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Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies Hardcover – April 20, 2009

ISBN-13: 978-0470190883 ISBN-10: 0470190884 Edition: 1st

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Product Details

  • Hardcover: 448 pages
  • Publisher: Pfeiffer; 1 edition (April 20, 2009)
  • Language: English
  • ISBN-10: 0470190884
  • ISBN-13: 978-0470190883
  • Product Dimensions: 7.4 x 1.2 x 9.6 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,736,446 in Books (See Top 100 in Books)

Editorial Reviews

From the Inside Flap

The Handbook for Developing Emotional and Social Intelligence features a wealth of case studies, best practices, and proven tools that show how emotional and social intelligence can be harnessed to deliver improved individual, team, and organization effectiveness. Written for executive coaches, consultants, workplace learning, and human resource professionals, this book is designed for anyone who works with executives, managers, and teams to improve their effectiveness in relationships and productivity.

The book also includes proven strategies that can be used to help leaders and teams develop their emotional and social effectiveness.

In addition, the Handbook contains best practices and case studies of applications throughout the world of how emotional intelligence training and coaching programs have been used to rebuild effectiveness and team performance in every type of organization. The authors also demonstrate how the benefits of emotional and social intelligence reverberate in education from elementary school through MBA programs. The book includes testimonies from executives who have increased meaning, connection, and effectiveness in both the workplace and their personal lives.

From the Back Cover

Praise for Handbook for Developing Emotional and Social Intelligence

"This handbook will be of great use for any practitioner involved in the development of emotional intelligence abilities and competencies, and is a must-read for those who want a state-of-the-art overview of the many applications of emotional intelligence theory."—Daniel Goleman, author, Emotional Intelligence

"This volume represents a valuable contribution to the literature and is a must-read for anyone working in the field of emotional and social intelligence (ESI). It will become crystal clear to the reader that best practices in applying ESI begin with the practitioner, who should have a solid understanding of this important component of intelligence, assessment and human development as well as be an emotionally, socially, and morally intelligent role model." —Reuven Bar-On, author, Bar-On EQ-i® and the person who coined the term "emotionaland social intelligence"

"This volume provides cutting-edge work from some of the leading thinkers and doers in the field. It will be a great resource for anyone who would like to know more about how to use emotional intelligence to build a better world." —Cary Cherniss, co-author The Emotionally Intelligent Workplace

"A must-read, no matter what your profession. Leadership, especially in times of uncertainty and complexity, demands greater emotional awareness and rigorous practice. This book will make a difference in your leadership practices."—Terrie Lupberger, CEO, Newfield Network

"This book provides the essentials necessary for understanding and developing emotional intelligence and provides established steps for the successful implementation of emotional intelligence into public sector leadership. It is pertinent and practical for current and future public leaders who want to establish efficacy and improve their ability to develop themselves and others. The book provides the tools for leaders at any level or sector of public service to help coach and mentor their associates and will help in improving their performance and effectiveness." —Timothy Turner, SSA, FBI retired


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8 of 8 people found the following review helpful By William C. Bailey on May 27, 2009
Format: Hardcover
I want to highly recommend this book to anyone interested in developing and improving EI among their leaders and employees.
The editors of this book have selected individuals who are well known within the U.S. and internationally to write articles about emotional intelligence and how to improve it.
There are four sections to the book: 1) coaching and developing leaders; 2) teams and organizational cultures; 3) multiple perspectives assessments and their value; and 4) education leadership and students. As one who specializes in consulting and conducting research on EI assessments and EI in higher education, I also found all sections of the equally valuable for me and my associates.
One of the surprises in the book was the growth EI consulting in India and South Africa. The leadership in these nations are viewing EI as one of the ways to enhance human capital among their present and future leaders.
I was especially impressed by the articles on when enhanced EI derails leaders, advanced EI instrument interpretation, and the EI as it is associated with Catastrophic Leadership Failure {TM). In addition, the chapter on using both MBTI and EI together as was the chapter that discussed using both the EQ-i and MSCEIT(R). The use of multiple measurements strengthens the consultants capacity to help individuals and organization.
Like many edited books, there the quality of writing varies from average to excellent.
In conclusion, this book makes a valuable contribution to the science of developing higher levels of EI in leaders, employees, students, and organizations. Buy it!
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Format: Hardcover
One thing a human resources manager must understand above all else is humans. Compiled and presented by the editorial team of Marcia Hughes, Henry L. Thompson, and James Bradford Terrell, "Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies" is a complete and comprehensive guide for human resources managers on best approaching their work when it comes to managing the people on their workforce. Every individual is different and needs a different approach to good management to increase productivity and skill. With chapters focusing on coaching, IQ and EQ, focusing on the exceptional employees, and more, Marcia Hughes and her team give managers what they need to make their company the best it can be. "Handbook for Developing Emotional and Social Intelligence" is enhanced with indexes, appendixes, and references, making it a must for any business collection.
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More About the Author

Henry L. (Dick) Thompson, Ph.D., is President and CEO of High Performing Systems, Inc. -- Providing Leadership Solutions for the 21st Century. He is a senior executive, and psychologist, with over 30 years of leadership experience from the battlefield to the boardroom. An internationally recognized consultant, scientist, educator and speaker who helps leaders and organizations move into the High Performance Zone.

He has published numerous articles, software programs, psychological instruments and training manuals on personality, emotional intelligence, leadership, teams, cognitive ability, FIRO and stress as well as several books. He uses a systems approach with individuals and organizations and applies chaos and complexity theory and artificial intelligence applications in his work.

His interests include chaos, complexity, personality, research, cognitive ability, holistic systems, higher levels of consciousness, human interaction space, creating new advanced human systems, artificial intelligence, expert systems, the evolution of thought and others.

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Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies
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