- 2,400 dpi optical resolution, 48-bit color
- 35-sheet auto-document feeder
- 7 front panel controls for everyday task management
- ScanSoft PaperPort and HP Instant Share software
- USB 2.0 connectivity, PC and Mac compatible
Product Details
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The HP 5550c can be used for scanning photos, line art, and traditional documents. A 35-sheet capacity auto-document feeder is even included to help with your larger scanning projects. The HP 5550c offers easy to use front panel controls for streamlined operation, plus USB 2.0 connectivity for fast transmission and convenient setup for PC and Mac users alike. The HP 5550c comes bundled with a helpful suite of photo and imaging software tools (for PC and Mac) and comes backed by a one-year warranty on parts and labor.
What's in the Box
HP ScanJet 5550C digital flatbed scanner, automatic document feeder (35-page capacity), USB cable, external power adapter, user's manual, Microsoft Windows and Macintosh software on CD-ROM (HP Photo & Imaging, HP Memories Disc Creator, HP ScanJet copy utility, HP Share-to-Web, suite of electronic help tools), plus ScanSoft PaperPort LE and IRIS CardIRIS (for Windows), and ScanSoft PaperPort and IRIS ReadIRIS with CardIRIS plug-in (for Macintosh)
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Most Helpful Customer Reviews
51 of 51 people found the following review helpful:
1.0 out of 5 stars
Great Scanner, HORRIBLE Software,
By warchildnyc (New York, NY USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: HP ScanJet 5550C Flatbed Scanner with 35-Sheet Auto Document Feeder (Office Product)
I would first like to preface this review by mentioning that I used to be a programmer and system design analyst for Accenture, so I know a thing or two about software. It is really a shame that this great scanner comes with such lousy software. I already owned an HP scanner when I upgraded to this model specifically to take advantage of the auto document feeder (ADF) that allows for unattended scans of multi-page documents. Supposedly. Here's the problem--the software from HP that comes with the scanner is so buggy, slow and poorly written that it pretty much negates any advantages provided by the hardware itself. It is very inflexible, and unpredictable results occur whenever I deviate from the default settings--and the changes I make often do not take anyway (e.g., I deselect preview for scanning documents, yet it continues in preview mode anyway, slowing the process of creating a PDF). For example, if you want to scan a color document in 256 colors at 450 DPI using the document feeder, good luck. To achieve this, you will have to scan that document page-by-page or settle for the default settings of the software. The software supposedly allows for creation of scan "profiles" that apply specific settings when that profile is loaded, but I have not been able to get this feature to work after many attempts. It gets worse. If your goal is to take documents, large or small, and convert them to PDFs using Adobe Acrobat 6.0, the HP software keeps trying to reconfigure itself right in the middle of the process! There was a patch available on the HP website for this, and it has now disappeared. You might conclude that a good solution to this problem would be to download version 2.0 of the software. Wrong. The developers apparently thought it would be a nice treat to perpetuate this flaw in the new version, and no patch is available! Ridiculous. It's a shame, and a real step backwards for me, as my 3-year-old HP scanner is easier to use and interfaces with Adobe better than tne 5550C. Shame on HP for selling such an inferior product.
32 of 32 people found the following review helpful:
1.0 out of 5 stars
useless ADF,
By
This review is from: HP ScanJet 5550C Flatbed Scanner with 35-Sheet Auto Document Feeder (Office Product)
I bought the scanner specifically to use its ADF, since I have many 3x5.5 and 4x6 photos I'd like to bulk scan. The scanner does not offer either page size, but instead offers many other sizes like A6 and "Japanese Postcard" and a few other odd sizes. Picking any of the offered sizes, I get pictures that scan wrong, coming out too long. Although I can scale the pictures aferwords in Photoshop, it's a step that should not be necessary and results in reduced imaze quality from the resizing.I've also noted that the HP software will scan directly into a progam, but not directly to a file. Since I want to put in a stack of pictures, scan them to files, then put in the next stack, and keep at it for a large number of pictures, I find it a waste of time to have to wait for the pictures to load into the HP Director or Photoshop or some other program only to have to manually close them all before continuing with the next stack of pictures. I've made sure that I have the latest drivers and have spend several hours on a few occassions trying to make it work. I'm about ready to give up on it. Since I bought the scanner specifically to use the ADF and the ADF won't work correctly, the scanner is useless to me.
26 of 26 people found the following review helpful:
1.0 out of 5 stars
I didn't believe other's review, now I regret,
By JZ (San Francisco, CA United States) - See all my reviews
This review is from: HP ScanJet 5550C Flatbed Scanner with 35-Sheet Auto Document Feeder (Office Product)
I should say I didn't believe that this product is as crappy as other reviewers described. Because I really like some of HP products, especially HP has been in ADF scanner business for so many years.So I went ahead and bought a HP 5550C with thoughts that I (as a computer professional with 12 experience and a former HP employee) can manage to make it work. But clearly I'm wrong, and so wrong that the 5550C software is by far the worst software I have ever seen!!! I really do not understand that why HP even bothers to release this product to market, and HP should really "fire" the software team and the QA team for doing nothing but damaging its reputation. I agree with other reviewers completely. The 5550C hardware looks well constructed and sturdy. The problem comes from the software piece. Sigh ....
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