75 of 76 people found the following review helpful:
4.0 out of 5 stars
Your money's worth, April 21, 2004
This review is from: Hamilton Beach Stay or Go Coffee Maker with Thermal Carafe and Two Travel Mugs (Kitchen)
I was sold on this unit for its price. The thermal carafe and travel mugs alone are worth more than its list price. A friend of mine has this unit, so I felt comfortable purchasing it. First off, to address some concerns, there is indeed trouble with dripping as noted in previous reviews. However, I don't feel that it's an unusual amount, considering this is a drip coffee maker. After my first few pots, I was able to minimize dripping to the point where I don't need to clean up after myself. Secondly, the issue of turning the coffee maker to fill the resevoir. I've found that I have no trouble filling it from the front. I can understand why people are having this trouble. It's a tall unit. It takes a bit of coordination. Finally, previous reviewers complained about the taste. I did a very standard cleaning, have not used the water filter, and have had no troubles with taste.
Con:
1. The unit is big and tall and is awkward on the counter.
2. Its capacity is 8 cups.
3. The cup indicator is on the INSIDE of the water resevoir and is hard to see, especially when filling.
4. It does drip. I can't deny that. But it is manageable.
Pro:
1. The thermal carafe is excellent. Preheat and you will have perfect hot coffee for 2-3 hours.
2. The travel mugs are handy. The 360 deg drinkability is surprisingly useless to me, but to each their own.
3. Clock timer is handy.
4. Easy to clean and easy to use.
Overall, I'd have to say that with its deficiencies, it's still the best value. The thermal carafe and the travel mugs alone make this coffee maker a good purchase. I'd recommend it if you're in the market for a thermal carafe coffee maker.
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43 of 44 people found the following review helpful:
5.0 out of 5 stars
The NEW version is great. Avoid the early models., February 25, 2006
This review is from: Hamilton Beach Stay or Go Coffee Maker with Thermal Carafe and Two Travel Mugs (Kitchen)
After eight months, we're still really happy with this purchase. I grew up with Mr. Coffee coffeemakers and I was loyal for many years - mainly because of the price but also because I just assumed that all made-at-home coffee tasted the same. When the last one began to die (the dreaded leaky reservoir syndrome), I hopped online and began to read reviews.
We wanted a unit with a clock and an automatic timer. After reading several reviews however, I added a thermal carafe to the list. Even with an auto shut-off feature, the Mr. Coffee would burn the coffee after an hour or so. We also did not want to spend more than $40-$50, but this changed quickly when I realized how pricey coffeemakers had become. The final criterion was that it had to be somewhat attractive.
Pros:
(1) Taste. There is no other way to describe it. This thing makes coffee that tastes like it was brewed in a nicer restaurant. It might be the cone filter. Even visitors comment on our coffee. We just buy a pre-ground, name-brand Colombian coffee and use tap water. There is no good reason why it should taste this good. It has to be the coffeemaker.
(2) The thermal carafe keeps coffee hot for hours. When preparing coffee to brew for the following morning, steam rises from the old coffee that I dump. It's probably not hot enough to drink but it's still impressive.
(3) The carafe handle is thick and sturdy. There are no flimsy parts.
(4) Nice aesthetics. The black-and-brushed-aluminum design is a nice look.
Cons: (very minor)
(1) Only 8-cup capacity. Not as big a deal as we thought it would be.
(2) LCD clock display instead of LED display. I like being able to see the time in the dark and Mr. Coffee was always good about this. However, our new microwave has an LED clock so it worked out. Perhaps they could backlight the LCD.
(3) The removable coffee filter basket has a swing-up handle, which means you need to use both hands to dump it. The fixed handle on the Mr. Coffee allowed one-hand dumping.
(4) No Pause-and-Serve feature. You also have to wait a minute after it stops brewing before removing the carafe (the light turns off when it is safe) or else risk being dripped on. Again, it's not anything we run into frequently but it's worth noting.
Miscellaneous:
(1) Comes with two thermal mugs, but we have never used them. Note that the earlier models came with plastic-lined mugs that had a novel 360-degree drinking feature. We discovered this when we accidentally bought one without the clock feature at a deep discount store (I didn't read the box in the store). We returned it and bought the higher-end unit online. The new mugs are insulated aluminum and now have standard sliding-style openings.
(2) Comes with a fancy water filter - again, we've never used it.
(3) Cone filters. These initially scared me. I have used basket filters all my life and I was afraid that cone filters needed to be folded by hand, like back in chemistry class. Today, cone filters are pre-formed and my phobia is cured.
(4) The unit is 14-1/2" tall. It fits under our cabinets easily although one reviewer said it wouldn't fit under hers. Measure your counter space first.
(5) Coffee pours onto and through the carafe lid via two holes. The bottom of the carafe lid has a rubbery o-ring that requires frequent cleaning or else it will stain (but it snaps on and off very easily). Arrows on the carafe lid indicate when it is open or closed. After a few weeks though, you learn the positions by feel.
(6) Last but not least, there are three ways to make coffee spill onto your cabinets if you are not careful (I've done each once):
a) Overfilling the reservoir - it is oversized for when you use larger mugs, but the carafe only accepts 8 cups, so don't fill past the "8-cup" mark!
b) Don't forget to pour out the old coffee first, which is easy to do with a non-see-through carafe.
c) Always screw on the carafe lid until it stops turning; otherwise the coffee won't drain through properly. However, this is hard to do because the carafe fits in so snugly. If the lid is screwed on only half-way, the carafe won't even fit in under the unit.
In a nutshell, Stay-or-Go makes great tasting coffee and usually costs less than $60 for the high-end model. Just make sure you get a newer model since the early (2004) models seem to have had design problems. And while it is not perfect, four stars are just not enough, not at this price.
UPDATE: The age of the model is distinguishable by the travel mugs. The older model had mugs with protruding handles (as in the current photo on Amazon); the new models contain travel mugs with no handles, just a rubberized grip ring around each mug.
UPDATE 2: The photo on Amazon is now updated to show the new mugs (without mug handles), as of August 2006.
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20 of 21 people found the following review helpful:
2.0 out of 5 stars
Many plusses, with a big minus, April 24, 2006
This review is from: Hamilton Beach Stay or Go Coffee Maker with Thermal Carafe and Two Travel Mugs (Kitchen)
We bought this coffeemaker as a replacement for a Black and Decker space saver coffeemaker which was driving us crazy (very messy to pore a cup of coffee, with a lot of dripping). Compared to that coffeemaker, the Hamilton Beach model is much better and much less messy to use. However, we have owned the Hamilton Beach now for approximately one month and have problems getting and keeping the machine turned on. The "auto" function sometimes works properly and sometimes doesn't, so my husband never knows if he will have coffee to take to work with him in the morning or not. And when I turn the machine on, sometimes it stays on and sometimes it immediately clicks off and I have to keep pushing the "on" button until it eventually stays on and brews a pot of coffee. At any rate, we can get a "free" replacement by sending the manufacturer the plug from this machine, along with a check for $7.50 to cover shipping and handling for the new one. I understand the reasoning behind the replacement policy, and am happy to have a warranty which allows me to get a replacement, but it a little galling to have to pay the additional $7.50 on top of the cost of the coffeemaker we bought only a month ago. I am thinking of just purchasing a new coffeemaker from another manufacturer and using the Hamilton Beach as backup, since we have had so many problems with it.
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