Customer Reviews

Hamilton Beach 47114 BrewStation 12-Cup Coffeemaker, Black

5 star:		(28)
4 star:		(13)
3 star:		(8)
2 star:		(19)
1 star:		(21)

 

 

I decided to purchase the BrewStation despite the mixed reviews, because I really liked the coffee maker's concept. Unfortunately, I received one of the defective products like the ones I had read about. Within 2 days of using the coffee maker I began to have problems with the clock. The clock would shut off for no reason, and one time it just went haywire and started flashing random numbers/symbols. At times this clock's behavior would interfere with my being able to get brewing to start.

The other concern many people seemed to have was with water measurement. I was initially surprised with concerns re: that issue (how could it be THAT confusing?)...but it is. The numbers on the back of the pot do not match up with the numbers on the front. It is a guessing game. I have yet to make a batch of coffee that is at the cup amout I thought it would be - and therefore at a strength I'd like it to be.
After just one week and numerous problems, I called Hamilton Beach. The customer service agent did not seem the least bit surprised about my issues. I too was asked to cut the electrical cord off and send it in to receive a new unit, but now I have to wait for another machine to arrive.
On the positive side, I did enjoy the features that inspired me to purchase the product despite the reviews (the warmer and the despenser). Hamilton Beach also gave me no issues re: getting a new machine.
If I had to do it all over again, I would not have purchased this machine. Despite many positive reviews...it seems too much of a gamble.

i use this at work for myself and a few friends. We make two pots a day and the coffee maker has worked perfectly for a few months now. Its pretty quiet, but the coffee tends to be very hot! the longer it sits in the coffee maker the hotter it gets. Overall, i'm very happy with it.

I've had this coffee maker for almost a year now and I have no problems with it. I have the black one (white and silver are available) and the plastic water indicator does get stained by the coffee but cleans off easily. The inside metal plate should also be kept clean daily, simple wipe down helps both metal warming features stay clean. There is one important item to mention during cleaning, to avoid drips you should open the trigger & let warm water run through it, where the coffee drips or you will end up with leaks when the cup is pulled away because the trigger will stick (from old coffee). Finally, I use the programming feature dailyand I find it is easy to program in different times (if needed) and it has a good indicator letting you know it is already set. It's not meant to be a professional coffee maker as far as flavor, so if you know you will get good average coffee and if that fits your needs, you should also be satisfied with this maker.

I have had this coffee pot for a little over a year and I don't use it every day. In that year the following has happened
1 The logo wore off
2. The rubber stopper shrunk resulting in the pot dripping coffee all over my counter top
3. It has lost it's ability to make hot coffee

I just threw it out today and am now looking for a more dependable machine

I didn't look for a coffee pot without a carafe, but when I saw it, I decided to give it a try. What I found, I like.

This coffee pot lets you dispense coffee one cup at a time. You still brew it a pot at a time, however, it dispenses the coffee one cup at a time as you need it. Just press your coffee cup against the silver button (kind of like a soda machine at a restaurant). The coffee stays inside of a removable bucket and is kept comfortably warm.

I haven't had a single drip from this unit that wasn't as desired - right into my cup!

One advantage that was unexpected was that this unit is kid-friendly. We never considered asking our 8 year old son to get us a cup of coffee because the weight of a full pot of steaming hot coffee would be too dangerous. However, without a carafe, this isn't an issue. Our son is perfectly comfortable with pushing a single cup against the silver button to dispense one cup at a time. Ahhhh!

Finally - convenience. This machine couldn't be much easier to use. There is a large plastic bucket with a handle that sits inside the unit. Just pull up the handle and fill it with water and dump the water into the unit. Then, put the bucket back in. Add a filter and push the "On" button. There ya go. To clean it, just remove the bucket. In the days of latte and frapuccino, there's something refreshing about drinking out of a bucket!

