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HTC Arrive Windows Phone (Sprint)
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HTC Arrive Windows Phone (Sprint)

by HTC See the Amazon Page for this brand
4.4 out of 5 stars  See all reviews (47 customer reviews)

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Technical Details

  • Size (LWH): 4.63 inches, 2.32 inches, 0.61 inches
  • Weight: 6.56 ounces
  • Network Compatibility: CDMA
  • Minimum Rated Talk Time: 300 minutes
  • Minimum Rated Standby Time: 420 hours
  See more technical details

Product Details

  • Product Dimensions: 4.6 x 2.3 x 0.6 inches ; 6.6 ounces
  • Shipping Weight: 1.2 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B004QO9SWM
  • Item model number: Arrive
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (47 customer reviews)
  • Amazon Best Sellers Rank: #355,612 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
  • Product Warranty: For warranty information about this product, please click here

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Product Description

Product Description

The first device from Sprint based on Windows Phone 7, the HTC Arrive offers an innovative design with a sliding full QWERTY keyboard and tilt-up display. With the unique glance-and-go experience of the Windows Phone 7 operating system, the Arrive allows you to get to what's important to you, easier and faster in less steps. And it gives you the productivity of Office Mobile and Bing, plus the fun of Xbox LIVE and Zune.

The first device from Sprint based on Windows Phone 7, the HTC Arrive offers an innovative design with a sliding full QWERTY keyboard and tilt-up display. With the unique glance-and-go experience of the Windows Phone 7 operating system, the Arrive allows you to get to what's important to you, easier and faster in less steps. And it gives you the productivity of Office Mobile and Bing, plus the fun of Xbox LIVE and Zune.

Unique start screen with live tiles allow you to quickly see pending messages, upcoming appointments, and game notifications (see larger image).

You'll enjoy fast 3G speeds from Sprint's high-speed, dependable EV-DO network, and you'll be able to access optional Sprint services such as Telenav GPS Navigator, Sprint TV and Movies (for video-on-demand with full-motion video and vivid sound), Sprint Music Plus, and more via the Sprint Zone. And you'll be able to access the Windows Phone Marketplace to view and download apps, music, and premium Xbox LIVE games.

In addition to its 3.6-inch touchscreen display, the HTC Arrive includes integrated SRS WOW HD surround sound enhancement for an audio boost when watching videos on the go. It's powered by a blazing-fast Qualcomm 1 GHz Snapdragon processor for a fast mobile data experience. In addition to the 16 GB of internal memory, the HTC Arrive can also access Windows Live SkyDrive for cloud-based storage (up to 25 GB).

Other features include a 5-megapixel camera/camcorder (with HD 720p video capture), Wireless-N Wi-Fi networking, Bluetooth for hands-free devices and stereo music streaming, access to corporate and personal e-mail, full HTML browser, and up to 6 hours of talk time.

The Power of Windows Phone 7

The Windows Phone 7 operating system has been designed to help you do more in less steps, and keep you updated on the things that are most important to you.

You can customize the Live Tiles on your Start Screen with what you care about--from people to web sites--and they'll continuously scan the web to keep you updated about your world at a glance.

Windows Phone 7 also brings together the things you use most on your phone in six Hubs: People, Pictures, Office, Games, Music + Video, and Marketplace. Grouping them in Hubs like this lets you get to what you need, quicker, because you don't have to jump from apps to the web to contact lists.

People Hub: Less Out-of-Touch, More In-the-Know.
From calls to texting to social networks, receive updates instantly with the latest photos posted, comments made, and messages received with just one glance. Post and share comments instantly after receiving live updates from social networks.

Games Hub: Just Be Yourself... Or, Someone Else.
Download new games, test them before you buy and play friends while on the go with built-in Xbox LIVE features. Use your avatar and gamer profile to track scores and wins, challenge friends to play on the go, and become a better gamer with Windows Phone 7's "Spotlight" tips, tricks, and advice.

Music and Video Hub: Your Music, Video, and Radio... All in One Place.
Easily find, access, and stream your favorite music, radio, TV, and videos while on the go. Purchase music by the song or get unlimited music downloads for one monthly price with Zune Pass. Wirelessly sync your favorite music and videos to a PC.

Pictures Hub: Snap It, Share It, Say It.
Share, add captions, and post pictures to Facebook or Windows Live without needing an extra application. Receive instant updates about friends' and family's latest photos from social networks.

Office Hub: View and Update Office Documents from Your Phone
Windows Phone 7 has mobile versions of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint on hand for reviewing or editing on the go. Notes in OneNote Mobile--grocery lists, meeting memos, spontaneous musings--can sync wirelessly to the web and include voice clips and pictures. SharePoint Workspace Mobile makes it easier to collaborate with your coworkers when you're out and about.

