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HR Transformation: Building Human Resources From the Outside In Hardcover – July 13, 2009

ISBN-13: 978-0071638708 ISBN-10: 0071638709 Edition: 1st

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HR Transformation: Building Human Resources From the Outside In + HR from the Outside In: Six Competencies for the Future of Human Resources + The HR Scorecard: Linking People, Strategy, and Performance
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Product Details

  • Hardcover: 256 pages
  • Publisher: McGraw-Hill; 1 edition (July 13, 2009)
  • Language: English
  • ISBN-10: 0071638709
  • ISBN-13: 978-0071638708
  • Product Dimensions: 9.3 x 6.3 x 0.9 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #121,983 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Dave Ulrich is an author, speaker, management coach, and consultant.
Wayne Brockbank is a Clinical Professor of Business of the Strategic Human Resource Planning Program at the University of Michigan's Ross School of Business.
Jon Younger career has been a mix of consulting, executive management and HR leadership.
Justin Allen is the Managing Director of The RBL Institute and a consultant with the firm.
Mark Nyman
is a Principal with The RBL Group.

More About the Author

Dave Ulrich is a Professor of Business at the University of Michigan and a co-founder of The RBL Group, a consulting firm that helps organizations and leaders deliver value. He has published many books and over 100 articles.

Customer Reviews

4.8 out of 5 stars
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A great book for Human Resources leaders.
M. Lutz
I especially appreciate the guidance and encouragement that is directed to how HR and line managers can work together to meet their departmental "business" goals.
Nina T. Brollier
What I like about it is that it combines some of the best features of Six Sigma and Lean methodologies without limiting the options of those who select it.
Robert Morris

Most Helpful Customer Reviews

21 of 21 people found the following review helpful By Robert Morris HALL OF FAMETOP 100 REVIEWERVINE VOICE on August 6, 2009
Format: Hardcover
I have read and reviewed all of the other books that Dave Ulrich has authored or co-authored and consider this one to be his most informative and most valuable thus far. Written in collaboration with Justin Allen, Wayne Brockbank, Jon Younger, and Mark Nyman, Ulrich and his RBL associates offer what they characterize as "a handbook for HR transformation" in which they synthesize and summarize everything they have learned about it. Specifically, what a transformation is and what it requires; what it isn't; what works, what doesn't, and why; how to plan it; how to mobilize the resources needed (especially people); how to launch it; how to measure progress throughout the transformation initiatives; and how to apply the lessons learned to sustain a constant refinement of what HR is and does to increase its impact and value.

Here is a brief excerpt from the Introduction: "Simply stated, we propose that the biggest challenge for HR professionals today is to help their respective organizations succeed." Obviously, to accomplish this worthy objective, the authors correctly assert that there are certain factors that must be present. Here are three:

1. It is imperative that the HR professionals themselves recognize the authenticity of this challenge and not only accept but embrace it as a unique opportunity for their own development but also for what the transformation will enable their organization to accomplish.

2. It is even more important that senior managers recognize the need for the transformation and commit to its completion whatever resources that may require. They must also be patient. Change initiatives worthy of the name are messy, complicated, unpredictable, and sometimes stalled temporarily.
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7 of 7 people found the following review helpful By Rajendra Ambekar on September 27, 2009
Format: Hardcover
Time and again, we have the world of HR being revisited - in the hope that we discover something new. That the effectiveness of HR is not going to be co-related to the HR Leader in that organization or that transactional focus is IT! Jokes apart, this book does raise the bar and the level of insight it provides to us.

It is very specific, and helpful in terms of ensuring that HR is linked, derived from and responsive to the business it serves. One has to be a careful reader, as one could miss a gem like' Simply stated, we propose that the biggest challenge for HR professionals today is to help their respective organizations succeed' Or the fact that a HR function needs to be able to answer the following questions "Who are we? What do we deliver? And, why do we do it?" - for it to have any hopes of survival or earn the basic modicum of credibility in today's business context.

I'm particularly thrilled that the authors dedicate a little bit to what they call - "Contribution" - as a part of what drives the understanding of talent (Talent = Competence x commitment x Contribution). It's about helping employees find meaning in the organization where they spend most of their waking time - in the context that the same meaning used to be provided by family, neighbourhoods, hobby groups and religious affiliations.

As a practicising HR Professional, I get some inspiration as to what a really comprehensive HR function would look like. As well as the extremely useful multi-media tools provided.

What leaves me a little cold, is I wonder if the context is truly global. Whether the recommendations and approach will work in a world where the dominance of historical markets is starting to shift.
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2 of 2 people found the following review helpful By Rolf Dobelli HALL OF FAME on September 15, 2011
Format: Hardcover
Is your company's human resources operation a true "business partner" that makes a major contribution to your bottom line? Or does it merely fulfill the daily tasks of hiring, firing and paying your employees? If the latter, don't worry - that can change. So say the human resources experts who founded the RBL Group and the RBL Institute, a consultancy and an educational organization dedicated to helping HR leaders attain new levels of professionalism. Using the institute's tools and tactics, you can "transform" your human resources department into a valued, knowledgeable and contributing member of your corporate team. While you don't have to be a human resources professional to benefit from this book, its HR-speak presents a pretty dense thicket that might daunt a novice. Nevertheless, getAbstract suspects that dedicated professionals will find valuable strategic knowledge here that makes the effort worthwhile.
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2 of 2 people found the following review helpful By Ursula Widell on February 23, 2010
Format: Hardcover Verified Purchase
As a Human Resource Professional, whether you are an Individual Contributor, a Manager, Director, or VP; if you feel you are not being respected as a strategic partner in your company, this book will show you how to think and behave differently to transform your HR to create value. This book and the accompanying tools will guide you toward a solid understanding of what is needed to make a transformation from "doing" HR to being a full partner in the business.
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2 of 2 people found the following review helpful By J. Forrest on September 21, 2009
Format: Hardcover
HR Transformation is a must read for any professional who is serious about implementing the organizational changes necessary to align a firm's HR strategy with its business strategy. The book offers a pragmatic and structured approach one can follow to ensure that all aspects of the HR organization are considered and perfectly aligned with the strategic priorities of the firm.

As a business professional with 20 years of Fortune 500 company experience, I have read dozens of books on leadership, strategy, change management and people development. HR Transformation is perhaps the finest organizational transformation "field guide" that I've ever read. In addition to the great text, RBL has developed many additional on-line (multi-media tools) resources to reinforce the learnings by providing implementation suggestions and exercises.
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