Customer Reviews

Haier HDN305 30-Pint Capacity Mechanical Control Dehumidifier

5 star:		(3)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(4)

 

 

This is one of the first home appliances I've purchased from Amazon, and while its hard to give a glowing review for something so mundane as a dehumidifier, I'm pleased with the way this one works.

Our basement is basically a finished root cellar, in a 19th Century home. We have work supplies, clothing, some exercise equipment as well as some musical instruments stored down there, so keeping the humidity level down is a critical need to preserve what we store down there.

The unit has a small footprint, takes up about the same space as a paper shredder. It's quiet, and in our cellar, which is probably no more than 700 sq ft, on the mid-level setting the unit fills up within about 48-72 hours, depending on recent weather (if it rains a lot, it fills up in less time).

The catch basin has a drainage hose in the event your basement/cellar has a central drain, or a swivel handle on the inside for easy removal and dumping. The fill level also leave enough room from the top so that water does not accidentally spill when transporting it for dumping. Overall a smart design feature.

I can't speak for the energy efficiency of the unit (though it seems to be rated well), but overall it does the job, and I am pleased with the product. I notice that the drier air in our cellar seems less musty then it did before I installed the unit.

Love this little wonder. It is in an unheated area and doesn't freeze up and shake like the ones from Sears. It's been in use for months with not one problem. But failed at 13 months but I can't change the star rating.

The drain hose for continuous operation is only 3 ft long. I have drainage sumps, but the optimum position would require at least 6 ft. Unfortunately the connector has an interface that will not accept a garden hose. The hose will attach, but the water ends up in the tank. So, only the original hose and connector will work.

Does anyone know if there is a longer hose available?

after 5 months it just stopped working. Currently in process of getting warranty service

I will let the accounts of the many dissatisfied Haier victims stand for themselves. Yes, haier produces junk. I will add this; they don't honor their warranty obligations, and if their customer service weren't a run-around, it would be non-existent. My Haier dehumidifirer died before its warranty period was up, and I followed Haier's instructions for intiating a warranty replacement. It has been a month since they received the package of items they requested, and they still haven't shipped a new unit. Delay, "escalation", delay, "escalation to corporate", etc., and still no action. Don't buy Haier

it's a dehumidifier, so i don't have too much to say, but i've had it for about a year, with no problems....

I purchased this item from Amazon on April 19th 2007 and used it very lightly in my finished basement during the spring/summer months and I estimate approximately 30 hours of total use. It has stopped working for no apparent reason. When I turn the knob to on I hear a small click but nothing happens, totally dead. Reservoir is completely empty and float switch is functioning properly. Very unhappy with this product and it's the first and probably last Haier product I will purchase.

This dehumidifier has worked perfectly since I purchased it three years ago. I'm extremely happy with my purchase and have no complaints. I researched all dehumidifiers before I purchased this Haier and depended on reviews like mine to make the final decision. I made the right choice.

We purchased this model on May 30, 2008. It seemed to run good last year, but does not work this year. The compressor does not work. I do not consider dehumidifiers to be disposal products so strongly beleive they should last longer then 1 year.
It should also be noted the unit when we bought it said it was energy star. However, when applying for our energy star rebate, we came to find out that it had been removed from the list a more then a year before we purchased it. False advertising if you ask me. When contacting their customer support about that they had NO clue what energy star meant. The lady said ALL appliances are required to be energy star. In all dealing with Haier has been a pain and I would not buy another one of their products.