83 of 94 people found the following review helpful:
3.0 out of 5 stars
Other than scanning, very nice, July 27, 2009
This review is from: HP Photosmart C4680 All-in-one Printer (Q8418A#ABA) (Office Product)
The first thing I learned when I put the HP 4680 on line was that the old usb cable I had from my evidently crippled HP 1210 had failed. I didn't even know that usb cables could do that, but the 4680 couldn't 'see' the connection using the old cable. When I purchased and attached the new cable, the 4680 then went righ along very well.
Incidently, my curiosity was eating me alive as to whether, all this time, the cable could be the problem with my old HP 1210. Turns out, it was, and the old printer was once again functioning. With it now resurrected, I began to question whether I really needed the new 4680. Still, it was pretty nice with the little LCD screen & all - so I put it on line.
Two days later my wife was attempting to scan a page, not using the computer, and it would not, saying, instead, try scanning from the computer. So - went to the HP Solutions Center program, and again, it would not, and gave some sort of 'disconnect' error code.
Yesterday I spent over two hours with HP tech support and really they were very polite, worked hard, reinstalled the software, installed other software, etc., and still could not get it to scan as indicated in the manual. The tech guy DID discover, however, that it would scan using Microsoft Windows Gallery, under the heading of 'Insert' 'Scan'. So we then knew that the scanner really works, just not using the software from HP, at least so far.
So - now I am about convinced to return the 4680 and shop for some other sort of printer, or just keep going with my old one. I don't know whether anyone else has had this problem, nor, of course, whether a solution has been found. I just want it to work as indicated.
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25 of 26 people found the following review helpful:
4.0 out of 5 stars
Works with Ubuntu after driver upgrade, August 29, 2009
This review is from: HP Photosmart C4680 All-in-one Printer (Q8418A#ABA) (Office Product)
After reading numerous reviews, this unit looked too good to pass up. The price was a definite factor, but I've also had good success with HP products. I was hoping to find a review from a Linux user, but since I've found very little that Ubuntu Linux can't handle I bought it. Well, after a very quick ship (thanks!) and a no-hassle installation (like I said, Ubuntu just finds it even without the installation software), I thought I was all set ... until I tried to scan something to the computer. I couldn't even find the scanner through Xsane (the scanner app). A quick search revealed that this HP unit needed the latest HPLIP driver. A few minutes later everything was connected.
Here's that info for anyone running Linux:
Download newest driver from http://hplipopensource.com/hplip-web/install_wizard/index.html (a .run file) and then go to that directory in terminal (commands are based on downloading to the Desktop and using latest driver at the time)
In the terminal enter the following:
cd Desktop
sh hplip-3.9.8.run
Jim
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45 of 51 people found the following review helpful:
4.0 out of 5 stars
HP Photosmart All-in-One, August 28, 2009
This review is from: HP Photosmart C4680 All-in-one Printer (Q8418A#ABA) (Office Product)
Well almost "all-in-one". I didn't pay close enough attention when ordering and thought this was a 4 function all-in-one---printer, copier, scanner, fax. IT IS NOT A FAX. Disappointing, but for the price, I'm still pleased. The quality is great, though I'm still not familiar enough with it to know how to do certain things that I want to do. It does go through the ink quicker than it's supposed to. I printed a 20 page b&w document, two 8x10 colors pics, and one 5x7 color pic and my ink is 3/4 gone! It was delivered quickly, great price, and looks sleek.
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