Customer Reviews

HP Scanjet 8270 Document Flatbed Scanner (Silver/Black)

5 star:		(0)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(2)

 

 

BEWARE of using this if you are trying to scan to PDF - especially if you use PaperPort software. The pdfs show up with a documate watermark on them indicating that it is a trial version. GOOD LUCK getting it off...tried the ScanSoft support - they know it is an issue but their 'fix' doesn't work and you'll have to pay $40 if you want to talk to someone. Still have not figured this out. Also, pages scan at 25pp per minute once they start going through - the wait time at the start is long (even if you don't use the energy saving mode).

Our library purchased the hp Scanjet 8270 Document Flatbed Scanner a little over a year ago and it worked fine up until a day or two after the one-year warranty expired. It started making a whirring noise and produced an illegible image. We have been advised by HP that they do not sell parts or repair scanners because they are manufactured in a dust-free environment. We paid about $900 for the scanner. We've been unable to locate an independent company that would repair the HP scanner and so the cost expended for this scanner has proved to be cost-ineffective. Because of the no-repair feature, I do not recommend its purchase for libraries.

This scanjet has met every need I had and performs really well. There are a couple glitches with the software but after some use I've adjusted to it and now can work with it.

The quality is excellent and I love the document feeder, which was the main reason I picked this scanner.

If I could do anything to change it, it would be to make it easier to operate regarding the buttons on the front that explain nothing and the manual doesn't help. I had to work through the software and figure things out on my own. They COULD have made this into a great machine, but instead produced a product that leaves the customers disappointed and scratching their heads.

We have few of these scanners. They are continuously jamming and we have had to replace the feeders on some of them. Cheaply built, I would not recommend these scanners. We have alot better luck with Canon scanners.

This series of 8200 HP scanners are excellent, this one was shipped fast but it was missing the setup instructions. But it is a perfect buy. a must in the office!