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36 of 37 people found the following review helpful:
5.0 out of 5 stars Win Mobile done right!
I am using this device via an Executive trial courtesy of Verizon Wireless. First things first, it is 3G using a VzW SIM card. Not sure how available the SIM cards are, I am just reporting what I see when I looked under the "hood". It came with a local (for me) phone number which makes the SIM card all the more impressive. This is a US based demo unit hopefully, signs of...
Published on August 11, 2009 by M. Chester

versus
17 of 18 people found the following review helpful:
2.0 out of 5 stars We're gonna need a bigger belt
I read all the reviews here so i got this phone (HTC Touch Pro 2 Verizon). I'm really disappointed and writing this to help others not make the same mistake as me. I've only had this phone 3 weeks and i'm returning it within my 30 day warranty period, i cann't go on with this phone; i just can't take it anymore and ordered an HTC Ozone to replace this 'brick'...
Published 22 months ago by MrMike


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36 of 37 people found the following review helpful:
5.0 out of 5 stars Win Mobile done right!, August 11, 2009
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
I am using this device via an Executive trial courtesy of Verizon Wireless. First things first, it is 3G using a VzW SIM card. Not sure how available the SIM cards are, I am just reporting what I see when I looked under the "hood". It came with a local (for me) phone number which makes the SIM card all the more impressive. This is a US based demo unit hopefully, signs of things to come for VzW. On to the hardware.

Windows Mobile is often found to be lacking when compared to the iPhone. Is this an iPhone killer? Yes, if you are a Win Mobile devotee. Things that have been a struggle in the past, the virtual keyboard are finally done right. Letter selection is confirmed with a gentle vibration while the selected letter zooms out. When using the browser or addressing email the virtual keyboard adds a .com button to save a you few keystrokes. Not convinced that a virtual keyboard is the best way to type, use the QWERTY keyboard that slides, and yes tilts on the device. Want to watch your favorite You-Tube video, the 3G speed coupled with the super high resolution screen offer a winning combination for doing just that. Email, texting no worries, the HTC Touch Flo interface offers elegant ways for you to read and send messages on the device. Want to take pictures? No worries as this device comes with an adequate 3.2 Megapixel camera. Do you want your contact book to be linked to Facebook? The software on the device provides this integration.

Other nice touches abound on the device. Web browsing for example is provided by either Opera or Pocket IE. The Opera browser stands head and shoulders above Pocket Explorer. The browser is easy to use and while you can't zoom by "pinching" the screen, you can zoom by rolling your finger across the bottom of the screen. The phone itself presents a minimum number of buttons on the device, making it easy for one handed operation. The device is most intuitive to use proven by the fact that my demo came without a user guide or prerequisite install CD. Despite this missing documentation I was able to get up and running in no time.

A perfect Smartphone, no but then neither are any of the other 20 or so that I have used in the past 2 years. For example, it is certainly a bit beefy. In fact when compared to the Omnia Touch that I currently use, this phone is easily twice the weight and thickness. Would I buy it to use as my everyday phone...a resounding yes. Win Mobile is the OS I need to use based upon software requirements at my job. Of the Win Mobile devices I have used in the past this one is hands down the best.

Now if I could only figure out how to keep this device after the demo period...


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20 of 20 people found the following review helpful:
5.0 out of 5 stars The closest VZW customers will get to the iPhone, September 24, 2009
By 
Dave W. (L. Hopatcong, NJ) - See all my reviews
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
I apologize for the wall of text, but it'd be great if VZW's review form took carriage returns.

If you had been holding out for an iPhone on VZW, then it's time to give up the ghost and get this phone or it's keyboard-less twin the Imagio (out on Oct. 6th). HTC really made a great phone here in the TP2. It's easy to use, functional and gives all the bells and whistles you'd imagine out of a smart phone. Here's the important points. It should be noted I am a power user who does not use this phone for business needs.

