Customer Reviews


12 Reviews
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4 star:
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3 star:
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2 star:
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20 of 20 people found the following review helpful:
5.0 out of 5 stars Great Value For Money
So far this laptop has proven its worth. It's feature rich, has great specs for a laptop it's size and is very functional. Everything runs smoothly thanks to the decent processor and the relatively large amount of RAM.
The touchscreen is bright, vivid and responsive.
Battery life is satisfactory though, personally, I would prefer a 12 cell lithium-ion (but...
Published on November 24, 2009 by A. Brewster

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3 of 3 people found the following review helpful:
1.0 out of 5 stars Horrible Laptop, Everything breaks
I knew it was a bit of a gamble going for a HP laptop, but other tablets from Dell and Lenovo were $2000 more.

Here are the problems with this P.O.S.

1. First the hard drive failed on me within the first 2 months. A new one was put in by HP, and now I get the odd screen that says it can't find a bootable device. I turn it off, then back on, and...
Published 19 months ago by D. Leavitt


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20 of 20 people found the following review helpful:
5.0 out of 5 stars Great Value For Money, November 24, 2009
Amazon Verified Purchase(What's this?)
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
So far this laptop has proven its worth. It's feature rich, has great specs for a laptop it's size and is very functional. Everything runs smoothly thanks to the decent processor and the relatively large amount of RAM.
The touchscreen is bright, vivid and responsive.
Battery life is satisfactory though, personally, I would prefer a 12 cell lithium-ion (but this can always be purchased separately).
Wi-fi is great with the inclusion of Wireless n technology (as well as b & g) allowing for faster wireless connection speeds.
320GB hard drive is a lot of storage space considering, for most people, the laptop won't be your main PC.
The new Windows 7 operating system offers many new and fun experiences, as well as the ability to perform tasks efficiently.
Integrated web-cam and mic allow for video conferencing on the go.
The fingerprint scanner is very cool and provides very stringent security for your system and even websites.
My only peeves with the product would be the fact that there are only 2 USB ports and the absence of Bluetooth.

In general, it's a great laptop/tablet PC and I doubt you'll feel cheated if you purchase it.

Update: The unit actually has 3 USB ports and it does tend to get fairly hot at times. The fan noise is tolerable; it really isn't THAT bad.
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9 of 9 people found the following review helpful:
4.0 out of 5 stars Nice Laptop however needs some improvments, December 11, 2009
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
Pros: It has almost everything someone would want. My 4 year old loves the touch screen for websites that allow him to interact (ex fisher price website). Mine came with Windows vista, and I've been waiting for my windows 7 upgrade for 2 months now, hope to see it soon. Screen is bright, touch screen is great, finger print id is awesome, and computer is fast once you remove the bloat software HP installs.

Cons: I've owned this laptop for 3 months now and while it's great to have all these bells and whistles I can't stand the Fan noise. The fan is running 100% about 75% of the time and it's noisy. Also the heat from this laptop is crazy. My dell 6400 insp. ran somewhat hot but not as bad as this. Like I stated above I'm still waiting for my copy of windows 7, but looks like this one comes with windows 7 already.

Conclusion: Being this is the only one like this on the market (reminds me of my ipod touch) I'd buy it again. Hope HP comes out with a solution to the fans making so much noise.
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3 of 3 people found the following review helpful:
1.0 out of 5 stars Horrible Laptop, Everything breaks, June 22, 2010
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
I knew it was a bit of a gamble going for a HP laptop, but other tablets from Dell and Lenovo were $2000 more.

Here are the problems with this P.O.S.

1. First the hard drive failed on me within the first 2 months. A new one was put in by HP, and now I get the odd screen that says it can't find a bootable device. I turn it off, then back on, and it seems to work -until the next time.

2. The clock gets messed up and starts going "warp speed". Everything goes super fast and you can't control anything. Restart the machine and does not fix, the laptop will hibernate before you can even type in your password. I have to turn it off, unplug it, remove the battery, and wait 1 minute, then turn it on and its fine -until it happens again!

3. The battery died after 10 months. Will only last 15 minutes are so. I get a warning every time I start up that the battery is not optimal.

I wish I had not bought this tablet PC :( I have had to reload Windows 4 times now!
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2 of 2 people found the following review helpful:
1.0 out of 5 stars Avoid, June 29, 2010
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
I bought this laptop for my daughter and it has proven to be nothing but a bunch of headaches. First, the 'touch' part of the computer had to be turned off because the mouse cursor would flip all over the screen after the machine had been up for a while. Next, the wireless switch on the laptop stopped working and had to be replaced. Finally, the hard drive just failed and HP is having to send me a new one. All within 8 months. Plus, I'm having to pay HP to send me a copy of the Windows software that was installed on the machine. Every other laptop I've bought included a disk of the software with the machine (which is right, since you did pay for it).

