Customer Reviews

Haier HC61FBB 61-Can-Capacity Beverage Center, Black

5 star:		(1)
4 star:		(0)
3 star:		(3)
2 star:		(3)
1 star:		(7)

 

 

Poorly packaged: arrived with a large dent in the side, perforating right through the metal. Very disappointing.

I was completely EMBARASSED by the services provided by amazon.com. I ordered this product as a 21st birthday present for my boyfriend and when the first unit arrived it was missing one leg, cracked on the top and the sides, and the sides were so bowed out that the paint had started to chip. So I, being optimistic decided to try again. While at least the second unit has all of its parts, it was still cracked, bowed, and peeling. Neither amazon nor Haiber know the value of proper packaging and handling, so avoid the stress and waste of time.

Just received this item from UPS. No additional packaging material besides the original box which was in fairly bad shape. Opened the box to find the frig. THRASHED! Dents on the corners, dents along the edges, cracked hinge cover, etc. Doesn't stop there... It appeared frig. may have been a used return! Packaging tape used to secure internal items like the door and shelves were cut open and the bottom feet were dirty and scratched as if the unit had been slid around on a hard floor.

This unit really should not be shipped without additional packaging. Otherwise, it looked nice and if not for the damaged condition looked to be built fairly well. Too bad, finding a self-defrosting mini frig. at $99 with no shipping is hard to beat.

Received a replacement via FedEx the other day... Again, THRASHED! This thing is sent in the manufacturers box only which is completely inadequate.

Have gone through the same experience as Harry M. I think the second unit I received was also used. It was so damaged it wound up scratching my existing fridge. Amazon's response was disappointing at best. They, by the reviews, have known about this problem, but continue to sell and not repackage. I blame Amazon for this problem. That said, the Product looks great if it wasn't destroyed when it arrives.

We ordered this despite the poor shipping reviews as a gift and it arrived in good condition. The box does not have much padding or protection to cushion the cooler, so it is easy to see how it could be damaged, but I am hopeful that after the September 04 comments that maybe the packaging will be improved by the manufacturer. So far, our experience has been a good one, but it sounds like we lucked out!

I too have had a hard time getting this product to arrive in any usable condition. I had two shipped to me and the packing was nothing more than a thin cardboard box. I have notified the company but i have had no response back from them?

Refrig arrived with defective top hinge breacket. On the second attempt at customer service, I got a replacement shipped in about 1 1/2 weeks.

I am still attempting to get the thermostat somewhere between frozen beer and luke warm.

I ordered this cooler so I would have more space in my refrigerator. I love it. It cools great and it holds a lot of cans. I've had a combination of beer and wine in the cooler. I never had 61 cans to put in the cooler, but I think it would hold all 61. Fairly inexpensive and works great.

The packaging on this delicate product is terrible! I was shocked to see the 1/8" cardboard and hardly any styrofoam to protect the glass and the refrigeration unit.

I am very disappointed. It's like they take the fridge, stuff it into a box the same size as it, and ship it.

No pride taken in their work whatsoever.