Design - The phone is pretty big, but it needs to be to accommodate the large screen and keyboard. Likely one of the heavier phones out there, so if you're looking for a small phone, this isn't it. However, it's not so big that it won't fit comfortably in your pocket. The only negative here is the button placement, specifically having Delete where Enter should be and the Sleep button in an all-too-easily pressed location when the keyboard is open.

Screen: Big wow factor here. The screen is bigger than the iPhone (!). Extremely high mobile resolution (800x480) too. The touch part of it is good, but a capacitive screen would have better. However, it's not something that will ever interfere with your daily use. I have never used and never had a need for the stylus after one week of use. The zoom slider under the screen is also a pretty neat addition.

Call Quality: No complaints. Calls sound clear and no dropped calls (which is why you stay on VZW and don't leave - ever). The phone has some nice features - put the phone face down on a call and the speakerphone turns on; pull it away from your ear and the screen turns back on. Clever. I can't tell you how many times I'd adjust the volume on my Voyager just to get the screen back on.

Connectivity: EV-DO is zippy and the Wi-Fi links up to your wireless without a hitch. Bluetooth is solid, tested with stereo headphones, it has gone off without a hitch. It's also nice that this is a GSM worldphone too. Just be sure to set it to CDMA only as soon as you get it, to save battery life.

Battery Life: It's typical smartphone - charge a day. Highly recommended to turn off Wi-Fi and Bluetooth when not using it. I get a 24 hours a charge and make it a nightly ritual to plug it in. If you can't get used to this, then this phone isn't for you.

Interface: I hear a lot of gripes about WinMo 6.1. The good thing is, I can't say that I've experienced them due to the included Touch Flo 3D shell. It's great. Really increases ease of use exponentially. It's a good way to have WinMo's awesome customizability while still having a slick interface. Also, Office Mobile is standard and really nice to have.

Web Browsing: Opera is sick. I love it. Never open IE Mobile. NEVER! Stick to Opera and you will basically have your PC on your phone. I may download Skyfire, as it has flash/ajax support when Opera doesn't, but for now, I'm content with Opera. The phone never chugs with browsing, even on image heavy sites. Definitely a big plus.

Audio/Video: The music player is so trying to be the iPhone and it does a good job of replicating it. No complaints here (also nice to be able to listen to music and do anything else with next to no lag!). The video player is WMP by default, but it's too short sighted to be useful. DivX Mobile works great in its place.

Price: Right now, the deal VZW is offering, plus the rebate, make this phone a steal. With NE2, the promo discount and the rebate, you'll pay <$[...] for this phone. Insane.

Other: GPS IS UNLOCKED! Shockingly, VZW let this happen and now you can ditch Navigator and get Google Maps. The GPS does need some tweaking to get working right, but when it does, it's pretty spot on.

In the end, this phone has everything I wanted and it does it well. I would highly recommend it to anyone looking to jump into smartphones as a non-business casual or power user.
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17 of 18 people found the following review helpful:
2.0 out of 5 stars We're gonna need a bigger belt, March 12, 2010
By 
MrMike (SF Bay Area, CA) - See all my reviews
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
I read all the reviews here so i got this phone (HTC Touch Pro 2 Verizon). I'm really disappointed and writing this to help others not make the same mistake as me. I've only had this phone 3 weeks and i'm returning it within my 30 day warranty period, i cann't go on with this phone; i just can't take it anymore and ordered an HTC Ozone to replace this 'brick'.

A little about me: I started a long time ago with Handspring Visor, then Edge, Palm Treo, Blackberry (BB) Curve, Blackberry Bold now the HTC TP2.

Here's the executive summary: If you are coming from a BB, do not get this phone you will be very disappointed. If you're thinking about trying out a 'touch' device and this is your first step towards that, don't... i know it has a slide out keyboard and it's great but the software hangs going in & out of landscape and portrait display and the touch flo is quirky & slow when the memory ususage creeps up (see Con below).