I recieved one of the defective ones. It frist started with no current to the coffee maker .By unplugging and plugging back in several times ,I would finally get the clock blinking again .Then its other symptoms of the faulty electrical supply ,it would stop making coffee when only a 1/3 of the pot was brewed ? I would have to restart the brewing process at least 3 times B/4 a fulll pot was brewed ! Hamilton Beach seems to think everyone has a back up coffee maker laying around .They tell you to cut off the cord and send it to them and if you are lucky you may have a new one in 3-4 weeks. In my case I would have to go out and buy a second pot ,while waiting for my replacement ! Thanks to customer service from amazon.com ,they have come up with a differant way to make this customer happy. If I had it to do all over again ,even though I like the potless design of the Brew Station ,I would wait till someone else made a more reliable and better quality built machine ! When they sent me the instructions to cut the cord and mail it to them along with shipping charges for the new maker, I was left speechless and now to find out this is a factory defect ,on what appears to be on a significant amount of these coffee makers ,I believe they have alot of gall making the comsumer pay anything ,for replacement. Has Hamilton Beach ever heard of the two words "class action" ! I will never buy another Hamilton Beach product again. I thank amazon.com for great customer service !
Sincerely Nick

We received the Hamilton Beach BrewStation 12 Cup Coffeemaker as a gift from my sister-in-law. She loved hers and had used it for a few months so she bought one for us. Shortly after buying this for us, her coffeemaker started leaking. She thought it was just worn out from the six months of use and purchased a different type to replace hers.

We used our BrewStation for the first time yesterday. The night before, I set it up and programmed it to make coffee at 5:00 AM - perfect, we could get up and have coffee already made. It worked great. A minor problem is that I enjoy coffee throughout the morning and the coffeemaker shut off after two hours. Not a big deal in the grand scheme of things, I just turned it back on and life was good.

Now before I go on with my story, I need to explain how this coffeemaker works. You pour the water into the first reservoir (for water only) using the coffee tank to measure the amount of water. The coffee tank is placed back on the coffeemaker and the coffee filter and coffee is placed in a basket that fits on top of the coffee tank. The coffee is made and held in the coffee tank. To dispense the coffee, you place your cup below the tank and push on the dispenser button with your cup. Coffee pours right into the cup. Great idea, too bad it doesn't work as well as the concept!

Today coffee was brewed at 5:00 AM again. That's the only thing that worked well. When my husband tried to get a cup of coffee it poured out and would not stop. The cup overflowed, the coffee ran all over the counter and continued to flow until he unplugged it and put the entire coffeemaker in the sink. It finally stopped pouring out when it ran out of coffee. I've cleaned the coffee tank and it continues to pour no matter what I do. Since this coffeemaker runs just under $ 50, the twelve cups of coffee we've made with it very expensive!

I've emailed Hamilton Beach and am awaiting an answer to this dilemma. I need to purchase another coffeemaker today and it definitely won't be a Hamilton Beach brand. I can't afford to purchase a new coffeemaker every other day!

My advice is to purchase a different brand and stay away from this one. Unless you don't have cups and want to slurp your coffee off of the counter!

I received this Coffee maker as a Christmas gift in 2004. We have used it almost daily for the past 15 months. The past few days it became evident that the coffee was not remaining warm. I checked the keep warm plate and it was cool to the touch. Made another pot of coffee and checked the keep warm plate soon after the coffee finished brewing. It was again cool. My husband disassembled the pot and checked the keep warm unit on his meter and found that it no longer worked. I think 15 months is a very short life span for a coffee maker costing [...] +

I purchased this coffee pot yesterday and thought it looked kind of neat. No pot to mess with. One handed dispensing. Cool. I have a two year old and a baby on the way. Nothing helps like an extra hand. Well, I had my coffee this morning. It was nice, hot and tasted good. I didn't empty it before I ran out to do errands. I returned to a really nice sized puddle on the countertop!! Cleaned it up and just for kicks, left it to see what would happen while I was gone for another two hours. BIG Puddle. I am packing it up to return tonight. Great theory from Hamilton Beach, needs big improvements.

We've had ours for about a year now, and make coffee daily. We usually leave it warming for at least 3 hours. This makes the best-tasting coffee we've ever had (and we've had some pretty expensive coffeemakers) and it never tastes burnt. We grind our own, so you know we really enjoy our coffee.

We've never had any problems with it leaking.


It's relatively easy to clean. I highly recommend it.