Marketplace: Find Something New Everyday
Personalizing your phone just got quicker and more convenient with the Marketplace Hub, where you can discover and download apps, games, music, videos, and more. You'll find popular titles in all the categories you care about, with hundreds of new apps available every week. There are apps with Live Tiles that automatically update on the Start Screen, such as current weather with Weatherbug and breaking news from the Associated Press app.


  • Fast 3G connectivity thanks to Sprint's EV-DO, Rev A network with average download speeds ranging from 400 to 700 Kbps and peak rates up to 2 Mbps.
  • Onboard GPS for navigation and location services
  • Turn-by-turn navigation via TeleNav GPS Navigator
  • Ultra-fast Wireless-N Wi-Fi networking (802.11b/g/n) for accessing home and corporate networks as well as hotspots while on the go.
  • Bluetooth connectivity (version 2.1) includes communication headset, hands-free car kits, and A2DP Bluetooth profile--enabling you to wirelessly stream your music to a pair of compatible Bluetooth stereo headphones or speaker dock.

Innovative design with full slide and tilt QWERTY (see larger image).

See larger image.

Design and Hardware

  • 1 GHz Snapdragon processor speeds up everything--from playing games to watching shows to opening files from work.
  • 3.6-inch touchscreen display (480 x 800 pixels) includes light and proximity sensors.
  • Slide-out, tilting physical QWERTY keyboard


  • Music player compatible with MP3, WMA, and AAC.
  • Video player compatible with MPEG4, WMV.
  • Built-in stereo speakers
  • Dolby Mobile + SRS WOW HD surround sound enhancement.

Communications & Internet

  • Full messaging capabilities including SMS text, MMS picture/video and IM instant messaging (via popular services).
  • Access to personal and corporate e-mail (including support for Exchange ActiveSync and personal POP/IMAP accounts).
  • Full HTML Web browser with Bing Search.


  • 16 GB internal memory (not expandable via microSD cards)
  • Access to Windows Live SkyDrive for additional cloud-based storage (up to 25 GB)


  • 5-megapixel autofocus camera with LED flash gives you a brighter light source for taking photos in less-than-ideal lighting situations.
  • HD video capture capabilities (720p)

More Features

  • 3.5mm headphone jack
  • USB 2.0 port with charging capabilities.
  • Speakerphone for hands-free communication.
  • Hearing Aid Compatibility: M3 and T3

Vital Statistics

The HTC Arrive weighs 6.5 ounces and measures 4.63 x 2.32 x 0.61 inches. Its 1500 mAh lithium-ion battery is rated at up to 6 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. A frequencies.

What's in the Box
HTC Arrive handset, rechargeable battery, charger, USB cable, quick start guide

Customer Reviews

Most Helpful Customer Reviews
155 of 162 people found the following review helpful
5.0 out of 5 stars HTC Arrive Is A Quality Handset With A Unique OS March 19, 2011
DISCLAIMER: This is an in-depth review, if you want a simple thumbs up or down review, this is a huge thumbs up. If you have time to spare, I'm long-winded so bear with me.

FULL DISCLOSURE: I own the HTC Arrive which I purchased through Amazon Wireless (full blog review + images + video coming soon) I also have extensive hands-on experience with Windows Phone 7 with T-Mobile and AT&T devices. I am also an application developer for the WP7 platform, and have been using the freely supplied development tools (Visual Studio 2010 Express Edition for Windows Phone 7) since they launched. I first experienced Windows Phone 7 hands on at the South by Southwest Interactive Conference in March 2010 (over one year ago).

First of all, the 1 star review from "WOLFBANE" is an obvious troll. He "tried the phone for 14 days" but took it back? Well Mr. Bane, that is impossible seeing that they don't even go on sale until 03/20/2010 (tomorrow). The only units that have shipped are review units to the media and semi-functional display units for the stores. The first review of an HTC arrive was given by WireFly on their YouTube channel on 03/03/2011, and the device wasn't activated. Trust me, if it was possible to get the HTC Arrive two weeks ago, I would have it. I've been bugging my contacts at Sprint for WP7 since it's launch six months ago. I also know that most Sprint stores aren't getting the devices until deliveries later today (03/19/2010).

On with the review...

The HTC Arrive is a great phone, here are strong points about it:
- The overall design is extremely high quality. Because of the full slide-out keyboard it can seem heavy in the hand, but it is far from burdensome. Holding an Arrive and an Evo 4G I couldn't really tell the difference.
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39 of 44 people found the following review helpful
5.0 out of 5 stars This Phone's for You... March 20, 2011
By vRob
As a long-term Sprint customer, I received an email on 3/17 giving me the opportunity to buy an Arrive early and placed my order that same afternoon. It was delivered to my doorstep by UPS in less than 24 hours. Consequently, I've been able to try it out for the past couple days. I have waited a LONG time for a capable Windows phone. Thankfully, I haven't been disappointed. My environment is Windows 7, Office 2010 with hosted Exchange/SharePoint for my business. I wanted a device that would leverage my investment in the Windows platform and take my personal and business communications to the next level.

