5 of 5 people found the following review helpful:
1.0 out of 5 stars
So disappointed, even after a replacement sent, July 28, 2009
This review is from: Haier HVTB40DPABS 40-Bottle Thermal-Electric Dual-Zone Wine Cellar (Kitchen)
My husband & I got this cooler as a Christmas gift for ourselves. It is a nice looking unit that has dual cooling zones. At first, it cooled the two seperate zones wonderfully. We were very happy with it. At exactly 3 months, it stopped cooling; well, actually everthing just stopped.
We went through the channels of repair. Guy came out, ordered a part, came back, but said what they shipped wasn't going to work. He called Haier who stated that there was no longer a part, a cooling part, to replace on this unit. After we cut off half the cord & peeled off the determined sticker on back of unit, we mailed it all in, along with receipt and earlier repair number, etc.
It took a bit of patience (1 1/2 - 2 months from beginning to end), BUT a 2nd, new wine cooler was shipped to our home. We were very happy to see that Haier actually followed through!
Unfortunately, although it runs, it will not cool either section below 58 degrees. We personally like our wines chilled a bit more. It is summer here now & we keep our home temp at 77-78 degrees, but we still expect the cooler to be able to cool to the recommended 47-52 degrees. Maybe it will do better when winter arrives & we knock our house temp down to 68, but still.... Just seems like a waste of money & something else to take up space.
We are both just very disappointed. Not sure that we want to go thru the whole replacement process again (or if they will even honor it twice). Seeing that other reviewers are less than satisfied also, just avoid this model altogether.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
5 of 5 people found the following review helpful:
1.0 out of 5 stars
Haier wine storage unit not recommended, July 22, 2009
This review is from: Haier HVTB40DPABS 40-Bottle Thermal-Electric Dual-Zone Wine Cellar (Kitchen)
I have owned this wine storage unit for several months now. I live in Sacramento Ca. My first storage unit was a Magic Chef, and that unit was able to keep the wine at a constant 55 degrees. When I first set up the Haier unit in my house it was able to maintain a constant 58 degrees... but that was in the spring with indoor temperatures of around 72 degrees. Now that we are in the midst of a Sacramento summer when I keep the house at 78-80 degrees, the Haier runs continuously and fluctuates between 61 and 63 degrees, despite the thermostat being set to 58 degrees. Apparently the unit cannot maintain a temperature that has a differential of greater than about 18 degrees from ambient room temperature. If you keep your house at or below about 72 degrees this unit will work for you. It is quiet, sleek and attractive. I found the workmanship and materials to be as good or better than competing brands of the same price. My only regret is that it cannot maintain 55 degrees in a typical room temperature in central California.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
4 of 4 people found the following review helpful:
1.0 out of 5 stars
C Diaz, July 28, 2009
This review is from: Haier HVTB40DPABS 40-Bottle Thermal-Electric Dual-Zone Wine Cellar (Kitchen)
We purchased this product through Amazon and we have had nothing but problems since. The wine cooler arrived missing one of the leveling legs. Once we had it set up the bottom portion would not cool. We contacted the manufacturer and they sent out a service man and he determined it could not be repaired. We contacted Haier and we were told to clip so much of the electrical cord and peal the stickers off the back and send these items to Haier certified mail. Once they receive it they will ship us a new machine. We have now found out they won't be replacing it and are now offering us a refund excluding our original shipping costs. I will never purchase another Haier product since they are not able to stand behind their products.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No