Customer Reviews

Haier HNSB02BB 1-2/3-Cubic-Foot Freestanding Refrigerator/Freezer, Black

5 star:		(2)
4 star:		(4)
3 star:		(0)
2 star:		(3)
1 star:		(5)

 

 

Terrible product, arrived damaged, packaging was a joke...More off putting was Comparashop's terrible customer service. I was given the run around for two weeks, never got return phone calls, put on hold for up to 45 minutes and disconnected, dealt with extremely dull witted people who never had any record of who I was each time I called. After awhile they turned on an answering machine with no live customer service reps to speak with. Finally, resolved it through Amazon directly...do NOT use Comparshop unless your into pain and suffering.

Bought this for my office, and I am very disappointed. It is not cold at all. Do not bother storing dairy products in this, they will just go bad.

This was the perfect size for my office. Loved that it didn't have wasted space with a freezer that I wouldn't use. Problem is...it died. Warranty good for 12 months and mine is 18. So it cost me about $6 a month to own. Not too bad I guess but I wouldn't do it again! I won't buy another Haier!

Temperature: So far it's kept my ice cream at a smooth, frozen state, and the rest of my drinks cold. This is at the highest setting.

Noise: It's not quiet, but it's not unbearably loud either. I have the fridge right by my bed and have no trouble sleeping at night. In fact, if you live on campus like I do, this fridge is going to be the least of your problems noise-wise. I can barely hear it half the time, unless it's dead silent (which it never is on campus).

Space: The dimensions of the freezer can be frustrating, because it's not high enough for most ice cream containers. It can hold ice cream sandwiches and popsicles and frozen dinners just fine, but I have to repackage the ice cream I buy to make it fit.

Shipping: Here is where the most caution needs to be taken. The original packing of the fridge really terrible. The box has no bottom, so when you are transporting it, it's really easy to damage the bottom of the fridge. I suggest transporting it yourself or choosing faster delivery. Make sure to wait 24 hrs before plugging it in.

Overall, this is a good fridge for a college dorm room. The price is affordable and the size allows it to fit just about anywhere. It's also light enough for one person to carrying it short distances. But if you are not living on campus and have the money to buy something larger and quieter, then do that instead.

AVOID THIS COMPANY!! My unit arrived broken. Haier customer service was rude & obnoxious. They were completely unapologetic & seemed to go out of their way to be UNHELPFUL. When I finally bullied them into action, they wanted a full week to send out a service man who may or may not have been able to fix it. I spoke to both customer service and corporate, both were extremely rude and entirely useless. What's more, neither one had the decency to so much as apologize. NEVER AGAIN.
This was every internet buyer's nightmare!

Before I bought this product I read reviews that said that this refrigerator never gets really cold no matter what setting you put it on. I also read that milk would go bad.
But I (foolishly) bought the product anyway, and have learned from first-hand experience that this fridge (1) is just barely cold enough to keep meat from spoiling, (2) is not cold enough to keep frozen dinners frozen, and (3) will not keep milk from getting sour.
I could not afford anything more at the time (price was great!), and I still have this product --just to keep soda and water 'chilly'. But I hope to get a real refrigerator within the next few months.
If you can afford something better, don't buy this product.

Bought this thinking I could use a simple fridge for my dorm room. It worked great for about 5 months, and then nothing happened. I checked with Haier and they said without the original receipt I couldn't get a replacement. So now I have a big black box that is totally useless to me. Bargain yes, but it's just not worth it to waste the money. I can't recommend it.

This mini fridge is good for the price. It's cool enough to keep beer, soda, etc. cold but the freezer part is not quite cold enough to keep things frozen. We put a few ice cream bars in there and they did melt a bit.

Product does everything it promised and everything I expected. I think it was well worth what I paid for it.

terrible buy and waste of money. never worked when plugged in.had to send it back. motor was working when plugged in but it never cooled. lesson learned, buy a popular brand name fridge.