Yesterday i was holding the TP2 thinking all this technology and this thing weighs a ton and the battery life still stinks. I know nothing compares to a Blackberry for battery life (4-5 days when in use) but one day is really unacceptable. Oh, and don't think you will use this thing with one-hand; after a few emails you'll feel the pain.

Pros: Full of features and coming from ATT the Verizon network is so much faster (i'm in SF Bay Area, CA). Slide out keyboard is nice & layout is efficient. I like how it verbally announces appointments and high priority emails but be careful what you put in your calendar... you might now want it announcing you're personal business.

Cons: Weight, this is something you will not get over. I put this in my pocket and it's a serious 'tug'... i feel it! walking around it looks like i'm happy to see you... this thing is big, don't be fooled.

- When on a call, it is too easy to end the call and accidentally start to conference in another contact and you can't back out.

- Memory leak - i find that memory usuage creeps up quickly and the device slows down (i recommend soft resets 2x per week. To me this is unacceptable).

- The 'mute' button does not always work... it will say you are muted when you are not; very embarassing on conference calls. I called my rep at work and she said i'm not the first person to complain of this.

- Can't modify set up of home screen; you will always see "time", "call history" and "calendar".

- GPS is horrible. I downloaded Google Maps and 'my location' is 3.5miles from me (useless)... don't even think about using it for Golf GPS. As a compare i put my iPod Touch next to it with Google Maps and 'my location' is about 10' from me.

I really don't know what peopl love about this phone except maybe the feature set but c'mon people... it's 2010 this phone should not weigh more than a phone from 5 years ago. I feel like it should have a cord to a battery pack with a handle (remember those????)

Sorry if this sounds like a rant, it's not.. just don't get sucked into getting this phone, there are so many better choices out there.
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6 of 6 people found the following review helpful:
1.0 out of 5 stars Horrible experience, probably due to Win Mobile, June 25, 2010
By 
Ig "Ig" (Brooklyn, NY United States) - See all my reviews
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
The phone itself is not bad. Sturdy, good keyboard. The problem is that WinMobile renders this phone absolutely useless. It hangs/freezes about 3 times a week. I have to reboot it daily. Emails take 5s to display after clicking. Takes about 10s for it to rotate orientation. Absolute garbage, this thing is. I tried to smash it a few times but it survived, so I guess it has that going for it.
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6 of 6 people found the following review helpful:
5.0 out of 5 stars The New 3gs Palm Pre Killer, October 8, 2009
By 
Darin Taylor "Darin" (Saint Augustine, Florida) - See all my reviews
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
I got this phone because I first tried the 3gs with ATT guess wat the WiFi was defective on my unit and Apple wanted like thirty bucks to overnight me a new one. So I cut ties with ATT because I believed all of the hype that the Palm Pre and their new OS was going to be the latest and greatest. The Pre was great for a couple of months but I just could not get used to the cramped keyboard and the small touch screen, I means it's a killer phone if you can live with the small keyboard and the small screen but I needed more so thats wat brought to my recent purchase the HTC Pro 2. I am very glad that this phone was made available on the Sprint Network and they were really good about letting me have insurance on the phone even though I bought it from a third party not to mention I can talk text ect ect for a hundred bucks a month. Ok now the review I believe this is my third day with my HTC Touch Pro 2 and I am blown away on the leap forward with the beautiful Windows Mobile OS system. This phone is no joke I mean I can basically proofread and correct term papers for college on this thing all you have to do is install the windows media synce hardware on your PC. Oh yeah I want to mention I tried to install the included software on my Macbook Pro but it does not work you need a Microsoft based computer to really enjoy the Sync capabilities of the Pro 2, and what I mean is the new software works flawless with at least Xp thats wat I have installed on my desktop. On to some other great things about this phone, the number one thing that I believe makes it the greatest is the ratio of build quality speaker quality and great software. I mean with the PRe and 3gs I could pick one great quality but HTC really did their homework they studied all of the super phones that have been coming out and put it all together in the Pro 2. This is really not a fair comparison but the PRe's keyboard feels cheap and every time you punch a key you can feel the body of the phone give, the htc pro 2 keyboard is unlike anything you have experienced its basically a mini computer and I dare you to find me a smart phone that feels as good and is as easy to use as the htc pro 2's keyboard. Another great feature is that when you have the keyboard out you can have the screen at either 0 degree angle or 15 or 30 degrees just guess mating. So I will not ramble anymore just get the darn thing. But remember all of this review is based on my experience with the HTC PRo 2 for the Sprint Network dont want to mislead anyone if any of your features dont work on another. BTW it doesn't have a flash and if that's your argument for not getting it you forgot that a smart phone is supposed to function as a high quality phone slash multimedia device.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars HTC Touch Pro 2, September 8, 2009
By 
Amazon Verified Purchase(What's this?)
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
I've been looking for a windows mobile phone for a while.
When I first read about this HTC I've decided to wait for it, and it was worth the time. It is in my opinion, simply the best PDA phone available. The versatility is unbeatable. The screen is awesome. You can do anything you want with it. Installing programs is easy and they work perfectly. The basic content shipped is fine for normal use. Touch Flo 3D works perfectly without lags and is very finger friendly. Just be carefull with the languages you want and 3G frequencies available. For anyone looking for a PDA that has Internet 3G and even makes phone calls, I highly recommend it.
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4 of 4 people found the following review helpful:
1.0 out of 5 stars 6 months of pain, October 12, 2010
By 
RK (Dallas, TX United States) - See all my reviews
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
Uselessly laggy interface. Pocket dialing everyone unless you download some third party program. Any call you receive while on the phone with someone else will be answered (surprise!). Crappy camera. The worst phone ever, and very expensive. Look elsewhere, save yourself while you can.
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3 of 3 people found the following review helpful:
1.0 out of 5 stars Deeply Underwhelming Experience, July 8, 2010
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
This is my first smartphone. I'm on Verizon. I have had this phone for 10 months so I can give a very honest review of it. My experience with this phone has been deeply underwhelming and disappointing.

