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"This book belongs on the bookshelf of anyone whose professional life includes conscious conflict management: academics, consultants, mediators, and peacekeepers." (Richard Beckhard, principal, Richard Beckhard Associates and professor emeritus of organization behavior and management, Sloan School of Management, Massachusetts Institute of Technology)
"This volume is an extraordinary resource. Deutsch and Coleman have produced a much-needed comprehensive handbook on conflict resolution. It is a treasure for anyone who cares about or should care about the subject." (Arthur Levine, president, Teachers College, Columbia University)
"Finally, a pathbreaking compAndium and comprehensive guide which is the definitive reference guide for mediation practitioners, educators, and students of conflict resolution . . . a compilation of the best minds in the field writing about concepts and theories that will be referred to again and again." (Sam Blank, district coordinator, Conflict Resolution/School Leadership, Office of the SuperintAndent, Manhattan High Schools)
"This important book gathers essential knowledge about the origins and effective resolution of conflict between individuals and groups. It provides information about the feelings, thoughts, personality, and conflict resolution skills of individuals-as well as the nature of culture, mediation, and other ingredients of constructive conflict resolution." (Ervin Staub, professor of psychology, University of Massachusetts at Amherst)
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Most Helpful Customer Reviews
15 of 15 people found the following review helpful:
5.0 out of 5 stars
An Extraordinary Resource,
This review is from: The Handbook of Conflict Resolution: Theory and Practice (Hardcover)
As someone who is interested in the field of Conflict Resolution, I found the book to be extremely helpful. The book is very comprehensive, and it covers various topics that are most relevant to both theorists and practitioners. Among the topics covered in the handbook: interpersonal and intergroup processes, intrapsychic processes, creativity and change, culture and conflict, models of practice, and many others.
The three authors Morton Deutsch, Peter T. Coleman and Eric C. Marcus present the 37 chapters of the handbook in a well organized way and succeed in articulating some of the most pertinent aspects of the field. I highly recommend this book.
10 of 10 people found the following review helpful:
5.0 out of 5 stars
Classic for training in Conflict Management,
By Dr. GS "professor" (Florida) - See all my reviews
This review is from: The Handbook of Conflict Resolution: Theory and Practice (Hardcover)
The second edition is an outstanding handbook for learning how to manage and resolve conflict, especially for professionals who find themselves faced with and/or engaged in conflict at any level. The first edition became a classic, the second edition secured that position for years to come. I use this text to teach senior executives and aspiring leaders. I've found no better handbook for taking doctoral students from 'learners' of conflict resolution theory to successful and confident 'practitioners.'
4 of 5 people found the following review helpful:
4.0 out of 5 stars
Great Jumping-Off Point,
By Sara (GA) - See all my reviews
This review is from: The Handbook of Conflict Resolution: Theory and Practice (Hardcover)
As stated before, this is a text book. It is at times a bit dry, but unfortunately that is what happens when you try to fit such an enormous amount of useful info into one book.
Most of the chapters are written by different authors, so for someone attempting to read this book cover-to-cover it can be a bit difficult to follow the different writing styles and rhythms. However, each chapter has a wealth of information useful to everyone from the student just beginning to break into the study of conflict to the seasoned veteran of the field. Apart from course requirements, I use this book mainly to give myself a broad overview of a topic, as a reference for what research has been done, and to point me in the right direction to investigate each topic on my own. As I said above, this is an enormous amount of information to fit into one book (even if it is 600+ pages) so many chapters offer reading suggestions for further elaboration on specific aspects of the main topic. That to me is the main appeal and true value of this text- on all the wide-ranging topics in Conflict Resolution and Alternative Dispute Resolution, here in one book I can find the key to direct me for further study.
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