I'd never buy another one and I doubt that I'll ever buy another HP period.
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6 of 9 people found the following review helpful:
5.0 out of 5 stars Good Stuff!, November 24, 2009
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This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
Excellent product!

Great features, reliable and very good battery life.

Multi-touch screen is very responsive and laptop performance is great.

Definitely an improvement from the previous model.
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3.0 out of 5 stars ADDING INTERNAL BLUETOOTH, May 13, 2010
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
Personally I am not impressed with the laptop b/c it is slow, Winodw 7 is not good either, My XP laptop works better. Too many unnecessary softwares, Grainy display should have been Glossy.

You can do a factory installed Bluetooth - Here is how I did it.

I just bought TX2-1370us and came to know it is without bluetooth.

Here is what I did.

Buy a original bluetooth chip from Ebay - It comes as a kit with bluetooth chip, 8pin wire and a screw to secure it inside.

You can download service manual for TX2z from HP website which can tell you how to open the computer. However, there are unecessary steps in opening the computer to reach the space for bluetooth installation space. It says you need to detach display, switch cover etc which are unnecessary steps. I do not know who wrote the service manual.

Here is what you need to do

1. Disconnect the power cord

2. Remove battery

3. Remove Hard Drive

4. Remove Optical Drive

5. Remove Keyboard by taking off 4 screws from back and unplugging the cable

6. Remove front cover by removing 8 screws from back (Service manual says 7screws) 2 below the keyboard, unplug the mouse/pointing device cable

7. Attach the bluetooth module with cable in its place (Cable is unnecessarily long).

8. Reassemble the Laptop in reverse order.

9. When you reboot the computer it will automatically install the driver.

At every bootup my laptop gives me a message that the bluetooth is disabled & under device manager it says it is woking fine. Maybe the ones with factory install have a on off switch which I do not have but it does not matter. It continues to say disable but works fine with all functions. You can search bluetooth device, pair it, connect it etc. I was able to find and connect my Blutooth printer to it etc - so i do not worry about the message that device is disabled.

You get a factory installed bluetooth for $18 from ebay & if you have some simple skills to unscrew the front cover and rescrew it again.
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5.0 out of 5 stars Great Value, March 4, 2010
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
This is my first laptop, at first I thought it might be too small but for portability its just right. I wanted a full feature laptop and with the exception of HDMI out and Blu-Ray drive, it has everything I would want in a laptop.
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5.0 out of 5 stars Awesome experience with an awesome product, February 4, 2010
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Amazon Verified Purchase(What's this?)
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
I must say that when I plugged this laptop in, it was like Christmas, the product is amazing..The pen makes a mouse unneccessary even tho I had already purchased one, I doubt I will be using it much..The response is lightning fast, the touch very amazing also.,.all and all, amazing , amazing and did I mention amazing. I own a Touchsmart Desktop for a year now, and it is a great computer also, but I wanted something that I could sit on the bed and play games on , and this computer more that fits the bill. Its everything I hoped for and more. I would highly recommend it to anyone, it is well worth the price, I only gave 988.00 when I got mine but I am glad I did buy it..Enjoy..by the way the swivel screen is really cool too,I just ordered a stand for it will make it more convenient and keep the laptop cool..
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3 of 5 people found the following review helpful:
5.0 out of 5 stars scrawl to Segoe Print with marvelous speed and accuracy, December 5, 2009
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Dbeker (Salt Lake City, UT USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
This review is not longer premature, based on years of owning, not only on a delightfully stunning twenty minutes with a friend's HP TX2-1370US. After decades of working with the world's most powerful graphic devices, the facility, speed and accuracy with which barely legible handwriting is transformed into Print gives a pleasure that matches my Steinway B. Another bonus: response and control of the keyboard and cursor is superb. TouchSmart works very well and the light in the Caps Lock key is nice. If overheating is a problem, Costco has the fix: a Targus fan cooled notebook platform for about $25. One reviewer complained of the slowness of IE page loading. Why would anybody want to use IE instead of Firefox? Recently I saw a TX2 on Ebay for about 25% more than I paid Amazon for a new one.
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0 of 1 people found the following review helpful:
5.0 out of 5 stars Very good, December 28, 2009
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Amazon Verified Purchase(What's this?)
This review is from: HP TouchSmart TX2-1370US 12.1-Inch Black Laptop - Up to 3.5 Hours of Battery Life (Windows 7 Home Premium) (Personal Computers)
This laptop is very good. The size and weight makes easy to carry on, the touchscreen is works well, and the overal performance is good.
The only feature I missed was the bluetooth.
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