Customer Reviews

HTC Legend A6363 Unlocked GSM Android Based Smartphone with 5 MP Camera, Wi-Fi, gps navigation, Touchscreen and Bluetooth -- International Version with No Warranty (Silver)

5 star:		(11)
4 star:		(1)
3 star:		(1)
2 star:		(1)
1 star:		(3)

 

 

I've had my Legend for a week now and can still barely put it down! The integration between apps is amazing. I like the selection of apps from the android market - and the HTC Sense UI makes the whole thing really quite intuitive. This is my first touch-screen phone (I've always had physical keyboard'd phones previously). This is easy to type on, the predictive-text is great.

The cons: With heavy usage, my battery will last me about 12 hrs max. With regular usage then 2 days is typical. The AMOLED screen is awesome, but fairly hard to see outside. I didn't think it would matter that much-- but the place it impacts me is if I'm taking pictures (need to see the screen as the viewfinder). If I place my hand over it for shade, it's generally enough, but still makes me wish I could see it better.

The speed of the device is great. I'm actively recommending it to any of my friends who are in the market right now.l

After a deep study of similar products such as Sony Xperia X10, Nokia N8, Samsung Wave, HTC HD mini, and HTC Desire (and even the upcoming Xperia Arc and Play), I decided to buy this one b/c of its build quality, price, and specs. The HTC phones all have the HTC sense UI which is the best in the market (youtube it if you want to know more). Also, the unibody aluminum case makes it very strong and beautiful. Best of all, it has an optical mouse that's non-existence on other similar phones. After buying the phone, I decided to root the phone and upgraded it to Froyo 2.2 (a mod based on HTC's official release, not cyanogenmod). The phone plays games exceptionally well. If it doesn't play, it's the software and its developer's fault (e.g. EA sucks!). I learned it the hard way for getting NFS shift to play on this device. Overall, this is a strong, small, and very powerful phone that I would recommend to anyone who's looking to buy a phone of this class. Two words, BUY IT!

PS: The AMOLED screen is beautiful, but I kept the brightness low to save battery most of the time. The 600 MHz CPU is actually quite powerful and energy efficient and it has a great GPU on this unit. The battery life is great. With WIFI off and proper SETCPU config to under-clock CPU when the screen is off, this phone can last 3+ days without recharge. I usually keep the WIFI to "always on" and use it to call and receive SKYPE calls to save phone bill, you should do it too if you're usually under WIFI coverage.

I bought this phone 2 weeks ago, the shipment was within the time specified.
I use this phone in Peru and works very well with the existing cellular network. I can use all the call option,the touch es very great and works very good with the mail accounts (exchange, gmail, yahoo). I have also downloaded applications from the A-Market without problems. GPS works great.
I recommend this phone.

Phone was received last month and i found its looks appealing. My first HTC but unfortunately it has been a major disappointment considering the positive reviews received so far. As at today the screen is unresponsive and i have resorted to soft and hard resets on a daily basis for the past 3 days. A quick look into android forums reveals that this fault is not uncommon with the particular phone. HTC has been contacted and i expect them to provide a replacement. If that fails then its the iphone for me. Unable to give this more than 2 stars for now.

UPDATE

Below are responses from the HTC personnel i contacted. it is clear that support is somewhat non-existent. Especially response 3 where i have been asked to contact china to discuss repairing a phone purchased in the states.

RESPONSE 1.


Thank you for taking the time to contact HTC America Technical Support via E-Mail with your concern regarding the unresponsiveness of the screen on your Legend. I understand how important it is for your device to function properly and I apologize for any inconvenience this situation has caused for you.

To further assist you, I need to get a little more information from you. Is the screen frozen completely? Can you maneuver through any of the menus at all? What function was the phone performing when this situation first occurred? Have you downloaded any third party applications from the Market? Have you done anything to the device to try to get it to work correctly, and if so, what?

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW47ENA001085.

Sincerely,

Jessica

HTC


RESPONSE 2.

Thank you for contacting HTC!

We apologize for any problems you are experiencing with your device. Unfortunately it currently appears we do not have the parts to speedily repair your device at our North American Repair Center but we would love to resolve any of your issues. Please contact our Customer Care Department and allow us to gather your phone specific information. We would then begin sourcing for parts and try to offer repair services as soon as possible.


Sincerely,
HTC Customer Care
1-888-617-1113
M-F, 8am - 8pm

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW47ENA001124.

Sincerely,

Chris




RESPONSE 3.


Thank you for contacting HTC!

Unfortunately it currently appears we do not have the parts to speedily repair your device at our North American Repair Center. Since the device was manufactured in Asia, you might try contacting your point of sale for service options. We would still offer the options to set up an Unsupported Case for the device. Please contact our Customer Care Department and allow us to gather your phone specific information. We would then begin sourcing for parts and try to offer repair services as soon as possible. You might also try contacting HTC in China at 400-821-8998.


Sincerely,
HTC Customer Care
1-888-617-1113
M-F, 8am - 8pm

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10USCW47ENA001363.