First Impressions
First and foremost, the Arrive is built for rich communications. I LOVE the interface - simple, elegant, easy to use & navigation that's smooth. This device is very solid, more compact than I had expected. My worries about size/heft were unfounded. The screen is solid, clear and bright. The illuminated QWERTY keyboard is just fabulous and the virtual keyboard is the best I've tried - especially in combination with the `Predictive' text feature. This is crafted like a Swiss watch.

Kicking the Tires
Setup was a breeze given the complexity of this device. I first enabled WiFi and then entered my Exchange email address and password and it configured everything for auto-sync automatically: Outlook Email messages, Contacts and Calendar entries all replicated within moments. Same for POP3 email accounts. Created some test emails for all accounts and got to see how great the `Predictive Text' feature works. Bluetooth setup with my car was quick. Same with integrating Facebook with Contacts. Linked to Windows Live and Zune, including wireless sync.

I tried some test phone calls and the audio was great, speaker phone loud and clear.
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15 of 18 people found the following review helpful
5.0 out of 5 stars Solid hardware, intuitive OS March 23, 2011
I am an avid HP/Palm supporter but unfortunately they have not been quick enough to get devices out to the consumers. This market moves amazingly quick and they are falling behind. After a year and a half of lugging around my painfully slow Palm Pixi (minus), I decided to use my Sprint upgrade before I lost it to the 1 April upgrade policy changes took effect. I had been looking at the Arrive ever since it was announced back in October as the HTC 7 Pro. I was confident that I was going to stay with Palm for the long haul but we all know how that story goes. Needless to say, I got tired of waiting and gave in.

My decision to go with Windows Phone 7 came from how interesting the OS looked as well as my dislike for iOS and Android. I already have an iPod touch so I really have no need for an iPhone. I'm not really sure why so many love the iPhone. It is boring, and feels outdated when compared to webOS and WP7 to be honest. My husband has an Evo and I find Android unorganized and not very intuitive. RIM is out of the question so this made me really consider WP7.

I preordered the phone on 17 March. Amazon emailed me saying that it would arrive (no pun intended) on 30-31 March, but it was at my doorstep on 22 March. For 149.99 and free shipping it was a no brainer. Amazon is always excellent.

Now for the phone. The hardware is very solid and attractive. The screen is bright and clear and although it's a print magnet, I have managed to keep it clean but I need to order a screen protector. The physical keyboard is by far the best cell phone keyboard I have ever used. However, the virtual keyboard on WP7 is so solid that sometimes I forget I have a physical keyboard.
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Most Recent Customer Reviews
5.0 out of 5 stars 1 and only
This was the one and only Windows Phone 7 cellphone Sprint had ever released. 100% better than Windows 6.x. Best cell phone I have ever had. Read more
Published 22 months ago by D Bow
5.0 out of 5 stars Great Phone still one of the best phones on Sprint
I have had this phone since 03/20/2011. This is a great phone and I also have an Iphone4s with Sprint but continue to gravitate to the Windows Phone OS. Read more
Published on June 27, 2012 by R. Rivera
5.0 out of 5 stars Now U Know!
Back when they were dissing the HTC Smartphones and the trust fund chicks and geeky doctor types were raving about their Blackberries and Treos, I was already pumping up the... Read more
Published on May 12, 2012 by B-CuZ
4.0 out of 5 stars Phone is solid, OS is really good
Phone = 4 stars, Win 7.5 mobile = 5 stars

The phone itself is fine, has a good camera, nice screen, fold-out keyboard, good processor, etc. Read more
Published on January 16, 2012 by cassembler
5.0 out of 5 stars Windows Phone and the Arrive are Amazing
I love this phone. Windows Phone is so much farther ahead than iPhone and Android and I use all of them regularly. Read more
Published on January 15, 2012 by Michael
5.0 out of 5 stars great phone wp7 is a great os
the htc arrive is a great first wp7 gen phone. fast, easy to use, great slide out keyboard. and wp7 is a joy to use.
Published on January 13, 2012 by Kevin J. Rummings
2.0 out of 5 stars Gimmicky and Hyped Up
I regret puchasing this phone. Even after the Mango update to 7.5, I am still disappointed with my overall experience. Read more
Published on January 5, 2012 by WillP
5.0 out of 5 stars Best mobile phone experience I ever had.
I went out on a limb and dropped my android for a windows phone. I will never go back. This is the best mobile operating system I have seen. Read more
Published on December 28, 2011 by Wolfram
5.0 out of 5 stars Almost perfect Phone!
I love this phone... this one has to be said!

I had a Blackberry for 2 years and was always one of a message-guy... Read more
Published on December 23, 2011 by Dexter
5.0 out of 5 stars If only everything in life were this great!
I have had my HTC Arrive for about 10 months now. This is the first consumer electronics product that I have owned that I enjoy using every single day. Read more
Published on December 23, 2011 by Senor Pablo Bunyon III
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