custom paper work and we use an appropriate template in Word and expect a print-preview to show us what we shall obtain. Using the technique above the print-preview shows us what we shall obtain on paper that is the wrong size, yet when we print it works. The help files go into considerable detail on how to set up custom paper sizes, yet the printer does not accept them.

2) The help text states that the printer can support up to five computers with a wired connection, is this concurrently or total? If the latter and I replace one of the computers, do I need to do anything for the printer to recognize a fifth new machine?

3) The help text states that there are additional papers to avoid when COPYING which include:
Envelopes.
Greeting card paper.
Inkjet labels.
HP CD/DVD tattoo labels.
But as the printer can print these already why cannot it also print them for a copy? For example, I keep a batch of envelopes pre-printed for some clients. I print one master and then make a dozen or so copies on other envelopes, this help text however tells me I should avoid doing this. But yet it implies I can PRINT the copies onto envelopes without a problem, it seems I cannot COPY onto an envelope. Is this the case?

I purchased the HP Photosmart C7280 All-in-one printer on October 11, 2007, and have had nothing but trouble. I'm considering returning it.

I initially installed the printer wirelessly (Windows XP and router). My CPU went to 100% utilization (SVCHOST.EXE in high 90s), so I could do almost no work on my PC. The printer printed about 6 pages per minute, after a 38 second delay.

I contacted HP who said the problem was a Microsoft Windows Update bug. I called Microsoft and they said it was the HP driver. When I removed the HP driver, CPU utilization returned to normal. But, then I had no printer. I uninstalled all HP software--takes a long time--and reinstalled with a wired Ethernet connection. Same problems.

I then uninstalled and reinstalled again, this time using a USB connection. I turned off Microsoft and Norton Automatic Updates. Now the CPU runs normally, but the printer prints only about 6 pages per minute with a 14 second delay, much slower than advertized. Plus, I have to do Microsoft and Norton updates manually.

This installation has been a nightmare. I have had many, many sessions with HP by phone, chat, and email. HP does not appear interested in solving the problem. Last week they said a manager would call me within 48 hours to help resolve the problem and NO ONE FROM HP CALLED. Furthermore, the chat support person was handling multiple calls--many long delays with repeated questions and suggestions that were not pertinent to my situation. They even told me to ignore a system warning and kill a system process. That made my system unstable and it crashed. It now hangs at unpredictable times, requiring a system restart.

Please save yourself a month of headaches and DO NOT BUY THIS HP PRINTER.