Customer Reviews

Hands Heal: Communication, Documentation, and Insurance Billing for Manual Therapists

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Her first edition of "Hands Heal" was a collection of forms used for charting massage therapy sessions. When I saw the new book on the shelf being three times as thick as the first I thought "Oh my what more can be done with charting!" I now understand her obsession with charting. It is not just charting your sessions, but learning to communicate what you do, so the medical community and the public will begin to understand massage therapy as a healing modality. Communication starts with the therapeutic relationship with the client. Healing begins when the client becomes involved in the process. Then you can pass the information along to all parties involved - the lawyers, the doctors, whoever. If you document every treatment, you will be able to find out what is working and what is not with each individual. Documentation can assist you in builing your practice and support the massage profession as a whole. I particularly liked the section on ethics as she supports the idea of peer groups, mentoring and supervision as a means of development for the practitioner. I believe the future of the profession lies in those areas.
If you are a massage therapist in any state, this will guide you to a successful practice whether you are involved in billing insurance companies or not.

I've watched this book evolve over a number of versions. Each one gets better and better. Yes, at times Dianna Thompson appears obsessive but on the other hand, that's what makes it great. Recently I was asked to write a detailed case summary that will be used as evidence in a lawsuit for a client I saw over a year ago. My SOAP notes are what saved the day for me. Thanks Diana. This book is essential for anyone working in a therapeutic environment.

I'm a massage therapist and used part of this book to study for the National Certification Examination for Therapeutic Massage and Bodywork (NCETMB). This book is really helpful for showing you how to take a client history. This book is needed because it shows you the legalities and proper way to run a massage business. Documenation protects you in cases of audits and also is a source for assessing the client's progress and contraindications. I also studied the following for the National Certification Exam:
The Ultimate Study Guide for the National Certification Examination for Therapeutic Massage and Bodywork: Key Review Questions and Answers (Volume 1), (Volume 2), and (Volume 3)
(Author: Patrick Leonardi)
The last 3 books helped me to prepare for the type of questions encountered on the national certification examination. I highly recommend all 4 books. I passed the first time with the help of these books

Very thoroughly explains why to document manual therapies, professionalism, and how to document effectively. Diana Thompson has lots of experience and know-how to share!

I am delighted by this book. From the title I thought it was going to be something to read because it was good for me. Turns out its really interesting.

I received this book promptly and would recommend it to anyone. Not sure what else to say

I do I say love, love this author. I have learn so much from the book it is a must have for getting your feet wet with insurance billing. Very informative. Thanks to great people like Diane Thompson giving back. Yet another great soul. Thank you.

This is a great manual. It gives all you need to do the right paperwork for your billing. I recomend this book.

This book arrived promptly and in perfect condition. thanks, sure saved me some money and qith all of the other texta I need it really helps!

This book was an excellent reference for any Massage Therapist. I was looking for clarity in SOAP charting and Insurance billing and this was an invaluable reference, especially with the CD ROM that had examples and summarized information.