- Hardcover: 530 pages
- Publisher: Amer Society for Quality (March 1994)
- Language: English
- ISBN-10: 0873892453
- ISBN-13: 978-0873892452
- Product Dimensions: 9.4 x 6.4 x 1.6 inches
- Shipping Weight: 2.2 pounds
- Amazon Best Sellers Rank: #3,170,336 in Books (See Top 100 in Books)
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