Hanging Up on Your Phone Phobias [Paperback]

Christie Northrup (Author)

Book Description

Publication Date: January 2004

Hanging Up on Your Phone Phobias is THE phone book you’ll never discard, recycle, or use for a doorstop. 160 large-sized pages of easy-to-locate and implement ideas, to find more prospects, create more sales opportunities, close more sales, and lead stronger teams. Includes "Phone Aids" to cure phone phobias; guides for using e-mail, voice mail, and snail mail; "Calling Cards" for sales call outlines (never use a script); MORE!

Who’ll want this valuable resource? Everyone who depends on effective communication to grow a business or lead a team.

Sales professionals in all industries: Real estate, insurance, automotive, network marketing, direct sales/party plan, etc.

Business owners and sales team leaders.

Editorial Reviews

From the Back Cover

What are your hang-ups when using the phone?

Hanging up on your Phone Phobias is your answer!

Do you have any of these Phone Phobias?

* You’ll be rejected
* Your call won’t be a good time for the prospect
* You don’t have a strong belief in what you’re calling about
* The prospect may have already made his buying decision
* The prospect may say no
* The person may just say yes
* You have no idea who to call
* You don’t know what to say
* You don’t know how to follow through on a business relationship on the phone
* You don’t want to "bug" people
* You don’t have enough time to make the calls
* People are never available when you call
* The prospect may be on the "Do Not Call List"
* More Phone Phobias are listed in this book
Hang up on your Phone Phobias and learn other ways to communicate more effectively with prospects, customers, and team members using the following tools: Lemon Pages full of Phone Aids—over 90 of them--for hanging up on your Phone Phobias
White Pages for making your own phone friendly
Blue Pages with helpful Calling Cards to guide you in your dialing so you don’t have to use scripts
Modes of communication when a phone call is not favorable
Fifty "Fun-der-ful" ways to connect with your customers and prospects
Guides for using e-mail, voice mail, and snail mail
Formats for valuable newsletters
Suggestions for delivering the good news as well as bad
Coupons for future Lemon Aid services

Christie Northrup, known worldwide as The Lemon Aid Lady, is an expert in sales and marketing specific to independent salespeople, business owners, and team leaders. Her specialty is teaching how to TWIST Sour Situations (not having enough business) into Sweet Successes and Juicy Profits - having business overflowing with customers and profits. She began her selling career at the young age of ten and through the years excelled in the retail and direct sales industries in major cities across the United States. Additionally, she led nationally ranked sales teams. Christie knows from experience that effective communication can build people, families, and businesses. She shares these proven ideas she created and used throughout her career and in her family and personal life.

She and her husband of 27 years, Robert—an advertising and marketing professional - founded Lemon Aid Learning Adventures in 1998, a marketing and sales consulting group. They reside in the Dallas, Texas area and are the parents of three grown sons, a daughter-in-law, and one grandson.

About the Author

Christie Northrup is a marketing consultant, author, and speaker who specializes in teaching business professionals how to TWIST Sour Sales Situations into Sweet Successes and Juicy Profits™. With twenty-five years' sales and leadership experience, she has taught and inspired thousands of sales consultants as well as led nationally ranked, top-producing sales organizations. She is a certified "Train-the-Trainer," and a member of the National Speakers Association.

For information on having Christie speak to your sales team, call 940-498-0995.

Product Details

• Paperback: 160 pages
• Publisher: CANet Consulting (January 2004)
• ISBN-10: 193018204X
• ISBN-13: 978-1930182042
• Product Dimensions: 10.8 x 8.3 x 0.4 inches
• Shipping Weight: 14.4 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #1,107,549 in Books (See Top 100 in Books)

More About the Author

Christie Northrup, known as The Lemon Aid Lady, teaches sales professionals how and where to find more customers--a topic from which her first book was based.

After working in the direct sales industry as an independent consultant and nationally-ranked team leader for nearly 20 years, Christie founded Lemon Aid Learning to teach business owners that their companies are like a lemonade stand where they must always be looking for THIRSTY customers. Unfortunately, many business owners market only to their family and friends. And, then, like lemonade stands, their business melts away before it becomes profitable.

Christie is the author of 8 books, some of which are specific to business owners in the direct selling and network marketing professions.

Customer Reviews

Most Helpful Customer Reviews

13 of 13 people found the following review helpful:

5.0 out of 5 stars Love it!!, June 28, 2006

By 

Christina N. Moshier "pampered.chris" (pennsylvania) - See all my reviews
(REAL NAME)   

This review is from: Hanging Up on Your Phone Phobias (Paperback)

I have to say, before I got this book I lacked the initiative to pick up the phone. Of course if it wasn't business related then it was okay and I would call. But to call a customer, I was nervous. After reading through this book, scared no longer am I. I recommend this to anyone having trouble picking up the phone to call. The phone is your cash register and who doesn't like to hear cha-ching!!!

8 of 8 people found the following review helpful:

5.0 out of 5 stars Hanging up on your phone phobias, September 15, 2006

By 

nikki "book logic" (cincinnati,oh) - See all my reviews

Amazon Verified Purchase

This review is from: Hanging Up on Your Phone Phobias (Paperback)

I thought this book was great especially for those who want to call but for some reason or other don't. She'll help you understand why. A definate must read!

5.0 out of 5 stars Good book, September 29, 2011

By 

Extremelibrary - See all my reviews

Amazon Verified Purchase

This review is from: Hanging Up on Your Phone Phobias (Paperback)

This was a good book. It has some creative ideas on using the phone. Her other books were good too!