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  • Hamilton CapTel 840i Real-Time Closed Captioned Telephone
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Hamilton CapTel 840i Real-Time Closed Captioned Telephone

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List Price: $200.00
Price: $92.00 & FREE Shipping. Details
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  • Provides accurate, real-time captions to show you what a caller is saying
  • Captions appear automatically on all calls
  • Adjustable font sizes and colors
  • Display screen tilts for comfortable reading
  • Supports English and Spanish speakers
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Frequently Bought Together

Hamilton CapTel 840i Real-Time Closed Captioned Telephone + Ge 26191 Duplex Wall Jack Adapter (White, 4-Conductor)
Price for both: $97.27

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  • Buy Used and Save: Buy a Used "Hamilton CapTel 840i Real-Time Closed Captioned Te...” from Amazon Warehouse Deals and save 60% off the $200.00 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all Used offers from Amazon Warehouse Deals.

Technical Details

  • Brand Name: Hamilton CapTel
  • Model: LHS-775/002503
  • Weight: 64.00 ounces

Product Details

  • Item Weight: 6.4 pounds
  • Shipping Weight: 4.9 pounds (View shipping rates and policies)
  • ASIN: B005GQTLJO
  • Item model number: LHS-775/002503
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (116 customer reviews)
  • Amazon Best Sellers Rank:
  • Date first available at Amazon.com: August 27, 2011

Product Description

The Hamilton CapTel 840i Telephone provides accurate, real-time captions to show you what a caller is saying when you're on the phone. It works like a traditional phone, but includes volume amplification and text display to solve communication problems caused by mild to severe hearing loss. Remove frustration and enjoy your conversations with CapTel. HOW IT WORKS: The CapTel 840i phone connects to both your phone service and the Internet. The Internet connection links the phone to a Captioning Service that uses voice-recognition technology to transcribe your conversations at no additional charge. The captions are sent back over the Internet to your CapTel 840i phone, and appear in the display window for you to read. FEATURES: Captions appear automatically on all calls. Adjustable font sizes and colors. Display screen tilts for comfortable reading. Captions can be turned on or off at any time in a call. Adjustable volume control. One-touch access to CapTel Customer Service. Speed dial keys for one-touch dialing. Easy-to-follow menu system with Yes/No questions. Supports English and Spanish speakers. CONTENTS: CapTel 840i Phone, Telephone Cord, Power Adapter, Ethernet Cable, CapTel Installation How-To Guide, Warranty Card. REQUIREMENTS: High-speed Internet access (connects to Ethernet jack). A router may also be required to connect more than one device to your Internet service. Telephone service (can be analog line, VOIP, FIOS, DSL or digital cable phone service. Cannot be cellular service.) Not compatible with PBX systems unless analog port available. Standard electrical power (AC adapter plugs into standard wall outlet).

Customer Reviews

Great phone, easy to use.
tracy1968
Life is so much better with this, than the difficulty of trying to talk to the deaf person while talking to the other person on the phone, the hearing person that is.
babywilly
The 840i requires an internet service connection.
Steve

Most Helpful Customer Reviews

142 of 145 people found the following review helpful By Ian A. Wilson on February 18, 2013
Verified Purchase
I bought the Hamilton CapTel 840i with the intention of being able to keep up with family telephone calls which due to ear problems I was finding difficult to hear even using latest hearing aids. It seemed the ideal choice. Setting it up was extremely simple, but then I work with computers and comms. It will run happily over WiFi or on a direct ethernet connection.

The first thing that you have to realize is that the phone itself does not do any of the clever work. It requires a high speed internet link (mine is business level 50+Mbs) to CapTel where a human monitored computer does the voice to text and then transmits the text back to be displayed: this takes time and the delay is cumulative.

