Handbook for Productivity Measurement and Improvement [Hardcover]

Christopher W. Head (Author), Carl G. Thor (Author)

Book Description

Publication Date: January 1, 1993 | ISBN-10: 1563270072 | ISBN-13: 978-1563270079 | Edition: 1

With its comprehensive scope and easy-to-read format, this compendium belongs in every company and academic institution concerned with business and industrial viability. Featuring scores of contributions covering the most advanced methods for the measurement and improvement of quality and productivity, no other reference can compete. Throughout 100 chapters, front-runners in the quality movement reveal the evolving theory and specific practices of world-class organizations. Spanning a wide variety of industries and business sectors, this handbook includes insightful discussions on quality and productivity in manufacturing, service industries, profit centers, administration, nonprofit and government institutions, health care and education.

Topics include—

Benchmarking

The best way to implement an activity-based cost-management system

Ten rules for building a measurement system

Process simplification through cycle-time reduction

Strategies for measuring and improving white-collar productivity

Sharing the productivity payoff—gain sharing primer

Editorial Reviews

Review

"The Handbook for Productivity Measurement and Improvement contains everything practitioners need to understand what productivity and quality are all about and to work effectively at managing and improving both in their organizations."
— Peter Drucker, Claremont Graduate School, June 2004
"Enhancing economic growth at the level of the firm or the nation requires excellence from many perspectives. This book gives you those different perspectives and tells how to be excellent from each of them."
Lester Thurow, MIT June 2004

Product Details

• Hardcover: 1344 pages
• Publisher: Productivity Press; 1 edition (January 1, 1993)
• Language: English
• ISBN-10: 1563270072
• ISBN-13: 978-1563270079
• Product Dimensions: 9.3 x 6.4 x 2.8 inches
• Shipping Weight: 4.5 pounds
• Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #1,331,294 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

4 of 5 people found the following review helpful:

5.0 out of 5 stars Fantastic source of information for productivity management, August 21, 1997

By A Customer

This review is from: Handbook for Productivity Measurement and Improvement (Hardcover)

This book contains about 100 texts written by different people, with different profiles and recognized knowledge, experience and contributions in productivity management, like Peter Drucker, J. M. Juran, Jay Forrester, A. V. Feigenbaum, etc. The editors were able to put together a lot of information in a coherent way, that is easy and pleasant to consult and read.

The topics covered include the importance of productivity measurement and management, basic concepts, specific methods for different sectors (manufacturing, service, staff, profit centers, government, nonprofit), feedback and information system, sustainability and employee involvement.

Handbooks are often boring and unpleasant to read. This is an exception, with short texts and good graphic presentation. Of course this means that most information has an introductory charater, but many references are given to direct the reader to deeper studies.

I have used this handbook for some time before I decided to write this, and my objective is to share with others the satisfaction I have obtained from this excellent reference

1 of 2 people found the following review helpful:

5.0 out of 5 stars An excellent productivity guide, July 23, 1997

By A Customer

Amazon Verified Purchase

This review is from: Handbook for Productivity Measurement and Improvement (Hardcover)

There are no words to describe this book!!!. It covers every aspect regarding productivity improvement. It has lots of articles written by various professionals, and it explains in a simple way how to improve productivity, whatever it is services, production, etc.

A must have for engineers!!!

0 of 1 people found the following review helpful:

4.0 out of 5 stars Not yet received, January 22, 2007

By 

Endrojono - See all my reviews
(REAL NAME)   

This review is from: Handbook for Productivity Measurement and Improvement (Hardcover)

I have not received this book [Handbook for Productivity Measurement and Improvement].