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Handbook of Cross-Cultural Marketing
 
 
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Handbook of Cross-Cultural Marketing [Paperback]

Erdener Kaynak (Author), Paul Herbig (Author)
5.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

November 6, 1997 078900285X 978-0789002853 1
Going global can be risky business if you don't divest yourself of your ethnocentric thinking. You have to take into consideration your new market's language, work schedules, tastes, lifestyle choices, and cultural associations, and this is the book to help you do that! Handbook of Cross-Cultural Marketing shows you how to sensitize your marketing approaches to the cultural norms and taboos of other societies, as well as the importance of demonstrating an interest in and appreciation of different cultures.

Designed to assist both American and foreign companies, Handbook of Cross-Cultural Marketing shows you how to increase your chance at success in international markets. It identifies and explains ten important aspects of culture that are essential to cross-cultural marketing to help you understand how underlying cultural beliefs govern the way marketing functions in different societies. It also gives you specific steps for developing cultural adaptation strategies in international marketing. To further your understanding of global marketing and fundamental marketing concepts, this comprehensive book discusses:
  • real life examples of company successes and failures abroad
  • attitudes toward middlemen in underdeveloped countries
  • the advantages of foreign trade shows
  • locating and using representatives, agents, and/or distributors in foreign countries
  • the reception of different American products in different countries
  • potential cultural pitfalls of primary data collecting techniques
  • the role of time in various cultures
  • setting standards for product performance
A useful text for students and practitioners alike, Handbook of Cross-Cultural Marketing gives you hands-on strategies and advice for delving into different markets, using techniques that are respectful of individual cultures, and avoiding unnecessary mistakes that can occur if you don't take the initiative to get to know the culture of your new marketplace. Your outlook and beliefs are not the global norm, so read this book to find out how you can be successful with customers who are different from you in terms of motivation, values, beliefs, and outlook.

Editorial Reviews

Review

Paul Herbig, Professor of Management/Marketing at Texas A & M International University, has prepared a helpful volume to assist companies to better understand, relate to, and work with their clients and counterparts from various cultures worldwide. Segmented into "Premarketing," "Marketing," and "Postmarketing" areas, this handbook is chock full of fascinating, well-substantiated marketing.success stories and blunders, which have been arranged carefully to demonstrate the benefits of tolerance and respect for cultural differences in conducting business on a global scale. The international windfalls and faux pas of corporate giants such as McDonald's, Disney, Coca-Cola, Polaroid, and IBM are recounted. The marketing implications of worldwide variations in per-capita income, demographics, social mores, religious traditions, language, telecommunications, distribution infrastructures, and level of media coverage are presented, with valuable references included in Notes and the Index. A critical caveat is offered to international marketers: "Do not assume that what you meant is what was understood; do not assume that what you understood is what was meant." [p.302] This reviewer has already employed the research and guidance in Professor Herbig's book to more appropriately respond to a million dollar proposal from an agency of the US Government. Such is testimony to the value and practicality of the Handbook of Cross-Cultural Marketing. -- From Independent Publisher --This text refers to the Hardcover edition.

Product Details

  • Paperback: 398 pages
  • Publisher: Routledge; 1 edition (November 6, 1997)
  • Language: English
  • ISBN-10: 078900285X
  • ISBN-13: 978-0789002853
  • Product Dimensions: 8.4 x 6.8 x 1 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #3,161,807 in Books (See Top 100 in Books)

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3 of 3 people found the following review helpful:
5.0 out of 5 stars A very in depth look at Cross Cultural Marketing, November 1, 2002
I have found this book to be very helpful in my research of Cross-Cultural Marketing. It is laid out in a logical order, and as it progresses it looks at every aspect in fine detail. The book is filled with both general knowledge and covers a variety of basic business aspects as well as giving many examples of good and bad marketing. I found many of the examples very amusing, and would leave a normal person wondering why would a large business employ such bad strategy as not to take local culture into account. This book gives ideas on different countries; western europe, eastern europe, Japan, India, and many different Asian countries. It is less developed for African marketing, while it does have some examples, it is also a less developed economy than the others.
Regardless if you are a student or a business person I think this book would be a great resource when studing marketing abroad. It has so many examples of the blunders and the sucesses.
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Inside This Book (learn more)
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First Sentence:
The growth in international trade since 1970 has seen unparalleled increases: $314 billion in trade in 1970 versus $5 trillion in 1995, a threefold increase in real terms (annual increases of 5 percent). Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
monochronic cultures, polychronic cultures, international customer service, international marketing research, green marketing, coupon distribution, price coordination
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Hong Kong, Latin America, Saudi Arabia, Eastern Europe, Middle East, American Express, New York, Philip Morris, Puerto Rican, South Africa, Soviet Union, East Asia, Hannover Fair, New Zealand, Pizza Hut, South America, United Kingdom, Valentine's Day, Costa Rica, Federal Express, Mexico City, North America, Southern Europe, Diet Coke
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