Had this unit for a few months now, and have been a more than a little disappointed with it.
First the good:
1. Back lit screen makes it easy to read in dark locations.
2. The EC/TDS meter works well and is easy to calibrate.
3. The temperature meter (built in to the EC/TDS probe) is also accurate on my unit.
4.The unit has mounting screws
5. The probes have threads for inserting into a closed system
6. Great email response from the service team
Ok Now the bad!
1. The pH probe has a non-standard plug, so you can only use this probe type. Other units use a standard BNC connector and your probe choice can be based on durability, maintenance and accuracy requirements.
2. When calibrating, you need to place both probes (pH and EC) into the calibrating solution - this means more calibration solution is wasted rinsing and submerging probes. - You will want a good 100mls of solution each time you calibrate.
3. The pH probe seems very delicate with a very poor shelf/operating life - I have tried 2 new pH probes and neither work properly. The probe it came with was dry (in the plastic bulb protector) on arrival and it had a metering range of 7.2 to 7.0. I replaced this probe for a second one (~$75) which fortunately arrived wet. This new probe reads a 4.01 solution as pH5.4 - an improvement on the first but still useless.
4. Performing two point calibration at 7.0 and 4.0 is impossible, as this unit has automatic calibration. I was told by Hanna that if the probe is not reading your 4.0 solution within a few points of 4.0, it will not set!!
Unfortunately neither of my 2 probes come close to reading a 4.01 solution anywhere near this. Hanna's opinion on this is that if the probe wont do this, it is broken!!
On other pH meters you can set the 2nd set point (ie pH 4 or 10) by turning a screw or dial somewhere on the unit. Not so on these units.
5. The unit is very sensitive to current changes on the power board. If you have multiple devices that are being switched on and off on the same power board, your HI991404 meter unit will turn off as soon as one of the other devices switches on. Unfortunately, the Hanna meter does not turn itself back on again. I have tried changing the power transformer from 12v 0.5amp to a 12v 1.5 amp regulated (important) and EMI filtered, transformer. This solves the problem, but you will need to re calibrate the meter as the readings (esp. EC) will be slightly different. This suggests to me that there is no power regulation with this unit, and it is supplied with a very cheap transformer.
6. The EC/TDS/Temp probe is hardwired to the unit. If these fail, the unit has to go in the bin. Fortunately this EC/Temp probe is robust and the unit will probably fail first. Which brings me to the final issue
This last point is just nit picking but the unit looks good in the picture but feels light and plasticy when you have it in hand. when mine arrived, all of the screws were loose, and there is an abundance of vacant realestate inside the unit. Im sure with a little thought, they could have easily halved the size.
These criticisms are based on my experiences with a Milwaukee SMS122 and another "no brand" continuous pH monitor, and a Hanna handheld pH meter. The 2 Hanna meters have both been junk.
Recommendations:
1. Look for a meter that has replaceable, BNC connector, probes.
2. Consider getting a meter that is compatible with Gel filled pH probes
3. Avoid automatic calibrating units.
4. Cheap no name brands can be more reliable than expensive brands