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The Handbook for Quality Management
 
 
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The Handbook for Quality Management [Paperback]

Thomas Pyzdek (Author)
5.0 out of 5 stars  See all reviews (1 customer review)

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About the Author

Consultant, entrepreneur, author, educator, software developer, speaker and columnist, Tom Pyzdek is many things. With several best-selling books and over three decades of professional experience, Pyzdek is widely regarded as one of the world’s leading experts on quality. In most cases Pyzdek works directly with senior executives at or above the level of Vice-President. In addition, he provides support and direction to teams and projects. His contributions include assisting leadership with the creation and elaboration of corporate vision and goals, and communication of leadership’s vision throughout the organization. In addition to high-level guidance, Pyzdek also provides tactical support that includes training in all areas of quality, application of advanced statistical analysis using six sigma techniques, development of quality systems, creation of interdisciplinary teams for quality improvement, quality audits of supplier and client facilities around the world, and the solution of particularly troublesome quality problems.

Product Details

  • Paperback
  • Publisher: Quality Pub (December 2000)
  • Language: English
  • ISBN-10: 0930011899
  • ISBN-13: 978-0930011895
  • Product Dimensions: 9.2 x 7.1 x 1.8 inches
  • Shipping Weight: 3.2 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #2,006,528 in Books (See Top 100 in Books)

 

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4 of 5 people found the following review helpful:
5.0 out of 5 stars The Handbook for Quality Management, February 11, 2001
By 
Evan K. Lewis (Mount Jackson, Virginia United States) - See all my reviews
Mr. Pyzdek has done an excellent job of presenting this information. Thorough, with good explanations and diagrams where needed, he has also included sources for additional study, so the reader can delve even more deeply into topics of interest. The format is patterned after the Certified Quality Manager exam; helpful to those interested in attaining certification, and logical for those merely interested in the topic. Don't forget the optional study guide if you are interested in practicing and testing your understanding of the concepts.
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Inside This Book (learn more)
First Sentence:
This chapter provides an overview of total quality management (TQM). Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
control limit equations, business level projects, process level projects, house construction example, operating precedent, control chart patterns, strategic programming, strategic training plan, standard deviation control charts, five focusing steps, strategic quality management, group maintenance roles, multimedia training programs, process capability analysis, exterior plumbing, process decision program chart, ranges control charts, deployment chart, quality spiral, interrelationship digraph, range control charts, bruised peaches, gage calibration, solder defects, quality information system
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Thomas Pyzdek, Operating Expense, Volume One, Black Belts, United States, Edwards Deming, Department of Defense, Quality Press, Allied Signal, Consumer Product Safety Commission, New York, Prerequisite Tree, General Electric, Southern Arizona, Theory of Constraints, Annual Report, Evaporating Cloud, Henry Ford, Frederick Taylor, Jack Campanella, Parkinson's Law, Quality America
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This book cites 69 books:
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