The design of this phone is spectacular. I don't mind the heft of it at all. It's well laid out and well appointed. Bar none, the best speaker phone of any phone I have ever had. The screen layout of this HTC phone is sensible and I was overall pleased with it.

But the overall performance of this phone is slow, slow, slow and then finally, slow. The internet browsing on this phone is deeply unsatisfying and slow. This phone's heartbreaking downfall, and it's a mighty one, is WinMo. In one word WinMo is truly awful. It's clunky, and again, SLOW and provides a very convoluted and deeply underwhelming user experience. I simply don't understand how consumers can say they love WinMo.

My colleagues have switched over to Android to get away from WinMo. So a couple of weeks ago, I took a trip to Verizon to look at other smartphones. I simply can't take the HTC Pro2 or more specifically, WinMo any longer. I really do need a smartphone that is highly functional and performs at a decent speed. I took a look at the HTC Incredible and I was floored; actually I was stupefied. It's highly functional and fast as hell. I spent about a half hour going over everything on the HTC Incredible and decided right then and there to pay full retail for the phone. It arrives in August.

The HTC Pro2 is a handsome phone and well designed (and the only reason I give it 1 star) however with WinMo, this phone is an absolute mess.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars Great phone although at a steep price, December 6, 2009
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
I am very happy with this product.

The sound quality is really clear.

The windows mobile has been very stable.

The screen is very responsive and the touch feature works perfectly.

The software support is of course tremendous although that is to be expected with windows.

Would buy again.
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2 of 2 people found the following review helpful:
2.0 out of 5 stars Your nerves won't take it!, June 16, 2011
This review is from: HTC Touch Pro2 Unlocked Phone with 3G EURO Standard, 3 MP Camera--International Version with No U.S. Warranty (Black/Grey) (Wireless Phone Accessory)
If this wasn't a company provided phone I would have smashed it into the concrete a dozen or more times by now! lots of features and all the slowness and flaws that go with them. It will try your nerves over and over.
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