Most helpful critical review
186 of 202 people found the following review helpful
Heating element needs improvement
on May 8, 2012
Another month passed, and the kettle does not work that well anymore as I experienced in the beginning. Obviously, the rust buildup on the heating element is now somehow hindering its auto shut-off function. This means I have to manually flip the switch to turn off the kettle when water is boiling, otherwise it just keep heating up! This can really be a major safety issue, not to mention that the whole point of a electric kettle is that I don't have to stand around it watching the water. Although it is still usable, I wouldn't use it anymore. Sent an email to the company, and I was told that it's most likely due to mishandling, and I'll have to pay to ship it over to get it fixed. Since shipping this guy in its original box costs half its selling price and there's no guarantee it'll be fixed for free, I'll just opt for a new kettle. It could be problem with my tap water, but aren't these supposed to be a way to purify water anyways?
Now that I've used this kettle for over a few months, I'll take away two stars for it. The reason is that you have to keep using it very, very often, almost daily, to keep the kettle in good working order. Scale buildup, although a problem, is easily taken care of by some vinegar; however, once I leave the kettle alone for a week or two without using it, the heating element rusts. This not only makes boiling time much longer than before and consume a lot of energy, but also releases potentially harmful chemicals into your water. The only way to prevent this is to wipe the inside of the kettle dry after boiling water. Once the heating element rusts there's pretty much nothing I can do about it than replacing the kettle as it's not really possible to scrape and polish the insides.
This large kettle is very convenient for those who occasionally need hot water. I bought it looking for some tea as well as instant food and it does the job perfectly.
-Large volume. Can boil a lot of water, which means the water stays warm a little longer when I let it sit. No need to reboil for refills.
-Power design. The "special" power connection used on the base is pretty high so I feel more comfortable leaving it near the sink.
-Cordless. I can take it away without trying to unplug it. I used to use a corded one and unplugging it can be a pain when the water is boiling inside and the kettle gets hot.
-Handle with anti-slip. Great when the kettle gets heavy.
-Switch that can turn off. The old kettle I have can only turn off itself, and this one is really convenient when I think I don't want the water anymore.
-Scale builds up really fast. I've used it a week now and can already see some on the heating element.
-Minimum line at 0.5L. This means I have to boil at least 2+ mugs of water, even I just want a cup.
-Plastic smell needs 5+ boils to clear up.
The bad parts can be dealt with pretty easily so it's no big deal for an occasional user. If you want something to use every hour to serve a whole family (or more), consider one of the stainless steel kettles with hidden elements. This kettle will probably take some descaling, but I guess that is the cost of having one that boils a full kettle in under 4 minutes.