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on November 30, 2014
The worst washing machine I have ever used in my whole life including washing machines at a laundry mat. Stay way from this machine at all cost! They break too often. Good thing I had a warranty protection. When the warranty is up the washer will go in the trash.
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on August 12, 2014
DEFINITELY A GOOD PURCHASE
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on July 15, 2014
Bought this in February of 2013 not from Amazon but hey, you need sompleace to vent and hopefully somebody will read about this before buying one themselves. The water pumpe broke within 6 months of purchase. No problem, the company sent someone out within 3 weeks (a little long but not crazy) and the guy replaced it. Fast forward another 8 months, pump breaks again (this would be the replaced pump). Now the 1 year warranty is up and Haier wont do anything to fix it. I brought up the point to the supervisor on the 1800 number that installing a defective part or having adefective person install said part should extend the warranty for that part. Haier wouldn't do anything, not even ship a replacement part for me to hire someone to install. Very dissatisfied, won't nbuy anyhting from this company again.
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1 of 1 people found the following review helpful
on February 19, 2013
We purchased this unit in June of 2012 after coming home to our old (very old) unit officially dead after months of it limping along. We've now had this washer 7 months with mostly good service. The occasional need to reseat the clothing in it for balance issues but over all it was a steady machine, if unable to wash the capacities it claimed to handle.

When I got home Friday evening we found the washer still on rinse even though we had been away from the house for 8 hours! After much searching online we tried to remove the cloths and restart the cycle to see if that would correct the issue as well as a few other tips for washers than won't drian. It however did nothing. When I tried calling afterwards I found I had to wait until Monday. When I called Monday, no one answered. I called back today and they said they set me up for service but it could be as long as two weeks out before anyone actually comes to fix it. I was giving information for the local in-home repair company whom my problem had been referred to. However, when I called them I was unable to set a time 'claiming' their system was down. I am being forced to wait again for further service.

Poor quality and poor customer service is all you will find buying this Haier product! Avoid it like the plague.
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on February 5, 2013
Very good washer,I have had no problems,purchased 4 months ago.The sales person @ ABC wearhouse tried to talk me out of this washer to sell me a whirlpool, I am glad he din't.
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1 of 1 people found the following review helpful
on December 11, 2012
Verified Purchase
I was so excited to get this washer that I used it as soon as it was set up. I should say that I tried to use it. It filled with water and that was it. It would not empty. We had to empty it by hand. We went through all the trouble shooting suggestions to no avail. I called customer service and they tried to find someone to come look at it and possibly repair it. That did not happen. I finally called Amazon and was referred to the retailer. The retailer was the one that truly helped. Melissa arranged for the washer to be picked up so that we can get a refund. It has been a month in the making.
It may be a great washer but I have no way of telling. All in all it was a bad experience to say the least. Well, except for Melissa. I need to add that this has been my only bad experience from working with Amazon. I will not give up on them.
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on December 3, 2012
Verified Purchase
This unit has not worked properly since we recieved. There has been a repairman out to fix it and now we are waiting on the second time for repair work which has taken over 2 weeks to schedule, which has left us with no washer for that long period of time.
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1 of 1 people found the following review helpful
VINE VOICEon October 19, 2012
I don't need the fancy washers and driers so this was perfect for me. It has sturdy knobs which was why I had to replace my old one. It has the usual settings for heavier and lighter loads and quick clean and extra clean. No issues, works great. This is the first time I've ever bought a Haier appliance. If I don't encounter any problems in the future with this machine, I will consider their other appliances when things need replacing.
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1 of 2 people found the following review helpful
on September 7, 2012
I just received this today. It was super easy to hook up - took less than 10 minutes. At first I thought there was something wrong with it because of how it cycles - especially during the rinse/spin cycle. So far I love it a lot. The tub is very large. The digital controls are also pretty neat.

My only reason for the 4 stars is because each load takes just over an hour. I have yet to try the quick wash cycle.
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10 of 11 people found the following review helpful
on August 31, 2012
Verified Purchase
UPDATE: I finally gave up. The blade could not be replaced and was tearing up my clothes, and Amazon could not replace the unit, so it has been submitted for return. Really unfortunate considering I try to purchase from Amazon any chance I get, but instead I found an LG Washer on ApplianceConnection.com that was originally $775 marked down to $600 w/ Free Shipping. Oh well. I hope others have more luck with this than I did (and based on reviews, they seem to). [END UPDATE]

I purchased this washer based on the seven prior reviews, which all praised this unit's performance. I have had the washer for 36 hours now and can hardly express my disappointment. I will preface my two major issues below with the fact that I did indeed contact Amazon and, much to my poor luck, I purchased the last of the units they had in inventory which means I cannot receive a replacement. This is very disappointing as there are no other washers in this price point with anywhere near the quality of reviews that this unit has. So, that leaves me with a lemon of a washer to deal with now since Amazon won't replace it.

1) Arrived with snapped inner blade - The inner steel drum has your typical old-fashioned 'blade' system to clean and turn the clothes. This is what gets your clothes washed. After installing the unit, I opened it up to find the base of one of the three blade snapped off. Not only will it not effectively wash the clothes on one of the three thirds of the unit now, but it has left a sharp shard of plastic where it was cracked off that would rip holes in any clothes I wash. I have covered this shard at this point because, well, I need my clothes washed - even if only at 2/3rds its effectiveness.

2) The unit does not remove water from the clothes on predetermined spin cycle. In the five loads I have washed, each has left all clothes in the load drenched in water - the equivalent of me jumping in a pool fully clothed. The spin cycle does not remove this water in its predesignated speed/length. I cannot tell whether it is the RPMs (or lack thereof) or length of spin that is causing the issue (or combination of the two), but whichever it is, it forces me to run a second spin-only cycle just to drain a little more water out.

I am thoroughly disappointed in this product. I have several Haier appliances around the house and while I will never confuse them with top-of-the-line manufacturers, they always do the job. This unit has been a disaster, one that Amazon cannot rectify for me at this point.
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