The translation itself is not bad but if there are any special names, words or phrases they are often mistranslated (watch the captioning on a news program to see how that works). So every now and then the operator will change the translation when it is obvious the machine has got it wrong. One to one - this system is not bad - the person on the other end needs to be told you are using a caption phone and then it works fine as they accept the occasional 5 - 10 second pause. I would think someone with a slower internet connection would have an even longer pause. If as in my case you are trying to listen in to a conversation between two family members, then the captioning gets further and further behind and can be a minute or more behind in even a simple unhurried conversation. The system allows you to save the conversations so you can see what was said but you cannot join in or if you do the others need to realize you are 45 seconds to a minute behind what they were saying. Quite often "(speaker too quiet)", "(Speaker unclear)", or "(Multiple Speakers)" etc.
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86 of 87 people found the following review helpful By Diane Graham on April 28, 2012
Verified Purchase
I bought this phone for my Mother who has 2 cochlear implants. She has tried many phones for hearing challenges and none have performed as well as this phone does. She loves the texting of the spoken words and she has also commented that she can hear on this phone better than any other specialized device she has used.
Great price at $99.00 These devices debuted at $500.00!
Not too challenging to install and setup. My Mother's 82 year old husband did it by himself. He read the manual and performed the setup using a DSL type internet connection.
Ease of use with great performance.
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59 of 60 people found the following review helpful By DoggyDaddy on June 19, 2013
Verified Purchase
We bought this phone for my 87 year old Mom who's hard of hearing. The phone's features all sound good in theory with the captioned words, big buttons, etc., but it fails in reality. Here's why:

1) First, the captioning is on a considerable delay. It was just too difficult for my Mom to have conversations where there are these long silent lapses. Very unnatural and she just couldn't help but say "What" 3 times before the captioning showed up and then the caller started talking over the delayed captioning and it was just a mess and confusing. She just didn't want to have to manage that.

2) The phone's audio quality is ironically really bad. They may have volume, but as most old people hard of hearing will tell you, it's not about the volume, it's about the clarity. They can hear it; they just cannot distinguish the words. This phone has a very tinny sound on its normal setting and the tone options are really impractical. The 'High" tone setting is even tinnier, and the "Low" tone setting is this muffled sound. So my Mom thought it always sounded like someone was talking through a barrel. Not even close in audio quality to her regular phone.

3) It seems ridiculous in a world of cordless phones, that they have to go backwards in technology with a tethered handset, ala 1970's. My Mom really disliked the cord after years of freedom; she didn't want to go backwards.

Unfortunately, no redeeming qualities to this phone. So we sent it back. We'll just look for a regular cordless phone with great clarity.
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67 of 70 people found the following review helpful By captaindanger on February 27, 2012
Verified Purchase
Pretty amazing technology, especially geared for the elderly. Has large screen & font, large buttons, and lighted numbers. Very easy to set-up, but must have the internet to be viable. However, this technology leaves something to be desired. The written feedback is too slow to carry on a normal conversation. But it does work... you just have to be very slow and patient to make out what was said by the other person. Everything will be like in slow-motion....
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39 of 40 people found the following review helpful By Todd on April 4, 2013
Verified Purchase
I have an 86 year old mother who is hard of hearing. Having her read the words on the screen is the only way you can have a phone conversation with her. While it takes a few seconds for my words to appear on the screen, it does work quite well. Note: You should try to speak cautiously - a little slower than normal and annunciate properly. There is a person listening to what you say and trying to type it on the screen. When she forgets what I said, she can reread the words on the screen. This phone was easy to set up wirelessly, has no monthly expense and is the only way I or anyone else can communicate with my mom over the telephone. You can also hard wire with a network cable for an internet connection. There are very few extra buttons on the phone. Most notable are a yes and no button. The setup process will ask a question or give a detailed instruction of what to do when setting up the phone. The captioning service communicates over the internet and requires a separate internet connection (ie: Verizon or Comcast). The phone itself uses a normal telephone line.

The phone isn't completely full-proof. It does require my mom or someone else to push the "captions" button each time a call is made or received. FCC rules require this. You should also be aware that if your internet connection goes down, you may need to reconnect the phone to the internet. In my case, it could also be my mom pushing buttons she shouldn't be pushing. I have one of those mothers that sometimes can figure out how to turn the volume all the way down, but can't figure out how to turn it up again. If you have one of those moms, you know what I'm talking about! The phone volume can be adjusted.
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