Sincerely,

Chris

I was looking for a pocket device that met the following criteria:

0. need to be very pocketable (Motorola Droid or HTC Evo = too big)
1. top-notch phone capabilities (including SMS)
2. great, intuitive touchscreen interface
3. great PIMS (to-do, contacts, calendar, etc)
4. MP3 player + album management
5. great email sync (particularly for Yahoo Mail)
6. GPS + navigation capabilities
7. decent built-in camera
8. ability to add storage later
9. apps (games)
10. Quad-band GSM (so that I can use it here in the US and also in Asia)

3G capability was not at all important for me, nor did I want to pay hefty monthly fees for non-WiFi (3G or 4G) data access. If I need to get on the net, I can wait until I get to a WiFi location.

The HTC Legend met all this criteria soundly. It's essentially a palm-sized computer disguised as a top-notch cellphone. Have had it for two weeks, and am using it on a postpaid plan on T-Mobile without any data plan. For my needs, works beautifully. I plugged in a 16GB microSD card, the SIM from my 6-yr old phone, and everything powered up and has been running great.

What I also like about this phone is that besides being such a great multi-talented device, it's also aesthetically very pleasing. It's just the right size and weight.

I purchased the HTC Legend about 4 days ago, and I still cant put it down. This is my first touchscreen and I have to say that it is pure amazing.

Its not as fast as some other HTC phones, but it makes up for it with android. It is smooth scrolling and fast loading. I have no complaints other than the lack of internal memory. I have heard that android 2.2 will allow you to save apps to the SD card so it is not a problem.

I highly recommend this as your first touchscreen phone.

The Legend is easily one of the best phones currently on the market. I own mine for one month now and I couldn't be happier with it.

The unibody design ironically looks extremely Apple-ish. It's like the Legend came out of the same factory where MacBook Pros are made. Looks great and feels great. Build quality is stellar.

It is certainly not the most powerful phone in the Android space (600 MHz processor vs. Desire's 1GHz), but I haven't noticed any performance problems with the phone (and I am using the thing pretty heavily). Maybe some will find the screen a bit smallish (3.2 in) but on the other side the smaller size makes the phone more compact and it fits better in my pocket (and my palm).

The Android OS is great and in my opinion this is where the future lies. I've been watching Android since its very beginning and the progress is anything but amazing. I like it much more than iOS4 (I have an iPod Touch running iOS4).

The HTC Sense UI on top of the Android OS is very very nice. It needs some polishing here and there but overall it adds even more to the value of the phone. The downside of having Sense is that you'll have to wait a bit longer to get the newest Android versions.

My take in 2 words: simply brilliant.

I've been a fan of HTC quite recently. My first phone was the HTC Touch VIVA, great phone, never let me down, however, it didn't had gps and the processor was a bit slow. Loved the touchflo interface though.
Second, I owned the HTC Touch Diamond. It was great, stylish, fast, gps, 3g... however it was triband and the battery life was poor!
Then, I bought the Pure, GREAT PHONE... THE ULTIMATE ON WINDOWS PHONES (the HD2 is too much bulk), however, I sold it for a great price, not for any particular reason, just bussiness...
Finally, I decided to move to android... THE BEST CHOICE I COULD HAVE EVER DONE. I've seen iPhone 3gs users ENVY my phone. The sound, the apps, the interface, the looks, conectivity... the market, lots of free apps and even more in developement, no need to jailbreak or manipulate the device to get all the good stuff. In call quality is great, the screen, graphics, performance. OVERALL IS THE BEST PHONE I'VE EVER HAD.
Could have bought the Desire, but I liked the looks of this one better.

Received HTC Legend rapidly and in new working condition. This 'phone has some serious and crippling issues that cannot be resolved. Firtly, the signal strength for GSM telephone connection is extremely variable, but invariably weak. I have never had an issue with any cell phone until now, but this model drops calls all the time while I'm sitting in my house. Signal strength flies up and down seemingly at random. I have tried some tweaks I found on the internet, switching to GSM only or GSM PRL settings but to no avail. So as a telephone, it's pretty hopeless.

How about the smart functions? I don't have a 3G connection, so WiFi is the only option I can comment on. And it's hopeless. It connects, disconnects, drops signals, and only works reliably if you practically sit on the wireless modem. It won't reliably work on the other side of the room from the wireless modem, a distance of around 4 metres. Even if adjacent to the modem, it is still surprisingly flaky. I have also tried all of the tips suggested on the internet, to no avail. I am tech savvy, so there shouldn't be too many operator issues here.

I invite any prospective buyer to type "HTC legend wifi problems" or "htc legend signal call dropping" into your favourite search engine to find out how widespread these problems are. True, some people report that they have no problem with the WiFi, I suspect it's some form of compatibility issue with certain wireless modems, however I cannot change my wireless modem as it's rented from the cable company, and they don't run any other models. So if you buy this telephone, I suggest you cross your fingers and hope for the best.

In summary - for me, useless as a telephone, and useless as smartphone. Can I give no stars?

I have had this for more than a year now. Excellent screen, not too big and fits in my hand and my pockets well. Battery life is reasonable but not as good as Nokia phones, but this one is a smart phone so it will drain battery. Processor is not the most powerful but sufficient for my use. I would definitely recommend phones of this genre to anyone. It was unlocked and hence it saved me another 2-year contract.

-Regards-