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HR Transformation: Building Human Resources From the Outside In Hardcover – July 13, 2009

ISBN-13: 978-0071638708 ISBN-10: 0071638709 Edition: 1st

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HR Transformation: Building Human Resources From the Outside In + HR from the Outside In: Six Competencies for the Future of Human Resources + The HR Scorecard: Linking People, Strategy, and Performance
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Product Details

  • Hardcover: 256 pages
  • Publisher: McGraw-Hill; 1 edition (July 13, 2009)
  • Language: English
  • ISBN-10: 0071638709
  • ISBN-13: 978-0071638708
  • Product Dimensions: 8.6 x 0.9 x 9.3 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (17 customer reviews)
  • Amazon Best Sellers Rank: #132,936 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Dave Ulrich is an author, speaker, management coach, and consultant.
Wayne Brockbank is a Clinical Professor of Business of the Strategic Human Resource Planning Program at the University of Michigan's Ross School of Business.
Jon Younger career has been a mix of consulting, executive management and HR leadership.
Justin Allen is the Managing Director of The RBL Institute and a consultant with the firm.
Mark Nyman
is a Principal with The RBL Group.

More About the Author

Dave Ulrich is a Professor of Business at the University of Michigan and a co-founder of The RBL Group, a consulting firm that helps organizations and leaders deliver value. He has published many books and over 100 articles.

Customer Reviews

4.8 out of 5 stars
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A great book for Human Resources leaders.
M. Lutz
I especially appreciate the guidance and encouragement that is directed to how HR and line managers can work together to meet their departmental "business" goals.
Nina T. Brollier
What I like about it is that it combines some of the best features of Six Sigma and Lean methodologies without limiting the options of those who select it.
Robert Morris

Most Helpful Customer Reviews

22 of 22 people found the following review helpful By Robert Morris HALL OF FAMETOP 100 REVIEWERVINE VOICE on August 6, 2009
Format: Hardcover
I have read and reviewed all of the other books that Dave Ulrich has authored or co-authored and consider this one to be his most informative and most valuable thus far. Written in collaboration with Justin Allen, Wayne Brockbank, Jon Younger, and Mark Nyman, Ulrich and his RBL associates offer what they characterize as "a handbook for HR transformation" in which they synthesize and summarize everything they have learned about it. Specifically, what a transformation is and what it requires; what it isn't; what works, what doesn't, and why; how to plan it; how to mobilize the resources needed (especially people); how to launch it; how to measure progress throughout the transformation initiatives; and how to apply the lessons learned to sustain a constant refinement of what HR is and does to increase its impact and value.

Here is a brief excerpt from the Introduction: "Simply stated, we propose that the biggest challenge for HR professionals today is to help their respective organizations succeed." Obviously, to accomplish this worthy objective, the authors correctly assert that there are certain factors that must be present. Here are three:

1. It is imperative that the HR professionals themselves recognize the authenticity of this challenge and not only accept but embrace it as a unique opportunity for their own development but also for what the transformation will enable their organization to accomplish.

2. It is even more important that senior managers recognize the need for the transformation and commit to its completion whatever resources that may require. They must also be patient. Change initiatives worthy of the name are messy, complicated, unpredictable, and sometimes stalled temporarily.
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7 of 7 people found the following review helpful By Rajendra Ambekar on September 27, 2009
Format: Hardcover
Time and again, we have the world of HR being revisited - in the hope that we discover something new. That the effectiveness of HR is not going to be co-related to the HR Leader in that organization or that transactional focus is IT! Jokes apart, this book does raise the bar and the level of insight it provides to us.

It is very specific, and helpful in terms of ensuring that HR is linked, derived from and responsive to the business it serves. One has to be a careful reader, as one could miss a gem like' Simply stated, we propose that the biggest challenge for HR professionals today is to help their respective organizations succeed' Or the fact that a HR function needs to be able to answer the following questions "Who are we? What do we deliver? And, why do we do it?" - for it to have any hopes of survival or earn the basic modicum of credibility in today's business context.

I'm particularly thrilled that the authors dedicate a little bit to what they call - "Contribution" - as a part of what drives the understanding of talent (Talent = Competence x commitment x Contribution). It's about helping employees find meaning in the organization where they spend most of their waking time - in the context that the same meaning used to be provided by family, neighbourhoods, hobby groups and religious affiliations.

As a practicising HR Professional, I get some inspiration as to what a really comprehensive HR function would look like. As well as the extremely useful multi-media tools provided.

What leaves me a little cold, is I wonder if the context is truly global. Whether the recommendations and approach will work in a world where the dominance of historical markets is starting to shift.
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2 of 2 people found the following review helpful By M. Lutz on July 29, 2009
Format: Hardcover
A great book for Human Resources leaders. HR leaders can get caught up in the sturm and drang of day-to-day demands and not take the time and effort to think about methodically upgrading the function, much less actually do it. The RBL Group provides a very helpful guide to achieving that goal. The book is relentless in tying HR activity to business outcomes, with an emphasis on measuring the outputs of HR in sensible ways. There is a healthy mix of ideas and practical implementation suggestions here. The authors are not overly prescriptive; they advise the reader in the beginning of the book that the approach they offer should be adapted, not adopted. The book also has an interesting feature in that it provides links to the RBL web site which has both further explanation of the key concepts and tools for implementing the transformation. Highly recommended to any HR leader who wants to step up to the challenge of taking their organization to the next level. This is also a great tool for General Managers who want to engage their HR leaders in upgrading the function.
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2 of 2 people found the following review helpful By D. Weatherford on July 28, 2009
Format: Hardcover
This book is all "Business" - Direct and to the point addressing HR to
Business from a well researched and thorough perspective of
'out-side-in'. Read next to Ulrich's and Brockbank's "HR Value
Proposition", it is evident the authors continue to advanced business
via HR in meaningful and value adding contexts - - Without a doubt a
must-read for individuals at all levels of a progressive organization.
It covers the key issues that organizations must undertake in order to
transform their HR functions in ways that add greater value to business
results. It organizes their well-researched and tested concepts into a
step by step process that is eminently doable. It is like having the
"HR Meisters" in your own office. We have been building on their ideas
for years. We will continue to do so utilizing this current
contribution to the HR field.

D. Weatherford, Abu Dhabi U.A.E.
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