- Complete American Sankey Tap System that Holds 1/2, 1/4 & Mini Barrel Kegs
- Adjustable Thermostat
- Chrome Beer Tower & Guardrail, so you won't fall off
- Heavy Duty Worktop & Cabinet
- Decorative Stainless Steel Door with Black Cabinet
Product Features
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Product Details
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| Brand Name: | Haier |
| Model Info: | HBF05EBSS |
| Part Number : | HBF05EABB |
| Color: | Stainless |
| Material Type : | Stainless |
| Batteries Included?: | No |
| Batteries Required?: | No |
| Item Dimensions | |
| Weight: | 106 Pounds |
| Depth: | 26.50 inches |
| Width: | 24 inches |
| Height: | 36 inches |
Features:
Includes:
Dimensions: Unit: 23-11/16 inches W by 23-15/16 inches D by 33-1/4 inches H. Cube: 14.32 cubic feet. Weight: 96.8 pounds.
Shipping Dimensions: 26 inches W by 26-7/16 inches D by 36 inches H. Shipping weight: 106 pounds.
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Most Helpful Customer Reviews
33 of 36 people found the following review helpful:
4.0 out of 5 stars
I'm loving it,
By
This review is from: Haier HBF05EBSS Draft Beer Dispenser (Kitchen)
It was 'ignaugurated' at a party I hosted, and the 5 gal keg didn't last long! (Of course, it was a good beer...locally brewed Pacific Coast Emerald Ale.)
Be prepared: After it's set up and you've had people over, you're going to be QUITE popular! Expect comments like "I'm going to be over at your place every afternoon." Haier America should realize their best marketing ploy is satisfied customers. I've had it two weeks and Haier may be selling 3 additional units soon. OK, so what about the product rating, especially in light of all the negative comments provided earlier? Well, here's my take on it: - Set up was fairly simple, if you discount the fact that one part was missing (see below). - Quality seems to be adequate. They use quality parts, e.g., the CO2 regulator and dispensing valve. - It's keeping my second (post party) keg perfectly chilled and pressurized. (Since the first keg only lasted several hours, we can't base much judgement on that.) - It's wonderful to come home to a fresh, draft beer! - Finding a place to refill the CO2 canister can be difficult. Most commercial places will only exchange (take your brand new canister and give you a used, filled canister). I finally found a fire extinguisher service that does refills after making MANY calls. Does this make it perfect? Hardly. My experience confirms that Haier America has poor customer service. I purcased the unit a week in advance of a party I was hosting. After getting it home and setting it up, I realized (according to the manual) that it was missing the washer that goes between the CO2 tank and the regulator. I called Haier customer service the following morning and was shocked by how they treated me. The basic tone of their response was "tough luck." I would have to follow their procedures which were: 1) fax or send via US mail my purchase receipt 2) Allow them two business days from their receipt of this to get back to me 3) After doing a 'confirmation' they would send me the washer within two weeks. I was irate and told them so! I had purchased the unit specifically for my upcoming party and now would not be able to use it! Their reponse: "These are our procedures." I did two things after this: 1) I located the manufacturer of the CO2 regulator and contacted them about the possibility of getting a washer. They informed me that the regulator was redesigned and did not need a washer. Haier was supposed to include an update with their user manual (they didn't, and customer service obviously wasn't aware of this change). 2) I located information on Haier America and faxed their CEO an scathing letter telling him what I thought about spending $500 for something and not being able to use it at the function I bought it for! Lo and behold, the next day I received a call from their corporate offices saying they would be overnighting me the missing washer. I explained I had learned it wasn't needed, but the woman calling me wasn't taking any chances. She overnighted it to me anyway. Moral of the story: Make your voice heard when you recieve bad service. Anyway, my 'washerless' set up is now working fine and I'm loving the unit.
17 of 17 people found the following review helpful:
1.0 out of 5 stars
No Service No Corporate Response,
Amazon Verified Purchase(What's this?)
This review is from: Haier HBF05EBSS Draft Beer Dispenser (Kitchen)
As the other reviewers have stated, the dispenser freezes in the back and does not thaw, nor does the temperature of the dispenser work correctly, mine runs warm even at the highest setting. Although customer service will document your call in Ottawa, their corporate office in New York will not return my call. The three repair numbers customer service gave me did no good as I was also told by one repair person that Haier does not reimburse the repairs and as a result they will not come out to my home. Customer service told me twice that they have recommended to the corporate office to replace my unit, but of the five to six calls I have placed over the past two months, I have not received any calls that any progress or action will be taken. I have been trying to get my dispenser serviced since September.
20 of 22 people found the following review helpful:
1.0 out of 5 stars
Inability To Control The Temperature, Noisy,
By A Customer
This review is from: Haier HBF05EBSS Draft Beer Dispenser (Kitchen)
I have owned this beer dispenser for 11 months. In that time I have had 4 service calls all for the same problem, inability to control the temperature. At first when I got it I could not get the temperature to go below 47 degrees F. A service call was made and the thermostat and the thermocouple were replaced. It worked for about 5 weeks, and then the temperature went back to 47 and stayed there. Another service call and the same solution with the same results. It works for several weeks, and then the temperature starts drifting up. In December yet another service call for the same problem. Again the thermostat and the thermocouple were replaced. That fix lasted about four months. I thought it was finally OK. Well last month (May) it started drifting down. I kept turning the thermostat up, and the temperature kept going down after a few days. It settled at 32 degrees F, and I froze a quarter full keg, and some sodas I had in there. I got another keg and now with the thermostat turned all the way up to warm it stays at 30 degrees F. I have now frozen another keg. Again I have another call into Haier customer service and have asked for a replacement. Again, they said they will send a request to corporate and I will her from them in 72 hours. They said that five months ago I am still waiting. I owned a Danby before this. I set the temperature once and never had a problem. I got the Haier because I wanted a beer dispenser that would hold a half keg and the Danby was only good for quarter kegs. This thing is the pits. Do not buy!
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