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  • HP ENVY TouchSmart 17t-j000 Quad Edition Notebook PC (FULL HD Touch Screen, 2GB NVIDIA GPU, 16GB DDR3L RAM)
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HP ENVY TouchSmart 17t-j000 Quad Edition Notebook PC (FULL HD Touch Screen, 2GB NVIDIA GPU, 16GB DDR3L RAM)

by HP
| 6 answered questions

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  • Windows 8.1 64, 4th generation Haswell Intel(R) Core(TM) i7-4700MQ Processor
  • 17.3 inch TouchScreen LED-backlit display, 1920-by-1080 resolution
  • 1TB (1024GB) Hard Drive, 16GB DDR3L 1600 RAM, Blu-ray player & SuperMulti DVD burner
  • 2GB (2048MB) NVIDIA GeForce GT 740M Dedicated Graphics, HDMI
  • Backlit Keyboard, 802.11 AC WLAN and Bluetooth®, Beats Audio, 2 Year HP Warranty
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Product Information

Expand all Collapse all Technical Details
Screen Size17.3 inches
Screen Resolution1920 x 1080
Max Screen Resolution1920 x 1080
ProcessorIntel Core i7
RAMSO-DIMM DDR3
Hard Drive1 TB
Wireless TypeBluetooth, 802.11bgn
Brand NameHP
SeriesTouchsmart 17
Item model number17t-j000
Hardware PlatformPC
Operating SystemWindows 8
Item Weight7.6 pounds
Item Dimensions L x W x H16.38 x 1.32 x 10.83 inches
Color silver
Computer Memory TypeSDRAM, DDR3 SDRAM
  
Additional Information
ASINB00E1C9AX6
Best Sellers Rank #31,886 in Computers & Accessories (See top 100)
Shipping Weight10 pounds
Date First AvailableJuly 19, 2013
  
Warranty & Support
Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellableRead more condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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Product Description

Watch movies. Make movies. Whatever your passion, nothing brings your passions to life like the HP ENVY 17 TouchSmart Notebook. With an ultra vivid touchscreen, see every detail down to the last pixel. With these amazing features you can work, play, or do a little of both with a 17.3-inch Full HD touchscreen laptop that's flexible enough for all your needs. Plus the latest 4th generation Intel Core i7 processor will offer better battery life and improved performance over it's predecessor. Maxed out 16GB's of DDRL RAM and gaming graphics allows seamless operation of any task.

Customer Reviews

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Most Helpful Customer Reviews

1 of 1 people found the following review helpful By Deborah Lee on April 10, 2014
I've have had this computer 4 months. It took me one month to figure out how to use it! yesterday it wouldn't turn off due to updates. The updates froze the system so I manually shut it down. Now, I get nothing but a black screen when I turn it on. Tech support was kind enough but they had me continually hit "F" buttons when I powered on...no joy. They told me I couldn't return it so I felt nervous enough to buy a 3 year warrenty thats really only covers 2 + years because the warrenty starts from date of purchase. Wow, phantom coverage! The HP I bought before this one lasted 12 years! I'm so disappointed in you HP.
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5 of 7 people found the following review helpful By Professional on January 11, 2014
Horrible customer service. Horrible laptop. When i received it after 90 days delay because of "cosmetic issue", laptop operating system was not able to register with Microsoft after the update to Windows 8.1. At that point technical support lost 3 weekends of my time and essentially lied to me that the issue is repairable by sending me recovery CD's and having me take battery out and press f buttons. When everyone at HP new this was not going to fix the issue it was problem with Microsoft. I even asked if the laptop is returnable but they avoided my question and lied. Stay away from HP. They are company that will do anything to lie, steal, and lose your time.

Long story short after many phone calls and many hours on the phone with customer support they refused to do anything for me. I vote with my money and i will never ever ever buy HP product again. My advice to you is to do the same and stay AWAY FROM HP!!!!!
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9 of 16 people found the following review helpful By E. McCoy on December 4, 2013
Verified Purchase
This computer as advertised by LGI Electronics is NOT a touch screen. After spending half the day on the phone with HP service reps, this case was escalated to a case manager who very condescendingly told US this was not a touch screen computer, what were we expecting? I was expecting to receive what was advertised and paid for. The description specifically says FULL HD touch screen.

More details are not necessary here (and yes LGI I do have a case number you can reference) but this caused a wasted work day for a highly paid technician who will now have to spend another 4+ hours to format and prepare a laptop we had to go purchase at Costco for a mobile sales rep.
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