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Most Helpful Customer Reviews
88 of 92 people found the following review helpful:
2.0 out of 5 stars
Phone is great but NOT unlocked!,
By
Amazon Verified Purchase(What's this?)
This review is from: HTC myTouch 3G Unlocked Android Phone with 3G Support, GPS, and Touch Screen - US Warranty - White (Wireless Phone Accessory)
I purchased this product about one month ago and bought another for my wife. The phones were delivered on time. The ones I purchased online had no carrier logos but upon arrival I discovered T-mobile branding on them. So I thought 'ok, no problem - it's supposed to be unlocked,' and went ahead and slipped in my sim card. What I did not mention as yet is that I live in Trinidad and Tobago (in the Caribbean) and travel a lot, hence the purchase of an unlocked phone. Upon switching on the phone, I was greeted with a very cool green Android guy. Unfortunately, I could not get past that screen - because lo and behold, the phone was not unlocked (as advertised)!The only reason I did not automatically return the phones at this point (as advised by the Amazon Rep.) is because it would have been such a hassle to do so. That's only the first part of the problem. I then thought that I could just get the phones unlocked by those smart tech people you see in the malls all over the place... Only to discover that I needed a data plan to even get past the first screen (mind you, this was ALSO NOT advertised). The end result is that I ended paying about $100 each to get the phones unlocked and activated. I close by saying that the only reason this review did not get only one star is because after the headache I endured to get them unlocked, the phones are actually great phones. My wife loves hers and for someone who is not too interested in gadgets - she is absolutely hooked on hers. My advice is that if you live outside the US, do NOT purchase this phone - it might be okay if you live in the US (but I can't really comment on that).
50 of 52 people found the following review helpful:
4.0 out of 5 stars
Surprise: phone has a crack on the back and locked to T-Mobile,
By
Amazon Verified Purchase(What's this?)
This review is from: HTC myTouch 3G Unlocked Android Phone with 3G Support, GPS, and Touch Screen - US Warranty - White (Wireless Phone Accessory)
I bouhgt this 'unlocked' phone to be used with AT&T. I know AT&T insists data plan for smart phones, which I don't need, since I have wifi most of the time. But I also know AT&T closes an eye on non-AT&T smart phones. I'm very happy with the phone, except for a few problems that I encountered:1. The vendor did not disclose a crack on the back cover, and that the phone was actually locked to T-Mobile. 2. The phone came with old firmware, probably Android 1.5, I couldn't tell, since I couldn't get pass the google log in (requires network data connection, no Wifi). This first generation firmware only works for people who have T-Mobile account with data plan. 3. I went to a T-Mobile store and signed up for T-Mobile prepaid plan, got a new T-Mobile SIM card. But still no network connection. The T-Mobile store wouldn't refund me the $25 cash that I handed to them 10 mins before, although the contract says I can cancel it the first 2 weeks. I did borrow 2 separate T-Mobile SIM cards from them to try out, and no connection. 0 bars (APN info was programmed correctly). They told me to get another phone. At this point I thought the phone is defective, and I probably can only use it as a WiFi device. 4. Then came a breakthrough. I downloaded Android 2.2.1 firmware to the flash card and reflashed the phone. This is a generic version without T-Mobile customization, and I can skip Google log in. Phone is up and running, connecting to T-Mobile. I did try almost every firmware that I could find on the internet. The phone rejected most of them for bad signature (probably T-Mobile specific signature), and some downloaded firmware are corrupted (too short). So if the file is smaller then 50MB, it is corrupted. 5. T-Mobile wouldn't SIM-unlock it unless I wait 40 days and prove that I paid retail price for the phone. Eventually I paid $15 for a company that specializes in unlocking HTC phones to provide the unlock code (another company that can unlock everything couldn't unlock it. I'm waiting for a refund). Anyway, I now have it running with AT&T. Although this is a first generation Android phone, it works well with Android 2.2, very responsive. Sound quality is better than my Aria.
31 of 37 people found the following review helpful:
1.0 out of 5 stars
htc locked,
By
Amazon Verified Purchase(What's this?)
This review is from: HTC myTouch 3G Unlocked Android Phone with 3G Support, GPS, and Touch Screen - US Warranty - White (Wireless Phone Accessory)
I buy my touch htc this article, I am pleased with the purchase, and that the specification of article status was unlocked and not true, is blocked or locked.This causes me some trauma because now I can not put my sim in the phone. this problem with my cell phone can cost a lot to unlock. I'm quite unhappy with the product. http://www.amazon.com/gp/product/B004FK3BAW/ref=oss_product
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