Most helpful critical review
29 of 35 people found the following review helpful
HP Photosmart printer 309a
on April 16, 2010
I bought this printer and installed it on my network. On that network I have two machines using windows xp and one using vista. When using the printer off of the xp machines is impossible. But that is not the only problem. If the unit has been sitting idle for some time and you just try to copy a paper or fax something it will start to do the process by pulling in the blank paper and then just say it is printing or copying or faxing forever without ever doing anything again. I have to try and shut it down with the on/off button which will not shut it down. So I am forced to resort to pulling the electrical connection on the back so it will shut down. I then push the start button after re-plugging it in and it ejects the perfect sheet of paper and goes back to doing nothing. If I try to then do what I had attempted before it will do ok. I am very dissatisfied with this printer. I hope you all read this and take heed.