Customer Reviews

The Handbook of Multisource Feedback (Jossey-Bass Business & Management)

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If I could have just one recent book on my shelf to use as a reference for leadership development, organizational effectiveness, performance feedback and coaching, this would be the one. Each chapter is authoritatively written in clear, approachable language. Reflected in the chapters is a high level of professional and scientific discipline without a hint of academic arrogance. Unlike many edited books having different authors for each chapter, this book is well structured and integrated so as to be readable either from beginning-to-end (probably the best way) or each chapter standing alone. The chapter authors, each a recogonized expert, obviously paid attention to the others' writings. Each author provides a complementary piece of the puzzle while avoiding repetition. This handbook is an excellent example of how a compendium should be edited, and how a team of authors can blend their efforts on a complex subject.

The Handbook of Multisource Feedback (MSF) was a full review of the experts in the field. It was recommended to me as the only resource you will need on this topic. I agree, I felt well prepared and informed on MSF after reading this handbook. The expert authors provided guidance for each step of the MSF process. This book is worth the time to read.

Colleen Kendall, EdD, MBA