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Most Helpful Customer Reviews
63 of 63 people found the following review helpful:
1.0 out of 5 stars
Leaks and makes a big mess!,
By K.L. (Tampa, FL) - See all my reviews
56 of 57 people found the following review helpful:
1.0 out of 5 stars
Don't waste youe money... It leaks.,
By
This review is from: Handy Gourmet Pancake Batter Dispenser (Kitchen)
This thing leaks so badly. I know this thing is cheap but just don't waste your money...
143 of 154 people found the following review helpful:
1.0 out of 5 stars
Updated review,
By
Amazon Verified Purchase(What's this?)
This review is from: Handy Gourmet Pancake Batter Dispenser (Kitchen)
I had previously given this item a 1 star because it leaked horribly. After contacting their customer service they offered to take back the item and even paid for postage and would ship another replacement BUT only if I removed my initial negative review. I agreed to remove it and wait for the replacement but apparently I did not remove the review correctly or they didn't see the updated removal or whatever. They subsequently sent me what I perceived to be a stern email stating the "I had promised to remove this review in return for a replacement dispenser". That said, I asked for a refund because I did not like their tone in their emails nor their requirement to remove negative comments in order to obtain a replacement for what was a DEFECTIVE ITEM in the first place!! They should stand behind the items they sell regardless whether a customer posts negative information about it. I even offered to post positive feedback once I received the replacement and tested it to make sure the 2nd one worked. Guess that wasn't good enough and they would rather lose a customer over a $13 item. So be it..consider it done...
They said they have issued a refund and I'm glad I won't be doing business with them any further... Had to add this comment--anyone who gives this item 5 stars either works for this company or is using a different brand because this thing did nothing but leak...when I say leak..I mean constant puddle of batter on my counter which is why I went back to the good old bowl with pouring lip and spatula...works better than this piece of junk!!! I'm starting to question all these "positive" reviews that I see on Amazon because when I've used various products that were inferior YET I see all these raves reviews it makes me question the integrity of these reviews...no way the exact same product worked differently...sorry, I just don't believe any of these 5 star reviews...the product simply doesn't warrant 5 stars to begin with..it's not that good. If the thing leaks..then it doesn't do what it promises....how can anyone gives this item a pass when it doesn't do what it was designed to do..HOLD BATTER!!
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