Customer Reviews


11 Reviews
5 star:
 (3)
4 star:
 (3)
3 star:
 (2)
2 star:
 (2)
1 star:
 (1)
 
 
 
 
 
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4 of 4 people found the following review helpful:
4.0 out of 5 stars We LOVE this coffee maker
We LOVE this coffee maker. I love that that you can just place your cup underneath without having to handle a carafe. The coffee is always made quickly. For larger coffee mugs or tumblers, we just use our hands to push the button behind the cup to make it work. Not hard to do.

Recently while cleaning The very top lid came off, only held by small plastic...
Published 24 months ago by J. Haynes

versus
7 of 9 people found the following review helpful:
2.0 out of 5 stars says commercial but very cheaply designed
i bought this to replace my cuisinart coffee maker..... what a mistake.... the only reason why i bought it is because it says commercial. this is not a commercial coffee maker... i should have figured that out with the price also. it is very poorly built... is all plastic if you move it the wrong way it will brake no doubt about that. the coffee resevoir spills out coffee...
Published on January 8, 2010 by H. dawud


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4 of 4 people found the following review helpful:
4.0 out of 5 stars We LOVE this coffee maker, January 30, 2010
By 
J. Haynes (Nashville, TN) - See all my reviews
(REAL NAME)   
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
We LOVE this coffee maker. I love that that you can just place your cup underneath without having to handle a carafe. The coffee is always made quickly. For larger coffee mugs or tumblers, we just use our hands to push the button behind the cup to make it work. Not hard to do.

Recently while cleaning The very top lid came off, only held by small plastic pieces to the main part of the coffee maker (hinge of lid). It was still under warranty so we are getting a new coffee maker in the next few days.

Overall, great product. We use it at least 3-4 times a week.
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7 of 9 people found the following review helpful:
2.0 out of 5 stars says commercial but very cheaply designed, January 8, 2010
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
i bought this to replace my cuisinart coffee maker..... what a mistake.... the only reason why i bought it is because it says commercial. this is not a commercial coffee maker... i should have figured that out with the price also. it is very poorly built... is all plastic if you move it the wrong way it will brake no doubt about that. the coffee resevoir spills out coffee when pouring and after pouring it drip. this did not last 1 week i returned it. thanks to amazons great return policy i had no problems and got my money back.
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2 of 2 people found the following review helpful:
1.0 out of 5 stars Please Buy Something Else, March 12, 2011
By 
TMF "TMF" (San Francisco) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
I read the reviews prior to purchasing this coffeemaker. We knew about the leaking around the bottom, but from one of the reviews we thought it could be easily fixed.

When the coffeemaker arrived, the first thing I did was tighten the screws as described in one of the other reviews. Put water in the container and it leaked badly. I then tried food grade gasket paste but that did not stand up to the heat. So I found a good grade ruberized gasket that would work. Okay, the coffeemaker could now finally make coffee.

The coffee was strong, hot, and good. Has an automatic shutoff after two hours. The container it brews into is not air tight, but the coffee was still good enough the next day that you could nuke it and enjoy it.

One big minus was that if you used the reusable metail filter you had to have it centered perfectly - and I mean perfectly - to keep grounds from going into your coffee. For some reason, the brew basket is much bigger than the filter and you have to align it by eye.

The coffee maker worked for 6 months and then the rubber gasket wore through. I could not find another one. Only 6 months of use out of this coffeemaker that has an obvious engineering defect straight from the manufacturer. (They put a metal plate at the bottom of the "bucket" that the coffee brews into. The metal plate is warmed from underneath to keep the coffee hot. However, when they attach the plate to the plastic bucket they use 4 screws; and nothing else. This is where it leaks. There is no way to tighten 4 tiny screws into plastic enough to make the connection watertight. The manufacturer really messed this one up.)

You will be disappointed if you purchase this product. I would recommend you purchase something else.
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4 of 5 people found the following review helpful:
5.0 out of 5 stars The best Hamilton Beach BrewStation I've purchased., April 11, 2010
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
I have owned several models of the BrewStation, but I have to say this is by far the BEST one I've purchased. I think the quality of this particular model surpasses other BrewStations & is a very worthwhile purchase, coffee brews quickly & clean up is very easy. I'm enjoying every cup of coffee, thanks for such a wonderful purchase.
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1 of 1 people found the following review helpful:
3.0 out of 5 stars waiting for the inevitable leaking to begin, December 6, 2010
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
The brew station is definitely my favorite coffeemaker. I have had several models, from my experience they will all eventually begin leaking. However, I love how the coffee tastes from this maker. I have tried others, but always go back to these...despite the leaking.
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2.0 out of 5 stars Doesn't get hot enough, October 26, 2011
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
I got this one to replace an identical unit that finally quit after about 6 years and which had been excellent until it finally failed. But this unit did not heat the coffee enough and the coffee always tasted weak. I sent it back.
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3.0 out of 5 stars Auto turn off breaks, October 19, 2011
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
I really liked this coffee maker for the 6 months I've had it. However, the auto turn off stopped working and you have to remember to turn it off now.
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4.0 out of 5 stars Love it!, September 3, 2011
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
This coffee maker is great! I've had it for 6 years now and not one problem. It's easy and mess-free. I gave it 4 stars b/c you have to make a full pot of coffee or it is too diluted. It also could use an auto feature.
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5.0 out of 5 stars FINALLY a BrewStation model that works and keeps on working, April 10, 2011
By 
T. K. (Hempstead, TX) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
This is our FOURTH BrewStation purchase in five years. We have purchased several different models and they never last long. There's always something that breaks. This one is by far the sturdiest model we have purchased and every part is high quality. Remains to be seen how long it lasts, but it has already outlasted the majority of the other models we purchases without any parts breaking.
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4.0 out of 5 stars Great coffee!, January 26, 2011
Amazon Verified Purchase(What's this?)
This review is from: Hamilton Beach D43012B Commercial BrewStation 12-Cup Coffeemaker, Black (Kitchen)
I love this coffee maker. We had two of another brand and they developed electrical problems. I'd turn it on and go back to get coffee and it would be turned off. I read all the reviews on this one and was anxious to see if it is as good as they said it was. It is a great coffee maker. I love the fact that there is no carafe and it is easy to refill and clean. My only problem is that when I ordered the permanent gold filter HB considers this a commercial machine (12 cups thank you) and the filter is considerably higher in price compared to a non-commercial coffee maker. Not only that but the permanent filter does not fit the filter basket. It is too small so I am returning it. The coffee maker is super but if you want to use the permanent filter in it this is not the machine you want. Additionally, you have to call to order any accessories and the wait time is utterly ridiculous. Hamilton Beach needs to get their act together!
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