Customer Reviews

HP 14 Tri-Color Ink Cartridge in Retail Packaging

5 star:		(1)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

There is nothing more frustrating than HP cartridges. Sometimes they work and sometimes they don't. In either case, they're expensive and a hassle to return. For example, you have to make sure that the expiration date (which seems to be a gnat's lifetime) hasn't passed. Then, if you have one that hasn't expired, you may get the "BAD PRINTER HEAD" message. There are so many things that go wrong with HP cartridges that I am replacing my HP printer with a different brand. I'm tired of the money I'm spending on the cartridges and the time I've spent making sure that they work.

I almost always order my ink cartridges from Amazon and am very pleased to report a 100% successful record of intact shipments. The last ink I ordered arrived in perfect condition and was fresh with a use-by date around a year ahead.

We have two HP printers which use different inks so it seems I'm frequently ordering replacement ink cartridges.

In only one instance have I ordered ink which came from an Amazon seller that was soon to expire; I complained, received approval to return and exchange the ink and a replacement came in that was fresh with an expiration date that was months away.

I really have no complaints about the service that I have generally received from either Amazon or one of Amazon's sellers. The ink has always done its job perfectly! I expect to continue to buy my ink from or through Amazon.

Just one more vendor that doesn't know how to ship an ink cartridge. It arrived leaking which required that I take the time to re-package and go to the post office to send back. This is not the first time that I have experienced problems with ink cartridges purchased through Amazon. I previously purchased leaking and/or outdated products that my printer would not accept. I have since bought the ink through Staples and it arrived intact, and was current.

Item was as advertised with good expiration date (not expired). Good price and sent quickly. Would buy again any time.

Keep in mind that ordering "new" HP carts is one thing, actually getting "new" HP carts is another.

Buy from a legitimate dealer who sells real HP carts and they work great, but keep in mind that some 3rd party sellers try to sell refilled carts as "new", when they aren't.

Buy from a 3rd party seller who uses Fulfillment by Amazon (FBA) and you don't have to hassle with that, because the inventory is stored from, and shipped by Amazon. If it isn't right, Amazon will provide a prompt and friendly refund and pay for return shipping, you never have to "ask" for it to be made right, since Amazon takes care of all customer service for such orders.