Customer Reviews

Haier HNSE05BB 4-3/5-Cubic-Foot Compact Refrigerator/Freezer, Black/Stainless

5 star:		(3)
4 star:		(4)
3 star:		(5)
2 star:		(4)
1 star:		(3)

 

 

I purchased this refrigerator for my office. It is to be shared by a group of 5 people, so I wanted one that was a little bigger than the typical compacts. I paid for overnight deliverly as others had suggested. The unit arrived in a box that had been previously opened. I was a bit worried when I removed the item from the box. It had some large dents on the side, but was otherwise ok. Once I plugged it in, I realized there were bigger issues. The motor was very loud and was cycling constantly. It would run for seven minutes and then would be off for four minutes, then on for seven, off for four - yes I actually timed it. Everytime the unit came on it startled me. At first I thought that once the motor broke in, that it would become quiet. That did not happen. After having the unit for 24 hours and spilling a cup of coffee on my desk from my rattled nerves, I called Amazon for a replacement unit.

The new refrigerator arrived the next day. Once again, it arrived in a box that had previously been opened. The replacement had a large dent on the door, but otherwise works great. It is so quiet. I barely notice it when the motor is running. What a difference! I actually check it on occasion to make sure that it is working because I don't notice it at all. I switched doors with the first refrigerator and now I have a unit that has no significant dents and it doesn't interrupt my work environment. The actual refrigerator is nice looking and has a lot of interior space. After the experience with the first one, I am a bit concerned about the reliability, but for now, I am satisfied.

Well I hate to be the one to leave a bad review, but I must. My husband and I bought this fridge and received it 2 wks. ago. Yesterday, my husband noticed that it was not making any noise and realized that the insides of the fridge were no longer cool. The compressor was so hot that it could not be touched. We unplugged it and let it cool down and thought that it would maybe come back to life. No such luck! It's dead.
I have requested to send it back but I no longer can find the packaging slip so that I have the address to send it back to. We will see how returning it goes, but for that kind of $$. I just hope that they take it back and give me a refund.

This was a replacement for one we had in the garage (man den). It's actually better because it has more space to store beverages and it seems to keep them much colder. I'm very happy with this fridge.

The first one came in damaged (most likely during shipping). The box had several holes in it and there were dents in the door, top and side of the unit. I called Amazon the next day and they were great in handling the replacement and the return of the damaged one, they sent the replacement out right away. I think we had it two days. Amazon arranged for UPS to pick the damaged one back up and said that UPS would call me to schedule a pickup.

The only thing negative thing (which really isn't that bad) is that although I was told that UPS would call me to schedule a pick up, they never did. I then received an email from Amazon saying that I only had a few days left to return it or I would be charged again. I immediately contacted them and told them that UPS never called and they handled it again right away. UPS never called to shedule a pick up again. However they did finally leave a pick up tag at my door one day saying that the next day would be their 3rd and final attempt! I didn't even know they did a 1st and 2nd attempt.

I have to say that Amazon's Customer Service has really been great!

I ordered this fridge for use in my office. I've had it for a week, and I have nothing negative to say about it. Excellent capacity, nice looks, adjustable glass shelves, and a nifty built-in soda can dispenser. It's also nice and quiet: it sits right behind/next to my chair, and it never distracts me. I had it shipped overnight (it was in stock last week), and it arrived in perfect condition. So far, so good!

When it arrived, the box was open and torn. As soon as we opened the box the rest of the way, the top of the fridge was very obviously dented in, we're talkin a good inch and a half dented. But since it's for our bar area we decided to keep it. It has a lot of space and gets cool quickly, but does make a bit of noise. I probably wouldn't buy from this company again though. For it to be that damaged when it arrived doesn't bode well for durability.

The unit seems to work o.k. It is noisy & seems to cycle on & off more than one would think it should. When the unit arrived, the freezer unit had come loose & we had to reattach it.

Purchased for a shared office location and other than the small freezer issue others have mentioned, it is a good value for the money. I see it getting plenty of use over the next few years. Mine did arrive rather scraped up, but it was not worth the hassle to send back, or I'd rate it a 5.

Fridge is big and great for the money but the hinge front arrived vusablt cracked

I purchased this for the office in April of 2008; it stopped working about three weeks ago. I am waiting to hear back from Amazon... Not sure if there's any kind of warranty, but it stopped working after a little over ten months of use.

I purchased the faux stainless steel version of this for fundraising at the school I work at to keep water cold. After reading several reviews, I decided to buy this item in person at a store versus taking the risk of shipping it. Upon opening it, there was no damage and works fine. I suppose to trick to let it stand upright for at least 24 hours before plugging it in just in case it got tipped during the move. I let mine stand up for 48 hours, and haven't heard the compressor since first plugging it in.

Glass shelves are a nice touch, and comes with a drip tray for the freezer unit (very small). I was expecting a little bit bigger, but enough to fit two ice cube trays or a box of popsicles.

Can dispenser is very handy and maks storage easy. Can easily fit 2 liter bottles and other taller items that the smaller fridges do not.

Cons
1) This thing is bulky. Do not attempt to pick it up yourself because their is a good chance you'll drop it or shift it in a way that may damage yourself or something else.

2) Compressor does emit a "doctor's office" sterile smell.

3) Stainless front chips easily. There are specles of white from where the "stainless" chipped off. It's not real steel, but it looks cool enough.

Overall, it's a compact fridge that's on the cheaper side of things. Keep it 2 inches from the wall and from anything else, and you'll be all set. Enclose it or shove it against a wall, this thing will break on you in an instant -- much like any other compact.