Hamilton Beach 47374HB H.B. DIGITAL BREW STATION 10 CUP BLACK: Amazon.com: Kitchen & Dining

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Hamilton Beach 47374HB H.B. DIGITAL BREW STATION 10 CUP BLACK
 
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Hamilton Beach 47374HB H.B. DIGITAL BREW STATION 10 CUP BLACK

by Hamilton Beach
2.6 out of 5 stars  See all reviews (51 customer reviews)


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Product Features

  • One-hand dispensing--no carafe, no pouring, no spills
  • Coffee stays fresh longer, Wake up to just-brewed coffee every morning
  • Gentle warming heater --keeps coffee hot without scorching flavor
  • 2 hour automatic shutoff
  • Never break another glass carafe

Product Details

  • Product Dimensions: 9.2 x 14.7 x 11.5 inches ; 6 pounds
  • Shipping Weight: 7.7 pounds
  • ASIN: B000R4J96K
  • Item model number: 47374C
  • Average Customer Review: 2.6 out of 5 stars  See all reviews (51 customer reviews)
  • Amazon Best Sellers Rank: #71,750 in Kitchen & Dining (See Top 100 in Kitchen & Dining)
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Product Description

Features: One-hand dispensing--no carafe, no pouring, no spills. Coffee stays fresh longer. Wake up to just-brewed coffee every morning. Gentle warming heater. No hot plate to scorch coffee flavor. 2 hour automatic shutoff. Never break another glass carafe.


 

Customer Reviews

51 Reviews
5 star:
 (13)
4 star:
 (6)
3 star:
 (3)
2 star:
 (7)
1 star:
 (22)
 
 
 
 
 
Average Customer Review
2.6 out of 5 stars (51 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

14 of 14 people found the following review helpful:
1.0 out of 5 stars it leaks!, January 3, 2009
This review is from: Hamilton Beach 47374HB H.B. DIGITAL BREW STATION 10 CUP BLACK (Kitchen)
When I first reviewed this product, I had used it for nearly 2 weeks and was satisfied. However several days ago I noticed the coffee maker was making an odd noise when brewing. I realized that the machine was leaking and dousing the heating element with water, making lots of concerning hissing and crackling noises. The water then leaked out the bottom as well. I only wish I'd read the reviews before I purchased this machine.

UPDATE: I contacted Hamilton Beach and the customer service lady said that reports of leaks were common, so they sent me a new coffee maker. Too bad the new coffee maker leaked as well! It had the exact same problem of leaking on the heating element and out the bottom.

I called again to ask for a refund and they refused. Instead they are sending me a 3rd coffee maker. Now suddenly this second customer service lady insisted that leaks were not a common problem.

Also, I have noticed that there are new 5-star reviews of this unit which claim that those of us who left 1-star reviews are "lazy" or that the leak is "user error". One has to wonder why these reviewers are taking this so seriously, and why they're using their reviews to attack others.

Long story short, I highly recommend you save yourself some trouble and some money - avoid this machine!
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12 of 12 people found the following review helpful:
1.0 out of 5 stars Will likely burn your house down!!!, March 4, 2008
After about 3 months the switch started clicking inside when it wasn't in use. At first I thought nothing of it. Then I started noticing it was hot when I went to make a pot of coffee even though I hadn't been home all day. As time has passed (over the course of the last month) the heat (when off) has been rising. This is ironic since it wouldn't make a "HOT" cup of coffee in the first place.

I've been unplugging it recently when I'm not using it to be safe while waiting for my new one to arrive (definitely not made by HB) and in the past week I've forgotten to unplug it twice. I've come home to open it to STEAM and IMMENSE heat to the tune of the used filter being black at the top from being cooked. I would definitely stay away from this lest you want a fire to erupt. Today marks the last pot of coffee I'll have from this coffee maker.
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8 of 8 people found the following review helpful:
1.0 out of 5 stars Can you say "junk"?, January 26, 2009
This review is from: Hamilton Beach 47374HB H.B. DIGITAL BREW STATION 10 CUP BLACK (Kitchen)
I got the coffeemaker for christmas '08, it is now Jan. 09 and it will not dispense coffee with the urn thing on the maker, you have to remove it from the base and quickly place it over the cup b/c it starts pouring coffee. you don't have to worry about getting burned b/c the coffee doesn't stay hot in this thing anyway, so SAVE YOUR MONEY! THIS THING IS JUNK!
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